price. This practice is commonly referred to as the "double bump." This is especially likely to happen
when you owe more money on your trade-
in than it is worth and the dealer is attempting to demonstrate to a lender an equity that does not exist. The result is that you will be deeper in debt.
Consumers who owe money on their trade-in vehicles should follow up with the dealer to make sure the
trade-in vehicle loan is promptly paid off. Consumers are responsible for the trade-in vehicle loan until it
is paid off by the dealership.
After the Sale
After consumers have negotiated the sale price of the purchased vehicle, dealerships will attempt to sell
products and options such as rust proofing, scotch guard, gap insurance, credit life and disability
insurance, pin striping, window etching, and floor mats. These extra options are usually highly inflated to
maximize dealer profit and may not
be advisable for purchase.
If a dealer informs you that a bank or lending institution is requiring purchase of any of these "after sale" products, ask the dealership to
put this demand in writing.
Extended Service Contract
A service contract or extended service contract may be offered to the purchaser to provide for the repair of
certain parts or problems. These contracts are offered by manufacturers, dealers, or independent
companies and may or may not provide coverage beyond the manufacturer's warranty. Keep in mind that a
manufacturer's warranty is included in the price of the car, but a service contract costs extra.
An important factor in the decision to purchase a service contract is the length of time you plan to keep the
vehicle. For instance, if you already have a three-year warranty on the car and you plan to keep the car for
three years, a service contract is unnecessary and will cost you extra money. Do your homework and know
exactly what you want in a vehicle to avoid being haggled by the dealer.
Extended service contracts are a high-profit item for the dealer. For example, an extended service contract
may cost the purchaser $1,500; however, it might cost the dealer only $500. Like other products at the
dealership, extended service contracts may be negotiable—ask the dealer for their cost and negotiate.
Spot Delivery
Consumers utilizing dealer-arranged financing should not sign a financing contract or take possession of a
vehicle if there is any doubt concerning the approval of the lender. In a practice known as "spot delivery,"
dealers agree to take a down payment and allow the buyer to take the car home before financing is
should demand that the dealership put in writing that the financing from the dealer-arranged lender is
finalized.
A common example of spot delivery is a situation in which a consumer decides to purchase a particular
car for $8,000 after paying a $500 down payment and giving a trade-in. The dealer lets the purchaser take
the car home, while making the purchaser believe that a loan at an interest rate of 11% is attainable. After
the purchaser drives the car for a few days, the dealer tells the purchaser that he or she must bring the car
back because the financing could not be approved for 11%. Instead, the dealer c
laims
that the lender will only finance the car at a rate higher than 11%, such as 16%. The consumer can and should bring the car
back and walk away with their deposit and trade-in with no obligation. Instead, the psychological effect
this practice has on purchasers makes them think they are obligated to put more money down, find a
cosigner for the vehicle, or find another car, when in fact there is no obligation to do any of these things.
Consumers should be aware that, under Illinois law, if the purchase of a vehicle is conditioned on the
purchaser having an acceptable credit rating to the dealer and the dealer can not obtain financing for the
consumer at the contracted terms, the dealer must return to the purchaser any down payment or trade-in