SOLICITATION OF INTEREST (SOI) Housing Subsidy Programs

Shireen McSpadden, Executive Director London Breed, Mayor

440 Turk Street 628.652.7700

San Francisco, CA 94102 hsh.sfgov.org

SOLICITATION OF INTEREST (SOI) Housing Subsidy Programs:

Flexible Housing Subsidy Pool (FHSP) for Families

Flexible Housing Subsidy Pool (FHSP) for Transitional Age Youth (TAY)

Housing Ladder for Families

Issued: 06/03/2022

Contact: Scattered Site Housing Program Supervisor, Cricket Miller

Email: cricket.mi[email protected]g

I. Summary

The San Francisco Department of Homelessness and Supportive Housing (HSH) is soliciting Applications

from Applicant providers to operate and deliver services for three new programs: Flexible Housing Subsidy

Pool (FHSP) for families, Flexible Housing Subsidy Pool (FHSP) for Transitional Age Youth (TAY) and Housing

Ladder for families. FHSP and Housing Ladder programs provide permanent solutions to homelessness

through housing location, housing coordination, landlord liaison, subsidy administration, and case

management services. HSH is seeking providers who will deliver; or collaborate with other providers to

deliver these services to ensure that the served populations maintain housing stability. Providers can

apply for one, two, or three programs.

Program

Served Population

# Of Slots

in FY22-

# Of Slots

in FY23-

Services Required

I. Flexible

Housing

Subsidy Pool

for Families

Adults or couples age 18+,

with custody of minor

children

- Housing Location

- Housing Coordination

- Housing-Focused

- Case Management

- Subsidy Administration

- Landlord Liaison

II. Flexible

Housing

Subsidy Pool

for TAY

Transition Age Youth (TAY),

without minor children, aged

18 to 24, as well as those

aged 25 to 29 who have been

part of the Housing Referral

Status (HRS) as TAY

- Housing Location

- Housing Coordination

- Housing-Focused

- Case Management

- Subsidy Administration

- Landlord Liaison

III. Housing

Ladder for

Families

Adults or couples age 18+,

with custody of minor

children

- Housing Location

- Housing Coordination

- Housing-Focused

- Case Management

- Subsidy Administration

- Landlord Liaison

SOLICITATION OF INTEREST HOUSING SUBSIDY PROGRAMS

Page 2 of 13

Flexible Housing Subsidy Pool Program for TAY Description: FHSP is an intervention that provides a

permanent rental subsidy for a unit within the private rental market. Tenants in FHSP pay 30 percent of

their income towards rent with leases that do not limit the length of stay. HSH is interested in proposals

that offer a share housing model for TAY that decrease in monthly rental and utility expenses, build

community, and reduce isolation. HSH encourages providers to propose a shared housing component, but

it is not required. HSH expects to fund 50 ongoing slots for the FHSP for TAY beginning in FY22-23.

Flexible Housing Subsidy Pool for Families Description: FHSP is an intervention that provides a permanent

rental subsidy for a unit within the private rental market. Tenants in FHSP pay 30 percent of their income

towards rent with leases that do not limit the length of stay. Undocumented families, doubled up families,

and asylum seekers are among the subpopulations eligible for the FHSP for Families. HSH expects selected

providers to fill 88 ongoing slots for the FHSP program for Families beginning in FY22-23 and an additional

77 ongoing slots for the FHSP program for Families in FY23-24. HSH expects to fund a total of 165 ongoing

slots for the FHSP for Families.

Housing Ladder Program Description: Housing Ladder offers opportunities for residents of Permanent

Supportive Housing (PSH) to move on from settings with intensive supportive services to more

independent living with an ongoing rental subsidy. Housing Ladder programs thereby free up housing

opportunities for households in need of the enriched supportive services that are available within PSH.

Households are housed in units within the private rental market and pay 30 percent of their income

towards rent with leases in their name. HSH expects selected providers to fill 58 ongoing slots for the

Housing Ladder for Families beginning in FY22-23and an additional 12 ongoing slots for the Housing

Ladder for Families in FY23-24. HSH expects to fund a total of 70 ongoing slots for the Housing Ladder for

Families.

Providers interested in applying for more than one of the three programs must submit one application per

program that highlights the services described in this solicitation. Collaborative applications will be

accepted but must be submitted as a single application with separate budgets (Appendix-2). Provider

collaboration would work together on service delivery and program responsibilities.

HSH is interested in applications from grantees with:

• at least two years successfully providing similar services;

• a racial equity-based, culturally responsive, housing first, and trauma-informed approach;

• an ability to collaborate with tenants and providers with the goal of tenant housing stability; and

• the ability to begin services in a timely manner.

HSH anticipates grant agreements with a tentative start date of August 2022, for all three programs, for an

initial two-year agreement, with options to extend for up to five years.

II. Schedule

Solicitation Issued

June 3, 2022

Solicitation Questions Deadline

June 10, 2022 by 5:00 PM

Solicitation Answers and Clarifications Published

June 17, 2022

Applications Due Date

June 29, 2022 by 5:00 PM

Intent to Award Notification

July 2022

Grant Agreements Begin

August 2022

SOLICITATION OF INTEREST HOUSING SUBSIDY PROGRAMS

Page 3 of 13

Interested providers must submit all application questions to (cricket.miller@sfgov.org) no later than the

Solicitation Questions Deadline. Interested parties must submit all Applications to

(cricket.miller@sfgov.org) no later than the Applications Due Date to be considered. Interested parties

must not contact City staff other than the contact stated in this document.

III. Delivering Services with Equity

The Department of Homelessness and Supportive Housing (HSH) seeks to become an institution that

represents the diversity of the communities we serve and fosters a more diverse, equitable, and inclusive

(DEI) culture that recognizes and creates belonging for everyone in the City’s Homelessness Response

System across all work functions, levels, and services.

Diversity, Equity, and Inclusion are the foundation upon which HSH engages and assists those we serve,

builds relations with those who provide services on our behalf, and infuses the values and beliefs that

enable our colleagues and contractors to develop their potential and bring their full selves to the work we

do to end homelessness in the city and county of San Francisco.

HSH envisions outcomes where racial disparity gaps in homelessness are closed, and the Homelessness

Response System (HRS) is structured to benefit, and not further marginalize and harm, the BIPOC,

LGBTQ+, and differently-abled communities. Our mission will inform the policies, procedures, and

program development that end cycles of homelessness for our unsheltered and at-risk communities

through equitable access to housing opportunities.

COVID-19 has heightened the historic and continuing impact of anti-Blackness and white supremacy, and

of homophobia, and anti-trans bias, which has led to vastly disproportionate levels of homelessness for

communities of color, lesbian, gay, bisexual, and queer (LGBQ+) and transgender persons. Thus, equity

must be the foundational consideration in everything HSH does, and the Department is working to bring

an equity lens to the forefront of all its planning and actions.

HSH grantees extend the department’s reach into the community. It is our vision that all services funded

by HSH further the department’s mission and reflect its values, including the commitment to more

equitable outcomes for BIPOC individuals experiencing homelessness in San Francisco. HSH is seeking to

partner with grantees who demonstrate a deep understanding of and focus on racial equity to achieve

different outcomes in the communities HSH serves and pay close attention to those who are often

excluded. All applications for HSH funding will be evaluated in part based on the applicant’s ability to

articulate and demonstrate how it will operationalize a commitment to racial equity. Awarded grantees

shall demonstrate the ability to conduct equity-focused data analyses and use feedback from the served

population to enhance services.

Dates are subject to change. Check the HSH website for updates.

No questions will be accepted after the Questions Deadline with the exception of Applicant-specific City vendor

compliance questions.

SOLICITATION OF INTEREST HOUSING SUBSIDY PROGRAMS

Page 4 of 13

IV. Delivering Services Using a Housing First Approach

Grantee shall adhere to Housing First principles found in California Welfare and Institutions Code Section

8255 and follow the processes agreed upon by Grantee, HSH, property owner, housing subsidy

administrators, funding regulations fair housing laws, and/ or other entities involved with referrals.

Housing First centers on providing or connecting people experiencing homelessness to permanent housing

as quickly as possible.

Under Housing First, tenant screening and selection practices must promote accepting applicants or use

regardless of their sobriety and use of substances, completion of treatment, or participation in services.

Tenant applicants must not be rejected based on poor credit or financial history, poor or lack of rental

history, criminal convictions unrelated to tenancy, or behaviors that indicate a lack of “housing readiness.”

V. Populations to Serve:

A. Flexible Housing Subsidy Pool for Families: Adults or couples age 18 or older, with custody of minor

children

B. Flexible Housing Subsidy Pool for TAY: Transitional Age Youth (TAY), without minor children, ages 18

to 24, as well as those ages 25 to 29 who have been part of the Housing Referral Status (HRS) as TAY.

C. Housing Ladder for Families: Adults or couples age 18 or older, with custody of minor children

VI. Referral and Prioritization for FHSP

All new tenants will be referred by HSH through the Coordinated Entry System, and/or other initiatives

serving individuals experiencing homelessness in coordination with Coordinated Entry, such as Shelter In

Place (SIP) hotel guests needing to be rehoused or recently homeless who need a longer term subsidy. The

Coordinated Entry System organizes the City’s HRS with a common, population-specific assessment,

centralized data system, and prioritization method.

Referral and Prioritization for Housing Ladder

Housing Ladder has specific eligibility criteria established and identified below. HSH will refer households

residing in PSH who:

• Have lived in HSH funded PSH for at least 24 months;

• Have not had lease violations, rent delinquency, or failed habitability inspections for at least 12

consecutive months; and

• Tenants who have proven housing stability and may benefit from more independent affordable living.

VII. Description of Services for FHSP and Housing Ladder Programs

A. Housing Location Services: Grantee shall provide Housing Location Services through the following

activities to identify and secure housing units:

1. Grantee shall conduct comprehensive housing searches and landlord recruitment to establish a

portfolio of housing units that meet the needs of the served population. Units shall be reasonable

in size, near transportation and other amenities, consistent with tenant preferences to the

greatest degree possible, and accessible to tenants with disabilities.

Additional Services may be required and will be ultimately reflected in the awarded agreement’s Appendix A, Description

of Services.

SOLICITATION OF INTEREST HOUSING SUBSIDY PROGRAMS

Page 5 of 13

2. Grantee shall utilize their real estate expertise to secure appropriate housing units for the served

population that may include but are not limited to a single unit in multi-unit buildings, blocks of

units in multi-unit buildings, shared housing, and other options that help tenants achieve

residential stability and overall health and well-being.

3. Grantee shall employ skilled staff with experience in real estate, brokerage, sales, or other related

fields, who can establish and maintain successful relationships with landlords. Grantee staff shall

have excellent communication skills, build clear expectations for landlords and tenants, serve as a

liaison, and respond quickly and appropriately to any concerns or problems.

4. Grantee shall partner with HSH to identify and act upon opportunities to secure units. This may

include presentations, planning, and other activities needed to engage new partners, secure real

estate, or otherwise expand the housing inventory supported with Flexible Housing Subsidy Pool

(FHSP) resources.

B. Housing Coordination Services: Grantee shall provide Housing Coordination services to match tenants

to housing opportunities, eliminate barriers to housing placement, and allow for rapid placement into

housing. Housing Coordination services shall include, but are not limited to, the following:

1. Grantee shall communicate and coordinate with HSH Coordinated Entry Access Points to remove

any barriers to the housing referral process;

2. Lease negotiation and rental subsidy administration on behalf of tenants placed into housing and

lease review to ensure compliance with all laws;

3. Support to prospective tenants to secure units (e.g. completing housing applications, scheduling

viewing appointments, and understanding lease and supporting documentation);

4. Collection of all necessary documents to support tenants to successfully move into housing;

5. Elimination of barriers to housing (e.g. assisting with clearance of outstanding utility debt, credit

repair, correction of erroneous unlawful detainers);

6. Initial and annual unit inspections to ensure compliance with Housing Quality Standards (HQS)

and/or comparable habitability standards;

7. Assessment and completion of minor repairs necessary to improve accessibility or other functional

improvements;

8. Payment for items needed during housing search and move-in (e.g. application fees, security

deposit, furniture, and moving costs); and

9. Income verification and rent calculation upon tenant move-in and annually thereafter, or sooner if

a tenant's income changes.

C. Housing-Focused Case Management Services: Grantee shall provide all necessary services to ensure a

seamless transition to permanent housing and ongoing housing stability. Housing-Focused Case

Management services shall include assisting tenants with securing needed documentation to move

into housing, housing navigation services, and working closely with Subsidy Administration Services

providers to ensure that all needed services are in place prior to housing placement.

1. Grantee shall provide wrap-around case management services within a harm reduction model to

ensure tenants’ long-term housing retention and improved well-being. To the extent that

participants are placed outside of San Francisco, case management should focus on connections

to services in the new county of residence. These services shall include, but are not limited to:

i. Engagement with all tenants referred for housing placement to determine preferred housing

options required services, and needed documentation;

ii. Housing Navigation services to assist successful transition into permanent housing, including

unit viewings and selection, accompaniment during the move-in process, and orientation to

the neighborhood and surrounding services;

iii. Arranging for necessary services after housing placement, such as In-Home Support Services

(IHSS), or care by a medical or behavioral health provider;

SOLICITATION OF INTEREST HOUSING SUBSIDY PROGRAMS

Page 6 of 13

iv. Provision of targeted services and/or referrals to another appropriate agency for tenants

whose behavior indicates a substance abuse, mental health, or another issue that is

jeopardizing the tenant’s housing retention and/or health;

v. Linkages to community resources, case management, and crisis intervention within a Housing

First, trauma-informed, and harm reduction modality should the tenants’ needs exceed the

capacity of the Grantee;

vi. Education on tenancy requirements and support to address barriers to housing retention;

vii. Support with completing any required processes for housing provider’s income certification

and re-certification processes; and

viii. Ongoing coordination with a partner providing housing location and subsidy administration

service, serving the tenant, through meetings, calls, and other communication, as needed.

ix. Grantee shall provide referrals for and solve problems preventing a participant’s enrollment in

the county, state, and federal benefits programs. Grantee may help tenants identify, apply for

and establish appointments for available benefits in their county of residence, or transfer

existing benefits to the new county of residence.

D. Subsidy Administration Services: Grantee shall provide Subsidy Administration services to fulfill the

administrative, financial, and record-keeping functions required to issue and document timely and

accurate subsidy payments and other types of financial assistance. Subsidy Administration services

include, but are not limited to:

1. Initial payments associated with tenant move-in, including security deposits, first and last month’s

rent, including calculation of tenant monthly rental payment amounts;

2. Timely and accurate payment of subsidies to landlords and property management, in accordance

with negotiated leases;

3. Timely and accurate payment of flexible funding to eliminate other barriers to housing; and

4. The completion of regular income verification and rent calculation for each tenant receiving a

subsidy and timely notices to tenants for any changes in rent and reflecting rent changes in

subsidy payments.

E. Landlord Liaison Services: Grantee shall provide Landlord Liaison services to support ongoing housing

stability, including serving as a liaison between landlords and tenants. Landlord Liaison services

include, but are not limited to:

1. Coaching tenants on being a good neighbor, developing tenancy skills, lease requirements, and

other topics that support stable tenancy;

2. Monthly home visits for the first three months of a tenant’s tenure in housing, and quarterly

thereafter. Grantee shall also check in with each landlord at least quarterly to ensure satisfaction;

3. Regular communications with landlords to identify and address concerns on a proactive basis;

4. Collaboration with the Housing-Focused Case Management services provider partners to ensure

that tenants can pay rent on time, cultivate healthy relationships with neighbors and landlords,

maintain a connection to benefits and other community resources, and resolve any tenancy

issues. Coordination shall consist of regular, informal communication as well as structured case

coordination meetings that occur at least monthly;

5. Immediate responses to lease violations or other complaints, with the goal of finding resolutions

that do not jeopardize housing stability. If lease violations cannot be resolved, Grantee shall work

closely with landlords and tenants to coordinate relocation prior to eviction; and

6. Ensuring that landlords fulfill their legal responsibilities, including conducting repairs, issuing

proper notices, supporting tenants’ rights to Fair Housing, and adhering to lease terms.

SOLICITATION OF INTEREST HOUSING SUBSIDY PROGRAMS

Page 7 of 13

VIII. Program Budget

The available budget (Appendix-2) for the Flexible Housing Subsidy Pool for Families, Flexible Housing

Subsidy Pool for TAY, and Housing Ladder for Families programs are summarized below by fiscal year.

When completing the Appendix-2 applicants should consider the initial program start-up process, which

includes staff hiring and managing multi-year housing placements.

Flexible Housing Subsidy Pool for Families

Staffing, Operations, and

Direct Client Expenses

22-23

$2,540,500

23-24

$8,835,500

Flexible Housing Subsidy Pool for TAY

Staffing, Operations and

Direct Client Expenses

22-23

$1,459,300

23-24

$2,276,400

Housing Ladder for Families

Staffing, Operations and

Direct Client Expenses

22-23

$1,361,100

23-24

$4,053,400

IX. Staffing Requirements

A. TAY FHSP Grantees shall maintain a minimum of one full time equivalent (FTE) case management staff

per 16 households.

B. Family FHSP Grantees shall maintain a minimum of one full time equivalent (FTE) case management

staff per 14 households.

C. Housing Ladder Grantees shall maintain a minimum of one full time equivalent (FTE) case

management staff per 40 households.

X. Service Requirements

A. Record Keeping and Files: Grantee shall update tenant referral status information in the Online

Navigation and Entry (ONE) System:

i. Grantee shall maintain confidential tenant files on the served population, including signed

lease agreement and addenda, notices or lease violations issued to the tenant, copies of

payment plans or other agreements to support housing stability.

ii. Grantee shall maintain all eligibility and inspection documentation in the ONE System and

maintain hard copy files with eligibility, including homelessness verification documents.

Additional Service Requirements may be required and will be ultimately reflected in the awarded agreement’s Appendix A,

Services to be Provided.

SOLICITATION OF INTEREST HOUSING SUBSIDY PROGRAMS

Page 8 of 13

XI. Data Standards

1. Records entered into the Online Navigation and Entry (ONE) system shall meet or exceed the ONE

System Continuous Data Quality Improvement Process standards:

https://onesf.clarityhs.help/hc/en-us/articles/360001145547-ONE-System-Continuous-Data-

Quality-Improvement-Process.

2. Grantee shall enter data into the ONE System but may be required to report certain measures or

conduct interim reporting in CARBON, via secure email, or through uploads to a File Transfer

Protocol (FTP) site. When required by HSH, Grantee shall submit the monthly, quarterly and/or

annual metrics into either the CARBON database, via secure email, or through uploads to an FTP

site. HSH shall provide clear instructions to all Grantees regarding the correct mechanism for

sharing data. Changes to data collection or reporting requirements shall be communicated to

Grantees via written notice at least one month prior to expected implementation.

3. Any information shared between Grantee, HSH, and other providers about the served population

shall be communicated in a secure manner, with appropriate release of consent forms and in

compliance with 24 C.F.R. Part 578, Continuum of Care; 45 C.F.R. Parts 160 and 164, the Health

Insurance Portability and Accountability Act (HIPAA) and federal and state data privacy and

security guidelines.

XII. Service Objectives for FHSP and Housing Ladder

All service objectives shall be calculated at a household level rather than per tenant. A household may

include more than one tenant. All service objectives below will be monitored by sampling tenant files

during annual program monitoring visits:

A. Housing Location Services

1. Grantee shall provide 100 percent of tenants with Housing Location Services.

B. Housing Coordination Services

1. Grantee shall provide 100 percent of tenants with Housing Coordination services.

2. Grantee shall provide 100 percent of tenants with at least one home visit per month for the first

three months to support their landlord relationship.

C. Subsidy Administration Services

1. Grantee shall issue 100 percent of subsidy payments on or before the first of the month every

month for each tenant.

D. Housing-Focused Case Management Services

1. Grantee shall offer 100 percent of tenants Housing-Focused Case Management Services.

2. Grantee shall offer 100 percent of tenants referrals to other Case Management should the tenant

decline services.

E. Landlord Liaison Services

1. Grantee shall provide 100 percent of tenants with Landlord Liaison Services.

2. Grantee shall respond to 100 percent of requests from tenants/landlords submitted on the 24-

hour hotline within two business days.

3. Grantee shall administer an annual Tenant Satisfaction survey to 100 percent of tenants that are

active in the program.

XIII. Outcome Objectives for FHSP and Housing Ladder

All outcome objectives shall be calculated at a household level rather than per tenant. A household may

include more than one tenant. All outcome objectives will be monitored using ONE system data.

A. The following Outcome Objectives shall apply to Housing Location Services and Housing-Focused Case

Management Services: At least 90 percent of tenants enrolled in the program will successfully move

into housing as verified via their housing move-in date.

SOLICITATION OF INTEREST HOUSING SUBSIDY PROGRAMS

Page 9 of 13

B. The average length of time that tenants spend homeless, from referral to housing move-in, shall be

less than or equal to 75 days, as calculated by Referral Start Date to Housing Move-in Date.

The following Outcome Objectives shall apply to Housing-Focused Case Management Services and Landlord

Liaison Services:

C. At least 90 percent of households will maintain their housing for a minimum of 12 months, move to

other permanent housing, or be provided with more appropriate placements.

Page 10 of 13

XIV. Application Criteria and Submittal for FHSP and Housing Ladder Programs

Application

Section

Submittal

Format

Applicant must provide a response to the following in the Proposal Template

1. Summary

Appendix 1:

Application

Template

1.1 Applicant Information: Organization Name, Federal ID #, Address, Director Information, Contact

Information, Point of Contact Information, Collaboration information, if any, preferred

agreement structure, identify which provider will deliver Housing-Focused Case Management

Services and which provider will deliver Housing Location, Housing Coordination, Subsidy

Administration, and Landlord Liaison services in any collaborative applications.

1.2 Certifications

1.3 Must be a certified City vendor or have initiated the process to become a City vendor, as

evidenced by registering at the San Francisco City Partner website by the time of submitting

materials for the Solicitation of Interest.

2. Minimum

Qualification

2.1 For each service type (e.g., Housing-Focused Case Management, Housing Location, Housing

Coordination, Subsidy Administration, and Landlord Liaison services), Applicant(s) must

demonstrate, respectively, that each has at least two years of experience delivering similar

services.

3. Plan

3.1 Applicant(s) must describe the proposed program, implementation, and service plan—as well as

collaborations between partners, if applicable (e.g., Housing Location, Housing Coordination,

Housing-Focused Case Management, Subsidy Administration, and Landlord Liaison providers). For

example, communication plan, how tenant stability will be achieved, and landlord engagement

strategy.

3.2 For each service type, Applicant(s) must describe their respective plan to engage tenants and

maintain housing stability for tenants using a racial equity-based, culturally responsive, and

trauma-informed approach.

4. Organizational

Experience &

Capacity

1.1 For each service type, Applicant(s) must describe their respective service experience, including

delivering services using a Housing First approach and focusing on housing stability to fulfill the

services outlined in the Solicitation. Providers should also include a description of their respective

experience, including delivering services for any specific subpopulations or programming such as

but not limited to undocumented households or asylum seekers, parenting TAY, individuals with

contact to the criminal justice system, and shared housing programming or conflict resolution.

Page 11 of 13

Application

Section

Submittal

Format

Applicant must provide a response to the following in the Proposal Template

1.2 For each service type, Applicant(s) must describe their organizational capacity. The response

should touch on hiring practices, onboarding, and training approach, including focusing on

professional development for staff, staffing retention/turnover/vacancy rates, and ability to track

and report data. Please provide a demographic profile of the organization’s Board and staff and

describe efforts to ensure that they reflect the communities that the organization serves.

4.2 For each service type, Applicant(s) must describe their respective challenges and learnings from

their experience in service delivery and/or formal evaluation of services.

5. Budget

Appendix 2:

Budget

Template

5.1 Applicants must submit a completed Appendix 2: Budget Template for 23 months from 8/1/2022

to 6/30/2024, 11 months for 22-23 fiscal year and 12 months for 23-24 fiscal year. Applicants

submitting applications without collaborations must submit only one Appendix 2: Budget

Template. Applicants that submit collaborative applications shall submit separate Appendix 2:

Budget Templates for their respective service components. Submittals with budgets above the

allocated budget amount and/or those that do not contain the required staffing will not be

evaluated further.

Page 12 of 13

XV. Submission of Application(s)

Time and Place for Submission of Applications for Flexible Housing Subsidy Pool for Families

Applications are due electronically and should be submitted to cricket.miller@sfgov.org in the format

detailed below and must be received by June 29, 2022, by 5:00 PM. Applications received after the

deadline may not be considered.

• Applicants shall submit Appendix 1: Proposal Template and Appendix 2: Budget Template

attachments—including separate Appendix 2: Budget Templates for each collaborator, if any—in one

PDF file saved as “SOI FHSP for Families App Organization Name(s)”

• Applicants shall submit the Appendix 2: Budget Template in Excel version as well saved as “SOI FHSP

for Families Budget Organization Name(s)” or “SOI FHSP Budget Organization Name(s).”

• Applicants shall submit the two attachments to cricket.miller@sfgov.org.

• The email subject shall have the subject “SOI FHSP for Families App Organization Name(s)”

Time and Place for Submission of Applications for Flexible Housing Subsidy Pool for TAY

Applications are due electronically and should be submitted to cricket.miller@sfgov.org in the format

detailed below and must be received by June 29, 2022, by 5:00 PM. Applications received after the

deadline may not be considered.

• Applicants shall submit Appendix 1: Proposal Template and Appendix 2: Budget Template

attachments—including separate Appendix 2: Budget Templates for each collaborator, if any—in one

PDF file saved as “SOI FHSP for TAY App Organization Name(s).”

• Applicants shall submit the Appendix 2: Budget Template in Excel version as well saved as “SOI FHSP

for TAY Budget Organization Name(s).”

• Applicants shall submit the two attachments to cricket.miller@sfgov.org.

• The email subject shall have the subject “SOI FHSP for TAY App Organization Name(s).”

Time and Place for Submission of Applications for Housing Ladder

Applications are due electronically and should be submitted to cricket.miller@sfgov.org in the format

detailed below and must be received by June 29, 2022, by 5:00 PM. Applications received after the

deadline may not be considered.

• Applicants shall submit Appendix 1: Proposal Template and Appendix 2: Budget Template

attachments—including separate Appendix 2: Budget Templates for each collaborator, if any—in one

PDF file saved as “SOI Housing Ladder App Organization Name(s).”

• Applicants shall submit the Appendix 2: Budget Template in Excel version as well saved as “SOI

Housing Ladder Budget Organization Name(s).”

• Applicants shall submit the two attachments to cricket.miller@sfgov.org.

• The email subject shall have the subject “SOI Housing Ladder App Organization Name(s).”

Applications submitted by fax will not be accepted. Applicants must receive an email confirmation from

the City to be considered submitted. Supplemental documents or revisions submitted after the

Applications Deadline will not be accepted.

A. Application Submission Format

Applicants must submit one Appendix 1: Proposal Template and one Appendix 2: Budget Template as

instructed above.

HSH intends to select Grantees who best meet the criteria set forth in this Solicitation of Interest.

Page 13 of 13

Applicants who are qualified are not guaranteed an agreement. Applicants selected for negotiations

are not guaranteed an agreement. This Solicitation does not in any way limit the HSH’s right to solicit

similar or identical services or fund additional Applicants not originally selected

B. Additional Information

In some instances, HSH may request additional information from Applicants prior to deciding

whether to enter into an agreement.

XVI. Standard City Grant

Grantees will enter into an agreement with the City using this standard template and shall comply with

all requirements: https://hsh.sfgov.org/wp-content/uploads/2019/11/G-100-Grant-Template-4-19-for-

posting.pdf.

XVII. Glossary of Terms

Term

Definition

Adult

An individual or couple over the age of 18 years without custody of a minor child.

Couples consist of two adult individuals.

Awarded Provider

Any Proposer awarded an Agreement for services under this procurement. Also

known as Grantee or Contractor.

Coordinated Entry

Organizes the Homelessness Response System (HRS) with a common, population-

specific assessment, centralized data system, and prioritization method that

directs participants to the appropriate resources and allows for data-driven

decision-making and performance-based accountability. Coordinated Entry in San

Francisco is organized to serve three subpopulations at designated Access Points,

Adults, Family, and Youth, as described above.

Equitable

With mindfulness about the racism and bias that has disproportionately unhoused

people of color, lesbian, gay, bisexual, transgender, and questioning (LGBTQ)

youth, HSH is committed to equity in the Department, system, and programs.

Family

An individual or couple over the age of 18 years with custody of minor child or

children.

Online Entry

Navigation System

(ONE System)

ONE is the data system used for all housing and services to

people experiencing homelessness in San Francisco. The ONE System is a

participant-level database that is used system-wide to track all HSH related

services and housing placements. The implementation of the ONE System is

ongoing.

TAY

An individual age 18 to 24, without custody of a minor child or 25 to 29 if they

were Housing Referral Status before their 25

birthday.