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A. INTRODUCTION AND BACKGROUND:
The Asia Regional Training Center (ARTC), which opened in Bangkok, Thailand in 2011, is the largest USAID
training center in the Agency. ARTC is part of the Regional Development Mission for Asia (RDMA), the
regional hub managing programs across Asia and the Pacific and providing services such as contracting,
administration, and disaster response. ARTC facilitates over 150 learning and workshop events for USAID,
attended annually by about 3,500 U.S. Government employees (as well as a number of non-USG
personnel).
ARTC serves as a highly productive and cost-effective center for the delivery of core professional
development courses for USAID staff. Over its years of operations, ARTC has handled all aspects of class
and event planning, plus logistical support operations and coordination for trainers and organizers, and
the in-processing and tracking of participants from all over the world. The ARTC team also works to ensure
a comfortable, secure, and safe trip for all participants, during their time at the Training Center, and often
liaises between our international clientele and local service providers.
The ARTC Manager is responsible for all aspects of operations, planning, and delivery of professional
development for RDMA and client missions in the region and beyond. S/he ensures the successful
operation of ARTC, defined as understanding, anticipating, and providing tailored solutions for the
professional development of all staff served by RDMA. Each year ARTC is expected to work with subject
matter experts to create new courses, update existing courses, and facilitate other non-classroom
professional development including job shadowing, cross training, and professional rotations. All activities
are oriented towards the professional development needs of the region.
The ARTC Manager oversees the Logistical and Operation section and the Learning and Development
section, comprised of a Trainer team and Client Outreach team as well as a DEIA Advisor. S/he reports to
and is evaluated directly by the Regional Executive Officer. S/he receives significant strategic direction
from the RDMA Deputy Mission Director. The ARTC Manager also coordinates with USAID training
partners in Washington D.C, as well as other USAID regional training centers to avoid calendar duplications
and maximization of gratuitous offerings of core courses.
B. MAJOR DUTIES AND RESPONSIBILITIES:
The specific duties of the Asia Regional Training Center Manager will include but are not limited to the
following:
Professional Development Program Planning, Oversight, and Implementation (40%)
● Leads the ARTC team in gathering information from clients, training coordinators, HR Specialists,
staffing patterns, and other sources
to forecast training needs, schedule course offerings,
and c
reat
e
new curricula tailored to the current needs of the region.
● Provides guidance to staff on delivering training courses both at ARTC and other missions in Asia
depending on demands.
● Reviews professional development programs to ensure that they fit the needs of RDMA and client
missions and that they are in line with Agency priorities.
● Applies adult learning techniques, methodologies, and theories in the development and updating of
courses.
● Oversees the training of trainers to assure effective pedagogy.