02
7. Migration
The insured person will have the option to migrate the policy to other health insurance products/plans offered by the company by applying for
migration of the policy atleast 30 days before the policy renewal date as per IRDAI guidelines on Migration. lf such person is presently covered
and has been continuously covered without any lapses under any health insurance product plan offered by the company, the insured person
will get the accrued continuity benefits in waiting periods as per IRDAI guidelines on migration.
For Detailed Guidelines on Migration, kindly refer the link
https://www.irdai.gov.in/ADMINCMS/cms/frmGuidelines_Layout.aspx?page=PageNo3987&flag=1]
8. Withdrawal of Policy
i. ln the likelihood of this product being withdrawn in future, the Company will intimate the insured person about the same 90 days prior to
expiry of the policy.
ii. lnsured Person will have the option to migrate to similar health insurance product available with the Company at the time of renewal with
all the accrued continuity benefits such as cumulative bonus, waiver of waiting period. as per IRDAI guidelines, provided the policy has
been maintained without a break.
9. Moratorium Period
After completion of eight continuous years under the Policy, no look back to be applied. This period of eight years is called as ‘Moratorium
Period’. The moratorium would be applicable for the Sums Insured of the first Policy with Us and subsequently completion of eight continuous
years would be applicable from date of enhancement of Sum Insured only on the enhanced limits. After the expiry of Moratorium Period, no
health insurance claim shall be contestable except for proven fraud and permanent exclusions specified in the Policy contract. The Policy
would however be subject to all limits, sub limits, co-payments, deductible as per the Policy contract.
10. Premium Payment in instalments
Premium payment mode under this rider Policy will be same as that of premium payment mode chosen in Base Plan
lf the insured person has opted for Payment of Premium on an instalment basis i.e. Half Yearly, Quarterly or Monthly, as mentioned in the
policy Schedule/Certificate of lnsurance, the following Conditions shall apply (notwithstanding any terms contrary elsewhere in the policy):
i. Grace Period of 15 days would be given to pay the instalment premium due for the policy.
ii. During such grace period, coverage will not be available from the due date of instalment premium till the date of receipt of premium by
Company.
iii. The insured person will get the accrued continuity benefit in respect of the "Waiting Periods", "Specific Waiting Periods" in the event of
payment of premium within the stipulated grace Period.
iv. No interest will be charged lf the instalment premium is not paid on due date
v. ln case of instalment premium due not received within the grace period, the policy will get cancelled.
vi. ln the event of a claim, all subsequent premium instalments shall immediately become due and payable.
vii. The company has the right to recover and deduct all the pending instalments from the claim amount due under the policy.
11. Possibility of Revision of Terms of the Policy lncluding the Premium Rates
The Company, with prior approval of lRDAl, may revise or modify the terms of the policy including the premium rates. The insured person shall
be notified three months before the changes are effected.
In case of a grievance, the Insured Person/ Policyholder can contact Us with the details through:
Our website: www.adityabirlacapital.com/healthinsurance
Toll Free : 1800 270 7000
Address: Aditya Birla Health insurance Co. Limited
9th Floor, Tower 1, One World Centre, Jupiter Mills Compound, 841, Senapati Bapat Marg, Elphinstone Road, Mumbai 400013.
lnsured person may also approach the grievance cell at any of the company's branches with the details of grievance
lf lnsured person is not satisfied with the redressal of grievance through one of the above methods, insured person may contact the grievance
officer at
For updated details of grievance officer, refer the link https://www.adityabirlacapital.com/healthinsurance/#!/homepage
For senior citizens, please contact the respective branch office of the Company or call at 1800 270 7000 or may write an e- mail at
lf lnsured person is not satisfied with the redressal of grievance through above methods, the insured person may also approach the office of
lnsurance Ombudsman of the respective area/region for redressal of grievance as per lnsurance Ombudsman Rules 2017. The contact details
of the Ombudsman offices are provided on Our website and in this Policy at Annexure VI.
Grievance may also be lodged at IRDAI lntegrated Grievance Management System - https://igms.irda.gov.in/
13. Nomination:
The policyholder is required at the inception of the policy to make a nomination for the purpose of payment of claims under the policy in the
event of death of the policyholder. Any change of nomination shall be communicated to the company in writing and such change shall be
effective only when an endorsement on the policy is made. ln the event of death of the policyholder, the Company will pay the nominee {as
named in the Policy Schedule/P
olicy Certificate/Endorsement (if any)} and in case there is no subsisting nominee, to the legal heirs or legal
representatives of the policyholder whose discharge shall be treated as full and final discharge of its liability under the policy.
14. Claim Settlement (provision for Penal lnterest)
i. The Company shall settle or reject a claim, as the case may be, within 30 days from the date of receipt of last necessary document.
ii. ln the case of delay in the payment of a claim, the Company shall be liable to pay interest to the policyholder from the date of receipt of
last necessary document to the date of payment of claim at a rate 2% above the bank rate.
iii. However, where the circumstances of a claim warrant an investigation in the opinion of the Company, it shall initiate and complete such
investigation at the earliest, in any case not later than 30 days from the date of receipt of last necessary document. ln such cases, the
Company shall settle or reject the claim within 45 days from the date of receipt of last necessary document.
iv. ln case of delay beyond stipulated 45 days, the Company shall be liable to pay interest to the policyholder at a rate 2% above the bank
rate from the date of receipt of last necessary document to the date of payment of claim.
(Explanation: "Bank rate" shall mean the rate fixed by the Reserve Bank of lndia (RBl) at the beginning of the financial year in which claim has
fallen due)
Super No Claim Bonus Rider, Product UIN: ADIHLAP21591V012021.