Shopping for a new car can be an overwhelming task. A new vehicle purchase is considered the second
most expensive purchase for consumers after a home. It is important that consumers thoroughly research a
new car before making a purchase. Consumers can protect themselves from making hasty decisions and
being pressured by dealers by doing their homework and obtaining as much information as possible about
the vehicle before visiting the dealership.
The Invoice Price
The invoice price is the manufacturer's charge to the dealer. Dealers can sell cars at or below the invoice
price and still make a profit. Check publications at a library, at a bookstore, or on the Internet such as
www.edmunds.com or www.kelleybluebook.com to obtain the invoice price for specific models. If freight
is already included in the invoice price, make sure freight is not added again to the sales contract. The
invoice price should be your starting point from which you determine what to pay for the car.
Check for Rebates
It is important for new car purchasers to deduct from the invoice price all rebates that they are qualified to
receive. Check the newspaper or Internet sources such as www.kelleybluebook.com or
www.edmunds.com for current rebates. Some rebates may not be available if a consumer chooses a
manufacturer’s special financing rate. Additionally, special manufacturer financing may only be available
to consumers with good credit.
To determine if it is better to take a manufacturer’s rebate or special low financing, consumers should
compare the cost of purchasing a car reduced by the rebate and financed through an outside lender with
the cost of purchasing the vehicle without the rebates but with the manufacturer's special financing.
Calculators, available on the Internet at sites such as www.bankrate.com/brm/calculators/autos.asp can
help assist consumers in determining whether to choose a manufacturer's rebate or special financing.
The Monroney Sticker Price
Consumers should not purchase the car based on the sticker price affixed to the car at the dealership.
Rather, consumers should negotiate up from the invoice price. The Monroney Sticker Price shows the
manufacturer's suggested retail price (MSRP), the base price, the manufacturer's installed options with the
manufacturer's transportation charge, and the fuel economy mileage. The MSRP is required by federal law
and is affixed to the vehicle.
Supplemental Sticker–Take Caution
Sometimes dealers will put a supplemental sticker next to the Monroney Sticker on a new car. This
supplemental sticker includes additional options that the dealer has installed. Consumers may not want to
purchase these options, as their prices may be highly inflated and profitable for the dealer.
Know What You Should Pay
Consumers should do their homework before negotiating the price with the dealer. Consumers should
always go into the dealership knowing the invoice price for the specific model and options they are
seeking to purchase. Knowing the invoice price, minus any applicable rebates, gives consumers a starting
point from which to begin negotiations. Consumers can find out the car invoice cost by researching
Buying a New Vehicle
publications through a variety of sources. Check publications at a library, at a bookstore, or on Internet
sites such as www.edmunds.com or www.kelleybluebook.com to obtain the invoice cost for specific
models and options.
Get a Copy of Your Credit Report and Shop Around for Financing
If a consumer is planning on financing their new car purchase, they should obtain a copy of their credit
report from one of the three credit reporting agencies before they begin shopping for a vehicle.
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Consumers should then take the time to shop for the lowest finance source. To obtain the lowest financing
source, consumers should obtain financing quotes from their local banks, credit unions, and Internet sites
such as www.bankrate.com.
By obtaining their credit report and shopping for the lowest financing source, consumers will protect
themselves from being charged an unreasonable and unnecessarily high interest rate when purchasing a
new car. Vehicle purchasers have every right to finance a new car with a lender that is not associated with
the dealership.
Dealer-Arranged FinancingGet the "Buy Rate"
When a dealer arranges car financing for a consumer with a bank or other credit provider, the interest rate
charged to the consumer will often include a payment to the dealer. This payment to the dealer comes at
the expense of the consumer. The lender quotes the dealer the lowest interest rate the buyer qualifies for,
which is commonly referred to as the "buy rate," and the dealer quotes a higher rate to the buyer. The
difference between the dealer- offered rate and the "buy rate" is called the "yield spread premium."
Some dealers never disclose to consumers the "buy rate" or the amount of money the dealership is making
for arranging financing ("yield spread premium"). If you finance through the dealer, you want the "buy
rate." Ask the dealership to disclose to you, in writing, both the "buy rate" and the "yield spread
premium."
Consumers should compare financing quotes from the dealer with quotes from their local banks, credit
unions, and the Internet, and choose the lowest annual percentage rate.
Taxes, Title, and Doc Fees
Under Illinois law, a dealer may add to the contract a "documentary fee" for processing documents and
performing services relating to the closing of the sale, as well as taxes, license, and title fees. However, the
documentary fee is illegal if it exceeds $300.00
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. Consumers should read all documents carefully to
protect their money and avoid paying more than is necessary for a new vehicle.
Trade-In
The first thing a dealer may ask a new car purchaser is if he or she is trading in an old vehicle for a new
one. Consumers should not discuss the trade-in of their vehicle until after the purchase price of the
new car is finalized. It is extremely important to keep the trade out of the new car purchase negotiation.
Learn the value of your trade-in vehicle before you go to the dealership. Check with lending institutions or
on Internet sites such as www.kelleybluebook.com or www.edmunds.com.
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Information on how to obtain a credit report can be obtained from the Illinois Attorney General’s fact sheet, Credit Reporting,
at https://illinoisattorneygeneral.gov/Page-Attachments/FreeCreditReport.pdf
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As of January 1, 2020. Adjusted annually by the Consumer Price Index.
Some dealerships want their purchasers to believe that they are getting more for their trade-in vehicle.
Therefore, the dealer may inflate the trade-in price. However, the dealer may also inflate the purchase
price. This practice is commonly referred to as the "double bump." This is especially likely to happen
when you owe more money on your trade-in than it is worth and the dealer is attempting to demonstrate to
a lender an equity that does not exist. The result is that you will be deeper in debt.
Consumers who owe money on their trade-in vehicles should follow up with the dealer to make sure the
trade-in vehicle loan is promptly paid off. Consumers are responsible for the trade-in vehicle loan until it
is paid off by the dealership.
After the Sale
After consumers have negotiated the sale price of the purchased vehicle, dealerships will attempt to sell
products and options such as rust proofing, scotch guard, gap insurance, credit life and disability
insurance, pin striping, window etching, and floor mats. These extra options are usually highly inflated to
maximize dealer profit and may not be advisable for purchase. If a dealer informs you that a bank or
lending institution is requiring purchase of any of these "after sale" products, ask the dealership to
put this demand in writing.
Extended Service Contract
A service contract or extended service contract may be offered to the purchaser to provide for the repair of
certain parts or problems. These contracts are offered by manufacturers, dealers, or independent
companies and may or may not provide coverage beyond the manufacturer's warranty. Keep in mind that a
manufacturer's warranty is included in the price of the car, but a service contract costs extra.
An important factor in the decision to purchase a service contract is the length of time you plan to keep the
vehicle. For instance, if you already have a three-year warranty on the car and you plan to keep the car for
three years, a service contract is unnecessary and will cost you extra money. Do your homework and know
exactly what you want in a vehicle to avoid being haggled by the dealer.
Extended service contracts are a high-profit item for the dealer. For example, an extended service contract
may cost the purchaser $1,500; however, it might cost the dealer only $500. Like other products at the
dealership, extended service contracts may be negotiable—ask the dealer for their cost and negotiate.
Spot Delivery
Consumers utilizing dealer-arranged financing should not sign a financing contract or take possession of a
vehicle if there is any doubt concerning the approval of the lender. In a practice known as "spot delivery,"
dealers agree to take a down payment and allow the buyer to take the car home before financing is
finalized. Before executing a financial contract and taking possession of the purchased vehicle, consumers
should demand that the dealership put in writing that the financing from the dealer-arranged lender is
finalized.
A common example of spot delivery is a situation in which a consumer decides to purchase a particular
car for $8,000 after paying a $500 down payment and giving a trade-in. The dealer lets the purchaser take
the car home, while making the purchaser believe that a loan at an interest rate of 11% is attainable. After
the purchaser drives the car for a few days, the dealer tells the purchaser that he or she must bring the car
back because the financing could not be approved for 11%. Instead, the dealer claims that the lender will
only finance the car at a rate higher than 11%, such as 16%. The consumer can and should bring the car
back and walk away with their deposit and trade-in with no obligation. Instead, the psychological effect
this practice has on purchasers makes them think they are obligated to put more money down, find a
cosigner for the vehicle, or find another car, when in fact there is no obligation to do any of these things.
Consumers should be aware that, under Illinois law, if the purchase of a vehicle is conditioned on the
purchaser having an acceptable credit rating to the dealer and the dealer can not obtain financing for the
consumer at the contracted terms, the dealer must return to the purchaser any down payment or trade-in
under the contract. Consumers do not have to bring additional money for the down payment, pay a
higher interest rate, or find a cosigner. If the dealership does not secure financing at the contract terms,
Illinois law requires consumers to return the car to the dealership and requires the dealer to return to the
consumer their down payment and trade-in.
No Three-Day Right to Cancel
Dealers are not required by law to give car buyers a three-day right to cancel. The right to return the car in
a few days for a refund exists only if financing is not approved. However, some dealers may, by contract,
offer a right to cancel.
Please visit
www.IllinoisAttorneyGeneral.gov
Chicago
(800) 386-5438
Springfield
(800) 243-0618
Carbondale
(800) 243-0607
Individuals with hearing or speech disabilities can reach us by using the 7-1-1 relay service.