The Digital Infrastructure Industry and Career Overview

The Digital Infrastructure Industry

and Career Overview

cnet-training.com/resettlement

Trusted Resettlement and Ex-

forces Education for 26 Years

Since 1996, CNet Training has educated

thousands of Service Leavers, providing

them with the skills, hands-on experience

and sought after qualifications to enter the

lucrative network cable and data centre sectors.

Today, CNet is the only industry dedicated

education provider in the world to provide both

internationally recognised qualifications and

official certification for their programs.

CNet is the originator of The Global Digital

Infrastructure Education Framework which

forms the benchmark education for the

industry across the world. It maps professional

education programs to actual career routes and

progression throughout the industry allowing

learners to enhance their skills, knowledge,

industry recognised qualifications and official

certifications as they progress. And, of course,

many programs are eligible for ELC funding

allowing Service Leavers extra help to continue

to progress their careers. CNet is also proud

to be a CTP Preferred Supplier, allowing ease

of access to high quality knowledge delivering

sought after qualifications and certifications.

Every CNet technical education program has

been carefully designed to blend technical

knowledge with essential hands-on skills that

are needed for the industry. We have an on-

going schedule to regularly review the content

of each program to ensure it reflects the

very latest changes in technology, in addition

to preparing students for possible new and

emerging industry trends that are just around

the corner. Plus, working alongside major

companies in the industry CNet Training ensures

each program content continues to meet the

needs of the industry today and reflects the

emerging future trends.

CNet believe that it’s the combination of

program design, alongside the quality of expert

Instructors, many of whom are ex-Forces

themselves, that form the secret of their on-

going success.

To talk about your new career or, if you are

already in the industry and want to progress

your knowledge further, please do contact

us. We have a number of ex-forces personnel

in our team, so we are able to relate to your

circumstances and understand the importance

decisions you are making, so we can help

you every step of the way. You can email

resettlement@cnet-training.com, call us on

01284 767100 or visit cnet-training.com/

resettlement

CNet Receives Gold Defence Employer

Recognition Award

CNet Training has been awarded Gold in the Defence Employer

Recognition Awards that recognises CNet’s on-going support

to the Armed Forces Community in the UK. Following on from

signing the Armed Forces Covenant and being awarded Bronze

and Silver, Gold award recognises CNet as an organisation that

is actively supporting the Armed Forces Community and has put

positive HR policies in place and shows continued encouragement

for our team Reservists.

+44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com

The Network Cable Infrastructure Sector

Everyone relies on network cable infrastructure and often without realising. Whether it is to check emails, manage traffic lights,

maintain safety through air traffic control, watch Netflix, run a global organisation or utilise technology without even knowing.

This Is What Happens In An Internet Minute

Commonly referred to as the 4th utility and likened to other essential

utilities such as water, electricity and gas, Broadband relies on copper

and fibre optic network cable infrastructure which is absolutely critical

to maintain the flow of communication services.

3.67M

452K

66K

46K

575K

2.1M

20.8K

12.5K

44M

5.9M

694M

231M

16.2M

174K

YOUTUBE VIDEOS

WATCHED

PEOPLE READING

YELP REVIEWS

APPS

DOWNLOADED

TEXTS SENT

EMAILS SENT

SONGS STREAMED

IN THE U.S

PEOPLE SHOPPING

ONLINE

GOOGLE

SEARCHES

PEOPLE VIEWING

FACEBOOK LIVE

STREAMS

RIDE-SHARES

TAKEN

ACTIVE USERS

ON LINKEDIN

PEOPLE ACTIVE

ON FACEBOOK

TWEETS SENT

SEARCHES ON

PHOTOS AND

VIDEOS SHARED ON

INSTAGRAM

SNAPCHATS

SENT

VIDEOS WATCHED

ON TIKTOK

HOURS OF CONTENT

STREAMED ON

NETFLIX

CNet’s network cable infrastructure technical education programs are the

only industry dedicated programs to award both official certifications and

internationally recognised qualifications, they provide credentials that

are sought and required within job role specifications across the UK and

beyond. CNet’s programs focus on accuracy and quality of work deemed

essential in order to maintain service availability.

+44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com +44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com

A Growing Market

Smart buildings, smart homes and the Internet of Things (IoT) are

dominating the digital infrastructure sector at the moment, with the

global smart building market size expected to reach USD 109.46 Billion by

2026 (Fortune Business Insights).

IoT technologies deliver comfort, security and energy efficiencies across

the entire range of industrial, healthcare, commercial and domestic

buildings using smart control devices on an integrated network platform.

Underpinning this capability is the network, a combination of active

network switching and passive cabling components that deliver the

communications path, where the big game-changer of the day is Power

over Ethernet (PoE). PoE delivers operating power to the device from the

network switch, routing through the data cable. With Category 6A cable

being generally accepted as the minimum requirement for PoE projects,

the demand for network upgrades is expected to rise significantly.

Global PoE market is expected to reach $1,048.2 million USD by

2022 dominating the Wide Area Network (WAN) environment are the

high-profile strategies to deliver full fibre broadband to all homes and

businesses and the 5G infrastructure roll-out.

Both technologies require high speed, low latency networks to deliver

their respective services, with singlemode optical fibre being the

preferred solution. The UK government alone is recommending an

investment of £30bn to upgrade legacy national infrastructure to ‘full

fibre’ solutions (House of Commons Library). Mainstream Internet Service

Providers (ISPs) and Alternative Service Providers (Alts) are ramping-

up projects to deliver the significant amount of fibres required and are

turning to mass-fibre optic cables, high density ribbon based solutions

delivering up to 1728 fibres in a 22mm diameter cable.

Career Opportunities

Career Opportunities Within Network Cabling are Strong.

Considering the world relies on the network cable infrastructures it’s a

sector that is only set to grow and those who are able to prove their skills

and knowledge with a certification and qualification are in demand. Many

installation companies are keen to employ certified individuals; indeed,

the Certified Network Cable Installer (CNCI®) program and certification is

often stated as a must-have within tender documentation for new builds

and refurbishment projects across the UK.

+44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com

Who Could You Work For?

+44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com +44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com

Certifications are in Demand

CNet’s certifications are shaping the future

of the network infrastructure industry as the

industry standard certifications for those

working throughout the network cabling and

data centre sectors.

The Certified Network Cable Installer (CNCI®)

certification in particular has become

sought after. The certification, has been fully

embraced and approved by major industry

organisations, who are specifying it as the

new ‘must have’ official certification for

their cable installation teams. Having this

accolade from the sector itself confirms

the importance of this knowledge and

certifications The CNCI® is also specified by

The Royal Signals for their technicians.

The CNCI® is dedicated to providing cable

installers with everything they need to

confidently and accurately prepare, install,

test and certify copper and fibre cabling

systems, specifically for those wishing

to demonstrate the highest levels of

knowledge, skills and expertise in network

infrastructure. Blending a perfect mix of

theoretical study and practical exercises the

CNCI® certifies individuals’ ability to work

to the correct cabling standards and follow

the recommended codes of practice when

undertaking cable installation projects.

See below copies of actual consultant

specifications which show just how

important the CNCI® certification is. Read

further into this brochure to read the full

details of the CNCI® program and others

spanning the network cable infrastructure

and data centre sectors.

Minimum of 50% of

Installation Personnel to

be Certified Network Cable

Installer (CNCI

) Certified

The SCC shall ensure that a minimum of

50% of installation personnel proposed for

this project are CNCI® certified. A paper or

electronic copy of the SCC accreditation shall

be submitted prior to the installation of the

cabling system commencing. The SCC shall

provide commitment to this requirement at

tender stage, shall ensure that the relevant

documentation is submitted four weeks prior

to works commencing on site and understand

that site personnel credentials will be subject

to qualification. The SCC shall provide details

of additional qualifications (i.e. CNIT® or

CNID®) that will be held by directly employed

personnel during the projected installation

programme and their proposed relationship

to the project (i.e. as a designer or site

manager etc.). Where CNCI® certification

is recognised or accepted by the SCSM

in conjunction with their installation and

warranty requirements, the SCC shall provide

documented evidence to support this. The

SCC shall identify any discrepancies between

the CNCI® certified installation requirements

and the SCSM installation requirements,

along with the proposed mitigation to resolve

such discrepancies.

Minimum of 50% of Personnel

Undertaking the Installation

will be Certified Network

Cable Installer (CNCI

)

Cordless Consultants require that a minimum

of 50% of personnel undertaking the

installation of the SCS will be CNCI® qualified.

This requirement has been put in place to

Certified Network

Cable Installer

help ensure the quality of the SCS installation

expected by Cordless Consultants and The

Client is achieved. The Tenderer shall confirm

in its response whether it is able to achieve

this requirement and provide a statement

committing to meet this requirement. The

Tenderer shall also state in its response any

other relevant qualifications (e.g. CNIT® and

CNID®) held by its personnel proposed to

work on this project. The sub-contractor

must also provide personnel trained to

the required level to provide the SCS

manufacturer’s warranty, if this differs from

the above. As part of its Quality Assurance

process, to ensure the requirements above

are being undertaken, Cordless Consultants

will undertake checks of the credentials of

onsite personnel.

+44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com

Masters Degree in Data Centre

Leadership and Management

3 Years Distance Learning

Execut ive Leadership Educat ion Programs

 Leadership in the Second Machine Age

 Finance for General Managers

 Strategic People Management

 Strategic Leadership in Context

Each Program = 3 Days

Data Centre Programs

Network Infrastructure

Programs

Data Centre

Fundamentals

Network Infrastructure

Fundamentals

1 Day Instructor-led or 8 Hours

Distance Learning Video Narrated

1 Day Instructor-led or 8 Hours

Distance Learning Video Narrated

Qualification Level 7

5 Days Instructor-led 5 Days Instructor-led5 Days Instructor-led

5 Days Instructor-led5 Days Instructor-led5 Days Instructor-led

Cert if ied Data Centre

Energy Professiona

Pearson BTEC

Qualification Level 5

Cert if ied Data Centre

Sustainability Professiona

Pearson BTEC

Qualification Level 5

Cert if ied Data Centre

Project Management

Pearson BTEC

Qualification Level 5

Pearson BTEC

Qualification Level 5

Cert if ied Data Centre

Management Professiona

Pearson BTEC

Qualification Level 5

Cert if ied Data Centre

Audit Professiona

Pearson BTEC

Qualification Level 5

MANAGEMENT

MANAGEMENT MANAGEMENTDESIGN

AWARENESS AWARENESS

LEADERSHIP

CNCI® Copper Cabling (Copper)

Pearson BTEC

Qualification Level 3

CNCI® Fibre Optic Cabling

(Optical Fibre)

Pearson BTEC

Qualification Level 3

Cert if ied Network

Cable Installer

Pearson BTEC

Qualification Level 3

10 Days Instructor-led

INSTALLATION

16 Hours Instructor-led

16 Hours Instructor-led16 Hours Instructor-led

16 Hours Instructor-led

16 Hours Instructor-led 16 Hours Instructor-led

Cert if ied Telecommunications

Project Management

Pearson BTEC

Qualification Level 4

MANAGEMENT

3 Days Instructor-led

5 Days Instructor-led

Cert if ied Network

Infrastructure Technician

Pearson BTEC

Qualification Level 4

SUPERVISOR

Cert if ied Data Centre

Technician Professional

Pearson BTEC

Qualification Level 4

5 Days Instructor-led

TECHNICIAN

Cert if ied Data Centre

Design Professiona

15 Months

*Available in England only

Network Cable Installer

Apprenticeship*

Pearson BTEC

Qualifications Level 3 & 4

INSTALLATION

5 Days Instructor-led

Cert if ied Network Infrastructure

Design Professional

Pearson BTEC

Qualification Level 5

DESIGN

Cert if ied Wireless

Infrastructure Technician

Pearson BTEC

Qualification Level 4

5 Days Instructor-led

TECHNICIAN

Cert if ied Integrated

Infrastructure Technician

Pearson BTEC

Qualification Level 4

TECHNICIAN

5 Days Instructor-led

Cert if ied Outside

Plant Technician

Pearson BTEC

Qualification Level 4

5 Days

TECHNICIAN

5 Days Instructor-led

Industry Career Progression

Each program on CNet Training’s highly acclaimed Global Digital Infrastructure Education Framework has been designed

to address the skills and knowledge requirements of those working in different areas of these vibrant and fast moving

sectors. Whilst the programs flow perfectly from one to another they are of equal value as stand alone programs, plus

you can enter the framework at any level depending on your level of experience.

+44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com +44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com

Resettlement and Enhanced Learning Credits (ELC) Funded Education Programs

ELC will fund up to 80% of the maximum value, based on the individual’s tier (lower/higher).

*Cered Telecommunicaons Project Management (CTPM®) - 20% personal contribuon sll applies and any remaining funds in claim, if on a

high er, will be lost.

What is included Duraon ELCAS Price

Cered Network

Cable Installer (CNCI®)

10-day Classroom program

10-day work placement

£2,994

Cered Integrated

Infrastructure Technician (CIIT®)

5 Day Classroom Program £2,394

Cered Outside Plant

Technician (COPT®)

5 Day Classroom Program £2,394

Cered Wireless Infrastructure

Technician (CWIT®)

5 Day Classroom Program £2,394

Cered Network Infrastructure

Technician (CNIT®)

5-day Classroom Program

or Remote Attendance £2,394

Cered Telecommunicaons

Project Management (CTPM®) *

3-day Classroom Program

or Remote Attendance

£1,554

Cered Network Infrastructure

Design Professional (CNIDP®)

5-day Classroom Program

or Remote Attendance

£4,554

Cered Data Centre Technician

Professional (CDCTP®)

5-day Classroom Program

10-day work placement

£3,300

Cered Data Centre Design

Professional (CDCDP®)

5-day Classroom Program

or Remote Attendance

£5,994

Cered Data Centre Management

Professional (CDCMP®)

5-day Classroom Program

or Remote Attendance

£5,994

Cered Data Centre Audit

Professional (CDCAP®)

5-day Classroom Program

or Remote Attendance

£5,994

Cered Data Centre Energy

Professional (CDCEP®)

5-day Classroom Program

or Remote Attendance

£5,994

Cered Data Centre Sustainability

Professional (CDCSP®)

5-day Classroom Program

or Remote Attendance £5,994

Masters Degree in Data Centre

Leadership and Management

3 Years Distance Learning £18,000

Masters Degree in Data Centre

Leadership and Management

3 Years Distance Learning

+44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com

ELC Funding

Before being eligible to make an ELC claim, individual scheme

members must have completed no less than six years eligible

service (lower tier).

The lower tier (six years service or more) of funding is up to

£1,000 per claim instalment

The higher tier (eight years service) is up to £2,000 per claim

instalment.

Only service accumulated since 1st April 2000, may be counted as

eligible service for the purpose of the ELC Scheme.

Service leavers are entitled to make three ELC claims in total.

They can only make one claim per financial year (1 April - 31

March), however if they have served between 6 and 8 years they

are eligible to aggregate all three claims together.

Work Placement

Work placement is an added value service CNet provides with the

Certified Network Cable Installer (CNCI®) program. Following the

CNCI® program Service Leavers are placed with a cable installation

company for a 10-day work placement. The CNet team arrange the

placement for you so you can gain valuable on-the-job hands-on

experience. Plus, some cable installation companies are currently

recruiting so we will urge you to treat the placement as a two-week

job interview to really demonstrate your skills, ability and enthusiasm

to maximise the chances of being offered employment with the

company.

+44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com +44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com

Job Title Responsibilities Salary

Cabling Engineer Cable installation,

termination and testing of

copper and bre cabling

£25-50k

Site Supervisor/

Lead Engineer

Supervising and

delivering complex

infrastructure projects

within site environments

£35-60k

Project Manager Produce and

implement project plans

and activities, and

motivate teams, to

manage project through to

a successful completion

£40-70k

Data Centre Technician Install, congure, test,

troubleshoot and maintain

hardware components

and server software.

Congure complex

components. Ensure the

data centre facility is

operated and maintained

to the highest possible

standards

£35-55k

Typical Roles and Salaries

+44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com

Operations Package Technical Package

CIIT

COPT

Officer

Warrant Officer

Senior NCO

Junior NCO

Seaman

Private

Airman

Masters Degree in Data Centre Leadership

and Management

Masters Degree in Data Centre Leadership

and Management

Certified Network Infrastructure

Design Professional (CNIDP

)

Certified Data Centre Management

Professional (CDCMP

)

Certified Data Centre Design

Professional (CDCDP

)

Certified Network Cable

lnstaller (CNCI

)

Certified Network Infrastructure

Technician (CNIT

)

Certified Integrated Infrastructure

Technician (CIIT

)

Data Centre Fundamentals

Certified Data Centre Technician

Professional (CDCTP

)

Certified Outside Plant

Technician (COPT

)

Certified Network Cable Installer

(CNCI

)

Certified Network Cable Installer

(CNCI

)

Certified Network Infrastructure

Technician (CNIT

)

Certified Telecommunications

Project Management (CTPM

)

Career Insight

CNet’s highly acclaimed Global Digital Infrastructure Education Framework offers professionals throughout the

industry the opportunity to plan knowledge enhancement in line with actual career progression. Below, is the

Resettlement and Forces Leaver Education Framework that provides insight into the recommended education

programs based on your current experience.

+44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com +44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com

Demonstrate the highest levels of knowledge, skills and competency in

network cable infrastructure.

Program Overview

The Certified Network Cable Installer (CNCI®)

resettlement program is for Service Leavers

wishing to demonstrate the highest levels of

knowledge, skills, expertise and competency in

network cabling infrastructures and offers a real

opportunity to gain employment.

Undertake copper and fibre cabling installation,

termination and testing to the highest quality

whilst complying to industry best practice and

standards to ensure a right first-time approach.

The Certified Network Cable Installer (CNCI®) has

become the industry preferred certification for

network cable installation and is specified as a

requirement on many job profiles and installation

project contracts. In addition, manufacturers,

major installation companies, associations and

consultants endorse the certification knowing that

it provides the right level of technical knowledge,

competence and confidence to the industry.

In recognition of the CNCI® certification, many

manufacturers also award accreditations towards

their product warranties.

The CNCI® resettlement program is perfect for

Service Leavers, combining the ten-day program

with a further ten-day work placement with one

of the major cable installation companies with the

potential for employment.

This comprehensive ten-day program offers the

perfect mix of technical knowledge and practical

activities for both copper and fibre component

installation. Official CNCI® certification proves that

an individual is certified to undertake network

cable infrastructure projects to the highest

calibre whilst working to the current national and

international industry standards and industry

best practice. During the program learners will

be provided a valuable opportunity to access the

latest industry standards.

Having successfully completed this program, and

with the appropriate level of experience, it is highly

recommended that you continue your professional

development by advancing your knowledge and

skills to gain further official certifications and

qualifications by progressing through The Global

Digital Infrastructure Education Framework which

maps education programs to career advancement

throughout the network infrastructure and data

centre sectors.

The CNCI® program is classroom-based and led by

one of CNet’s expert Instructors.

Program Duration

u 5 Day CNCI® Copper Cabling

u 5 Day CNCI® Fibre Optic Cabling

u 10 Day Work Placement

Program Format

50% Theory, 50% Practical

Program Objectives

Service Leavers will gain the knowledge and skills

to confidently install, test and certify a complete

copper and fibre optic cable installation. This forms

part of the entry level requirement into the Global

Digital Infrastructure Education Framework which

enables individuals to progress their knowledge,

education and skills inline with their careers

within these fast moving industries. See

cnet-training.com to view the Global Digital

Infrastructure Education Framework.

Learner Profile

The CNCI® resettlement program is perfect for

Service Leavers wishing to acquire the very latest

skills and knowledge to enable them to complete

both copper and fibre cable installation projects to

the highest standards.

Pre-requisites

No previous experience is required to attend

this program.

Program Requirements

Learners are required to have:

u A laptop or suitable device with unrestricted

wireless internet connectivity and a pre-installed

web browser

u A suitable application for opening and reading

PDFs. Typically, your device's in-built PDF reader

is sufficient

Qualification

u Pearson BTEC Level 3 Award in Certified Network

Cable Installer (Copper)

u Pearson BTEC Level 3 Award in Certified Network

Cable Installer (Optical Fibre)

Certification

u Official Certified Network Cable Installer

(CNCI®) certification

u Use of the CNCI post nominal title

u Use of the CNCI® logo

u Use of the official CNCI® digital badge

u Fluke CCTT™ certification

Certifications are a commitment to lifelong

learning and offer the perfect portal to ensure

knowledge, skills and certification remain current

and up-to-date. Each certification gained requires

re-certifying every three years via an online

learning management system.

Additional Awards

u Eligibility for an ECS (Electrotechnical Certification

Scheme) Network Infrastructure Installer (Level 3)

card (only available in the UK)

u Continual Professional Development (CPDs)

u 10 IEEE Continued Education Units (CEUs)

INSTALLATION

10 Day Program

Certified Network

Cable Installer

Pearson BTEC Level 3 Awards

(Copper & Optical Fibre)

+44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com

CNCI® Benefits for Individuals CNCI® Benefits for Businesses

u Become one of the elite certified network cable installers in the country

u Demonstrate the highest levels of knowledge, skills and expertise in network

infrastructure installation

u Confidently install copper and fibre cable correctly in accordance

with industry best practice and in compliance with national and

international standards

u Plan individual tasks, and the materials required, accurately and

with confidence

u Demonstrate a sound knowledge of personal health and safety risks and

take practical steps to mitigate them

u Become proficient at selecting the correct products to effectively construct

pathways and containment systems to support cable infrastructure

u Install copper and fibre network cable infrastructure projects on time and

within budget, maximising profit potential

u Possess the skills and aptitude to test and certify installed copper and fibre

cable infrastructure in accordance with the correct test criteria

u Competitive edge, certified, qualified and add value to tender responses

u Knowledge that employees have a full and rounded knowledge in network

infrastructure installation, improving competency and productivity

u Reduced time and material wastage as employees are equipped to carry out

tasks in an accurate and timely manner

u Deliver infrastructure installation projects to the highest quality standards

resulting in increased client satisfaction and potential repeat business

u Confidence that health and safety best practice is being employed, mitigating

the risk of potential red card action or loss of time due to injuries

u Reassurance that capacity limits are not exceeded, therefore ensuring value

for money and conformance to client requirements

u Meet contractual requirements reducing sign off and project hand over times

u Ensures that network infrastructure is fully serviceable and meets the

transmission requirements of the network

Certified Network Cable Installer (CNCI®) Topics

CNCI® Copper

Cabling

Introduction to

Structured Cabling

u Cable media types

u Network topologies

u Categories

LAN Hardware

u PCs, switches, routers

Installing Structured

Cabling

u National and

international

standards

u Interpreting drawings

u Risk evaluation

u Working in

containment routes

u Cable installation,

cable termination

u Tool and equipment

selection

Network Overview

u What is a network?

u Characteristics of a

network

u Resource sharing

Signal Theory

u Electrical principals

u DC current principals

u Analogue versus digital

CNCI® Optical

Fibre Cabling

Safely Working with

Fibre/General Safety

u LED, VCSEL, laser

safety

u Fibre preparation

hazards, disposal of

sharps

u Hazardous substances

u OSP safety, pits, gas

detection

u General safety

Network Overview

u History of fibre

u Advantages

u What is a network?

u Benefits of a network

u Topologies

u Why a network?

Hardware

u Cable construction

u LED, VCSEL, laser

sources

u Switches, routers,

media converters

Theory of Light

Transmission

u Optical windows

u Electromagnetic

spectrum

Health & Safety

u Legislation

u Workplace risk

u Electrical safety

u Working at heights

u Working in confined

spaces

Standards

u Why standards?

u Standard bodies, BSI,

ISO, CENELEC, TIA/EIA

u Relationships between

standards

u Categories and classes

Fire Safety

u Why fire stop?

u Types of fire stopping

u Three pillars of fire

stopping

u Construction Product

Regulation (CPR)

Documentation &

Labelling

u Floor plans

u Naming conventions

u Symbols

u Records

Testing &

Commissioning

u Continuity testing

u Certification/

acceptance testing

u Transmission

u Media choice

Cable

u Construction

u Choice of cable

u Installation practices

u Patch cords

Enclosures

u ODF

u 19” splice tray

u Slack fibre

management,

protection, patch field

Standards

u Standards bodies BSI,

ISO, CENELEC, TIA/EIA

u Classifications

u Application distances

Connectors

u Connector types

u Functionality

u Density (SFF)

Outside Plant (OSP)

u Fibre backbone to the

LAN

u Hardware

u Media choice

Fibre Splicing

u Safety

u Fusion splicer set up

and operation

u Single-mode programs

u Multi-mode programs

u Splicing in patch

panels

Fibre Termination

u Safety

u Pigtail manufacture

u Techniques, cold cure,

mechanical splice,

fusion splice

u End-face inspection

techniques

Fluke CCTT™ (Fibre)

u Tier 1 fibre

certification

(CertiFibre® Pro)

u Tier 2 fibre

certification

(OptiFibre® Pro)

u Encircled Flux (EF)

u End-face inspection

u Set a reference

u OTDR event types

u OptiFibre® Pro link

testing

u Level IV testing

u Saving of results to

database

u O & M manuals

Practical

u Patch cord

manufacture

u Cable installation

u Termination

techniques UTP/STP

u Patch panel/outlet

termination, Cat 5e/

Cat6

Fluke CCTT™ (Copper)

u Copper certification

(DSX)

u Set up DSX

u Test using DSX

u Troubleshoot

u Test standards/limits

u DSX diagnostics

u HDTDX and HDTDR

“The CNCI® is a must have program for installers. It gives in-depth

details on cable installation, proper handling and testing.”

CNCI® Learner Comment

There are a number of

individual praccal acvies

and assignments leading to a

group installaon project.

+44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com +44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com

Program Overview

The five-day Certified Network Infrastructure

Technician (CNIT®) program develops the knowledge

and skills required to perform the multifaceted

role of delivering complex projects to the site.

Learners will greatly enhance their supervisory and

management skills through a series of complex case

studies, mastering the knowledge and understanding

required to interpret complex design documentation,

the need to establish effective relationships and

communications with principle stakeholders, and

managing the end-to-end project implementation

cycle. Learners will develop an aptitude for logistics

and resource management, including team health

and safety, and dealing with the risks and issues

that can impact project delivery. A certified CNIT®

will be undaunted when dealing with escalations

and problem resolution within a strategic network

infrastructure project. The impact to the project

delivery of current and emerging networking

technologies will also be explored, including wireless

access, security systems and VOIP.

Learners will gain an in-depth knowledge of

technical parameters for cable testing and will

demonstrate confidence when dealing with

escalations from installers undertaking cable

testing. Experience will also be gained in the

management of test records using cloud-based

applications, from cable testing through to the

delivery of warranty certificates to the customer.

On successful completion, learners can demonstrate

the highest levels of knowledge, competency and

confidence in supervising the delivery of complex

infrastructure projects, demonstrating efficiencies

in both time and cost, coupled with a focus on

quality and accuracy, to achieve project closure on

time and within budget.

A certified CNIT® also considers the requirements

for compliance, having a full understanding of

national and international regulations, codes and

standards. During the program learners will be

provided a valuable opportunity to access the latest

industry standards.

The CNIT® program is led by one of CNet’s expert

Instructors and is available via remote attendance

or classroom-based.

Program Duration

5 days.

Program Format

50% Theory, 50% Case Study.

Program Objectives

Learners will gain the supervisory and management

skills, knowledge and competency to confidently

deliver complex infrastructure projects within

site environments.

Learner Profile

This program is designed for those wishing to

extend their knowledge, skills, qualifications and

certifications into a wider and more complex

project environment with emphasis on enhancing

supervisory, leadership and management skills.

Pre-requisites

A minimum of two years installation experience

within the network infrastructure sector is required.

Successful completion of the Certified Network Cable

Installer (CNCI®) program would be advantageous.

If you would like to discuss your experience or

suitability for this program, please contact us.

Program Requirements

Learners are required to have:

u A webcam and microphone enabled laptop with

unrestricted wireless internet connectivity and a

pre-installed web browser

u A suitable application for reading/annotating PDFs

and a suitable application for editing standard

office documents such as Microsoft Word,

PowerPoint, and Excel

Qualification

u Internationally and industry recognised Pearson

BTEC Level 4 Award in Certified Network

Infrastructure Technician

Certification

u Certified Network Infrastructure Technician

(CNIT®) certification

u Use of the CNIT post nominal title

u Use of the official CNIT® digital badge

u Use of the CNIT® logo

Certifications are a commitment to lifelong

learning and offer the perfect portal to ensure

knowledge, skills and certification remain current

and up-to-date. Each certification gained requires

re-certifying every three years via an online

learning management system.

Additional Awards

u Eligibility for an ECS (Electrotechnical Certification

Scheme) Network Infrastructure Supervisor card

(only available in the UK)

u Continuing Professional Development (CPDs)

u 5 IEEE Continual Education Units (CEUs)

Take your existing network infrastructure skills to new levels allowing you

to successfully control and deliver major infrastructure projects.

SUPERVISOR

5 Day Program

Certified Network

Infrastructure Technician

Pearson BTEC Level 4

Award

+44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com

Certified Network Infrastructure Technician (CNIT

) Topics

Role of the CNIT®

u Within:

u The core layer

u The distribution layer

u The access layer

Fundamentals of Network Architecture

u Networking protocols

u Ethernet

u Network architecture

u Active network devices

u 3 layer network topology

u Bandwidth demand

u Intelligent building infrastructure

u Internet of Things (IoT)

u Wireless network standards

u 802.11 variations

u IEEE standards

u Frequency bands

u Channel overlap

u Power Over Ethernet (PoE)

Compliance

u National/international standards

u Legislative requirements

u Good practice

u BS EN 50173 series

u BS EN 50174 series

u Other supporting BS EN standards

u Construction products regulations

u The approach to implementing standards

Design Documentation

u Active network design drawings

u Inside plant drawings

u Outside plant drawings

u Network equipment room design

u Bill of materials

u Patch lists

u Rack face layout

Health and Safety

u General requirements

u CDM requirements

u Permits and cards

u Legal requirements

u Risk

u Identification

u Evaluation

u Mitigation

u Risk assessments and method statements

u Tool box talks

Network Implementation Management

u Outside plant

u Manholes and building entry points

u OSP cable run-out list

u Material call off

u Task planning

u Inside plant

u Pathways and containment systems

u Material call off

u Task planning

u Quality Assurance

Fire Safety

u Regulations

u Compartmentation

u Fire stop rated materials

u Construction Product Regulations (CPR)

Test Procedures and Escalations

u Certification versus qualification

u Warranty requirements

u Testing principles

u Test standards

u Copper cabling

u Custom setup

u Channel testing

u Requirements for PoE

u Dealing with test failure escalations

u Optical fibres

u Loss budgeting

u Passive optical networks

u Dealing with test failure escalation

u Certification

OEM Software Project Structure

u Complex project structure

u Project creation

u Importing test results

u Cloud access

u Re-certification

Change Control

u MACs

u Evaluating impacts on:

u Cost

u Time

u Material

Project Closure

u Red-line drawings

u Certification

u Site closure

CNIT

Benefits for Individuals CNIT

Benefits for Businesses

u Utilise new multi-disciplined supervisory knowledge to manage

people and tasks confidently and competently

u Acquire new and improve existing technical skills, widening your

scope of capability with up-to-date technology

u Gain greater understanding of project complexity enabling more

effective delivery management

u Increased focus on service excellence resulting in a

‘right first time’ approach

u Raise awareness of stakeholders enabling more effective

communications

u Improve ability to effectively manage teams, resulting in better

team morale and performance

u Gain an industry recognised qualification and official certification

u Added supervisory skills provides the ability to realise cost efficiencies

through effective planning and manpower utilisation

u Improve confidence in project progression through accurate reporting

u Increase customer satisfaction leading to quicker project closure and

final payment

u Greater opportunities for repeat business due to improved quality of

service

u Implement a more structured delivery methodology through

standardised task planning and strategies

u Investment in team development improves morale and job satisfaction

leading to greater staff loyalty

“Lots to learn and put into motion. The CNIT

program gave me a greater

insight into what I am doing and things I should be doing in my day-to-

day. The Instructor was extremely knowledgeable with plenty to share.”

CNIT

Learner Comment

+44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com +44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com

Program Overview

The Certified Integrated Infrastructure Technician

(CIIT®) program develops the knowledge and practical

skills required to deliver network infrastructure

projects, including the installation and commissioning

of intelligent network devices. This comprehensive

five-day program is perfect for those with at least

two years of verifiable experience within the network

infrastructure sector, or relevant qualifications and

certifications in a wider project environment.

A certified CIIT® also considers the requirements for

compliance, having a full understanding of national

and international regulations, codes and standards.

During the program, learners will be provided a valuable

opportunity to access the latest industry standards.

Learners will explore the effect of bandwidth demand

on the network, based on the operating parameters of

a range of intelligent devices. In addition, the effects of

power demand by Power over Ethernet (PoE) devices on

the cable infrastructure will also be addressed.

Practical hands-on sessions are incorporated

throughout this program, focusing on PoE network

equipment architecture. Learners will also site and

mount equipment to optimise coverage and direction,

and will commission and configure devices into service.

Such devices include wireless access points, AV systems,

CCTV cameras and security control systems (both swipe

access and biometric).

The CIIT® program is classroom-based and led by one of

CNet’s expert Instructors.

Program Duration

5 days.

Program Format

30% Theory, 20% Case Study, 50% Practical.

Program Objectives

Learners will gain the knowledge, competency and

confidence to install and commission smart building

technology devices. On successful completion,

learners will be able to demonstrate the highest

levels of technical skills and capability when installing

wireless access devices, VoIP telephony, CCTV

cameras, door access controls and biometric

security systems.

Learner Profile

This program is designed for those wishing to extend

their technical knowledge and further develop

practical skill sets, with the aim of achieving a broader

technical level capability, supported by professional

qualification and certification.

Pre-requisites

A minimum of two years installation experience

within the network infrastructure sector is required.

Successful completion of the Certified Network Cable

Installer (CNCI®) program would be advantageous. If

you would like to discuss your experience or suitability

for this program please contact us.

Program Requirements

Learners are required to have:

u A webcam and microphone enabled laptop with

unrestricted wireless internet connectivity and a

pre-installed web browser

u A suitable application for reading/annotating PDFs

and a suitable application for editing standard

office documents such as Microsoft Word,

PowerPoint, and Excel

Qualification

u Internationally and industry recognised Pearson

BTEC Level 4 Professional Award in Certified

Integrated Infrastructure Technician

Certification

u Official Certified Integrated Infrastructure

Technician (CIIT®) certification

u Use of the CIIT post nominal title

u Use of the official CIIT® digital badge

u Use of the CIIT® logo

Certifications are a commitment to lifelong learning

and offer the perfect portal to ensure knowledge, skills

and certification remain current and up-to-date. Each

certification gained requires re-certifying every three

years via an online learning management system.

Additional Awards

u Continual Professional Development (CPDs)

u 5 IEEE Continual Education Units (CEUs)

Develop a ʻsmart handsʼ approach to infrastructure delivery and gain

comprehensive knowledge of a range of intelligent devices that support

smart building technical architecture.

Ask Us About

Apprenticeships

Includes CNCI® plus CIIT® certification. To find out

more, visit cnet-training.com/nciapprenticeship

The First Government Funded Apprenticeship

for Network Cable Installation Across England.

TECHNICIAN

5 Day Program

Certified Integrated

Infrastructure Technician

Pearson BTEC Level 4

Professional Award

+44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com

Certified Integrated Infrastructure

Technician (CIIT®) Topics

Role of the CIIT®

u Understand ‘intelligent buildings and technologies’

u Select and prepare equipment for installation

u Install terminal equipment

u Commission terminal equipment

u Troubleshoot installations

Data-communications

u Binary coding

u Internet protocol

u IP addressing

Standards and Compliance

u BSEN 50173-6

u Legislation and regulation

u Compliance

u Warranties

Power over Ethernet (PoE)

u Concept

u PoE standards and power ratings

u Power considerations and media selection

u PoE injection devices

u Network segregation

Virtual Local Area Networks

u VLAN structure

u Planning the VLAN

u Switch configuration

u Network security

Integrated Network Architecture

u PoE capable technology

u Bandwidth demand

u Planning

u Media considerations

Network Commissioning and Troubleshooting

u BSEN 50174 quality standards

u Network warranty

u Commissioning PoE channels

Practical Installation Tasks

u Prepare, install and commission

u Access control devices

u CCTV camera systems

u Wireless access points

u Audio visual systems

u PoE network switches

u Configure devices

u Troubleshoot network failures

CIIT® Benefits for Individuals CIIT® Benefits for Businesses

u Develop an increased technical knowledge and ability

u Enhance technical capability to deliver multidisciplined projects

u Greater potential for variety and increase job satisfaction

u Gain an industry recognised qualification and official certification

u Enhance your delivery portfolio, leading to greater opportunities when

project tendering

u Take control of normally external dependencies

u Realise cost savings through greater efficiencies

u Investment in team development improves morale and job satisfaction

leading to greater staff loyalty

Access

Control

Conferencing

CCTV

Wireless

Access

Heating

Audio

Visual

SMART

“I can’t say enough how

great I found the program.

Really happy with the content

and materials and I can

take this forward into my

day-to-day work.”

CIIT® Learner Comment

There is a nal case study which challenges learners to plan and

prepare their praccal installaon tasks.

+44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com +44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com

Program Overview

Big data is getting bigger. The development of

smart technology devices and the concepts

of the Internet of Things (IoT), smart homes,

smart buildings and smart cities are driving a

significant demand for wider network accessibility.

Improvements in wireless technology and the

increased deployment of wireless access points,

along with the rollout of small-cell technology

(5G) aims to meet the growing demand for

access. Underpinning all of this, as well as the UK

government strategy for a ‘full fibre broadband’

access, is the need for a significant growth in the

national fibre optic network structure.

The five-day Certified Outside Plant Technician

(COPT®) program is a comprehensive program

perfect for those with 2-3 years’ experience within

network infrastructure who wish to extend their

knowledge, practical hands-on skills, qualifications

and certifications into deployment of fibre optic

connectivity in the external environment.

Learners can take their existing network

cabling knowledge and skills to the next level

by gaining a valuable insight into external fibre

network distribution strategies, infrastructure

components and installation methods. Passive

Optical Networking (PON) features heavily as the

primary delivery technology for fibre broadband

to the home. Methods used for distribution

will also feature, exploring the benefits and

rationale behind the choice to distribute services

underground or overhead.

Focused practical hands-on sessions are

incorporated throughout this program, including

the implementation of in-line splicing, high fibre-

count distribution, Multi Dwelling Unit (MDU)

cabinet installation and customer connection

drops. Blown fibre practices also feature.

The duration of this program is five days; the

content is comprehensive and detailed enabling

network infrastructure professionals to add real

value to their skills by including these complex

areas in their product/service portfolio. A COPT®

will be undaunted when dealing with complex

external fibre networks, able to rationalise the

network structure and understand the functions of

installed components.

A certified COPT® also considers the requirements

for compliance, having a full understanding of

national and international regulations, codes and

standards. During the program learners will be

provided a valuable opportunity to access the

latest industry standards.

The COPT® program is classroom-based and led by

one of CNet’s expert Instructors.

Program Duration

5 days.

Program Format

50% Theory, 50% Practical.

Program Objectives

Learners will gain the knowledge and practical

skills to confidently install, test and certify fibre

optic installations in the external environment.

Learner Profile

This program is designed for individuals

experienced within the network cabling

installation environment who wish to extend their

hands-on practical skills, knowledge, qualifications

and certifications in relation to fibre optic

technology and infrastructure in the external

environment.

Pre-requisites

A minimum of two years experience within

the network infrastructure sector is required.

Successful completion of the Certified Network

Cable Installer (CNCI®) program would be

advantageous. If you would like to discuss your

experience or suitability for this program, please

Program Requirements

Learners are required to have:

u A webcam and microphone enabled laptop with

unrestricted wireless internet connectivity and a

pre-installed web browser

u A suitable application for reading/annotating

PDFs and a suitable application for editing

standard office documents such as Microsoft

Word, PowerPoint, and Excel

Learn how to construct high capacity, high quality external fibre optic

networks to meet the demand of smart technologies of the future,

and the importance of Fibre To The Everything (FTTx).

TECHNICIAN

5 Day Program

Certified Outside

Plant Technician

Pearson BTEC Level 4

Professional Award

+44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com

COPT

Benefits for Individuals COPT

Benefits for Businesses

u Develop broader fibre knowledge and skills to gain greater

opportunities in the industry

u Undertake work with much higher fibre counts using different

termination techniques, building confidence with experience

u Increase technical knowledge and understanding of fibre

network complexity

u Develop a broader installation capability, increasing business opportunities

u Reassurance that you are developing a capable and reliable workforce,

encouraging independence and reducing cost of failure

u Confidence that with greater network knowledge, your technicians can

be more engaging with your customers, able to establish good working

relationships and promote future growth

Certified Outside Plant Technician (COPT

) Topics

Role of the COPT®

u Planning external plant

u Construction of

external pathways

u Working in the OSP

environment

Regulations, Standards,

Codes and

Industry Best Practices

u Applicable BSEN

Standards

u New Roads and

Streetworks Act 1991

u Working in confined

spaces

u Working at height

Fundamentals of

Outside Plant Pathways

Underground

u Route planning

“The COPT

program gave me a deeper understanding into the theory

behind fibre connectivity, along with giving me the opportunity to

take part in practicals where I could put the theory into practice.”

COPT

Learner Comment

u Pit and chamber

construction

u Ducts and sub-ducts

u Building entry

methods

u Blown fibre tubing

u Pathway security

u Installation methods

Fundamentals of

Outside Plant Pathways

Overhead

u Route planning

u Telegraph poles

and other support

structures

u Route stability

u Environmental

clearances

u Wayleaves and pole

sharing

c1c8dc

Network

operator

FTTC

FTTN

FTTB

FTTH

Qualification

u Internationally and industry recognised Pearson

BTEC Level 4 Professional Award in Certified

Outside Plant Technician

Certification

u Official Certified Outside Plant Technician

(COPT®) certification

u Use of the COPT post nominal title

u Use of the official COPT® digital badge

u Use of the COPT® logo

Certifications are a commitment to lifelong

learning and offer the perfect portal to ensure

knowledge, skills and certification remain current

and up-to-date. Each certification gained requires

re-certifying every three years via an online

learning management system.

Additional Awards

u Continuing Professional Development (CPDs)

u 5 IEEE Continual Education Units (CEUs)

u Pole route

construction

u Installation practices

Passive Optical

Networks

u Types; GPON, EPON,

GEPON

u Wavelengths and

bandwidth

u PON architecture

u PON components

u PON distribution

methods

Testing External Fibre

Optic Networks

u Tier 1 and Tier 2

testing requirements

in the OSP

environment

u Effects of passive

splitters

u PON test methodology

u HD/TDR test

functionality

Fibre To The Everything

(FTTx)

u Fibre to the node

u Fibre to the curb

u Fibre to the building

u Fibre to the antenna

u Fibre to the home

+44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com +44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com

Program Overview

The five-day Certified Network Infrastructure

Design Professional (CNIDP®) is a full and

comprehensive program that equips network

infrastructure professionals with the knowledge,

skills and confidence to deliver complex

infrastructure design projects from inception

through to customer handover.

The importance of collaborative working with

key stakeholders is also emphasised to ensure

that the optimal internal and external network

infrastructure solutions are delivered, offering

flexibility and resilience across a wide range of

services, ensuring that network performance is

maximised to meet the customer’s specified Key

Performance Indicators (KPIs).

The program explores the complex issues

involved when designing whilst planning for

both Inside Plant (ISP) and Outside Plant (OSP)

network infrastructures, examining the role of the

designer and the multitude of disciplines required

to deliver a multifaceted design to meet the

customer requirements. Learners will benefit from

understanding the design lifecycle (from concept

to design completion), including the analysis of

the customer needs, the site survey process and

detailed structure of a final design document.

It also significantly elevates the knowledge and

skills of the learner within the project delivery

lifecycle. The program explores the complex issues

involved in completing a response to a Request for

Quotation (RFQ) or Invitation to Tender (ITT).

Learners will benefit from gaining an

understanding of all aspects of the tendering

process from RFQ/ITT through to tender award,

and will understand the importance of the bid

evaluation process and appreciate the need for

thorough, detailed and accurate submittals to the

client’s project team.

Elements such as calculating accurate project

delivery costs, and creating a comprehensive

implementation plan and handover criteria, will

be examined in detail and provide a thorough

overview of all elements involved in producing a

successful tender response document.

A certified CNIDP® also considers the requirements

for compliance, having a full understanding of

national and international regulations, codes and

standards. During the program learners will be

provided a valuable opportunity to access the

latest industry standards.

The CNIDP® program is led by one of CNet’s expert

Instructors and is available via remote attendance

or classroom-based.

Program Duration

5 days requiring pre-class study of approximately

30 hours.

Program Format

40% Theory, 60% Practical.

Program Objectives

Successful learners will gain in-depth knowledge

and supporting skills to confidently deliver detailed

design documentation and the process of evolving

a customer Statement of Requirement (SOR)

into an accurate and successful tender response

document. Learners gain an understanding of the

importance of national and international standards

and can confidently apply them to design projects.

Learners will also know how the tender document

is processed and the assessment criteria involved.

Learner Profile

This program is designed for telecommunications

and data communications engineers within

the network cabling design and installation

environment, and those wishing to extend their

skills, knowledge, qualifications and certifications

in relation to the planning and design of cable

systems within different environments. Learners

will have sound knowledge of copper and fibre

optic cabling infrastructure and awareness of

networks, inside plant and outside plant. They

will also have an understanding of how relevant

standards are applied to design.

Pre-requisites

A minimum of five years experience of working in

the network infrastructure sector is required with

at least two years project delivery experience,

preferably in an installation management or

infrastructure design role. In addition, knowledge

of applicable industry standards would be

advantageous. If you would like to discuss your

experience or suitability for this program, please

Learn how to complete a detailed campus network design project and

deliver this to the market via an effective tender response.

DESIGN

5 Day Program

Certified Network Infrastructure

Design Professional

Pearson BTEC Level 5

Professional Award

+44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com

Certified Network Infrastructure Design

Professional (CNIDP

) Topics

Design Principles

u Assess requirements

u Information gathering

u CDMQ

u Constraints

u Capacity planning

Standards

u Standards

organisations

u Cabling standards

u Installation standards

u Electrical standards

u Network and

application standards

u Building Information

Modelling (BIM)

Spaces & Working Areas

u Building Entrance

Facility (BEF)

u Main Equipment

Room (MER)

u Building Distributor

(BD)

u Floor Distributor (FD)

u Horizontal/work area

distribution

Site Survey

u Site survey process

u Greenfield and

brownfield impacts

u Formulation of site

survey report

Cabling Sub-systems

(ISP & OSP)

u OSP cabling

u Backbone cabling

u Horizontal cabling

u Network cabling

CNIDP

Benefits for Individuals CNIDP

Benefits for Businesses

u Make effective design decisions based on detailed client

requirements that demonstrates compliance with national

and international standards

u Deliver detailed drawings that accurately depict network

infrastructure components

u Generate a precise bill of materials detailing all infrastructure material

requirements by type and quantity, including complex cost calculations

u Specify the requirements for project documentation in support of

progression and closure

u A right-first-time approach that is technically accurate in all aspects

u Confidence that design decisions are clearly represented enabling the

prospective client to assess technical compliance with the statement

of requirements

u Costs are clearly and accurately communicated to the prospective

client mitigating the risk of variations and change requests

during implementation

u Reassurance that project design documents clearly outline the

implementation and closure processes, ensuring a smooth transition

from installation to operations, and enabling timely completion and

handover to the customer

Network Architecture

u Ethernet

u VoIP

u CCTV

u Wireless

u Access control

u Environmental

management

u Fire alarms

Pathways and

Containment

u Cable distribution

systems

u Raised access floor

u Confined spaces

u OSP cable duct

systems

Fire Stopping

u Types and

specifications

u Mechanical and non-

mechanical

u Regulations and

testing

Bonding and Earthing

u Regulations

u Protective Earth (PE)

u Equipotential bonding

u Electrical and UPS

Test and Commission

Specification

u Commissioning

process

u Certification test

methods

u Testing standards

Understand the

Design Process

u Roles of the design

team

u Design stages

u Contracts

u Tools and traits for

success

Customer Requirements

Assessment

u Conducting customer

interviews

u Identifying key

stakeholders

u Needs analysis

u Scope, plan and

schedule

ITT/RFQ Development

u RFP/RFQ objectives

and structure

u Formulation of RFP/

RFQ

u Scope review

u Bid submission

u Change management

Bid Evaluations &

Contract Negotiations

u Bid evaluation

techniques

u Shortlist interviews

u Contract negotiations

u Contract award

Project Execution

u Project delivery cycle

u Contractual and

professional

obligations

u Project scope and

schedule

u Quality assurance/

change management

u Installation and test

sequences

u Communication plan

u Manage stakeholder

expectations

Administration,

Documentation

& Plans

u Identification systems

u Test results and

reports

u As-built

documentation

u Handover process

u Warranty compliance

Commissioning

and Closure

u Commission and test

sequence

u Test results and

documentation

u Snag/punch list

process

u Customer handover

u Customer training

u Project closure

process

Program Requirements

Learners are required to undertake pre-class study,

which is fully supported by an experienced and

dedicated online support team.

Learners are required to have:

u A webcam and microphone enabled laptop with

unrestricted wireless internet connectivity and a

pre-installed web browser

u A suitable application for reading/annotating

PDFs and a suitable application for editing

standard office documents such as Microsoft

Word, PowerPoint, and Excel

Qualification

u Internationally and industry recognised Pearson

BTEC Level 5 Professional Award Certified

Network Infrastructure Design Professional

Certification

u Official Certified Network Infrastructure Design

Professional (CNIDP®) certification

u Use of the CNIDP post nominal title

u Use of the official CNIDP® digital badge

u Use of the CNIDP® logo

Certifications are a commitment to lifelong

learning and offer the perfect portal to ensure

knowledge, skills and certification remain current

and up-to-date. Each certification gained requires

re-certifying every three years via an online

learning management system.

Additional Awards

u Eligibility for an ECS (Electrotechnical

Certification Scheme) Network Infrastructure

Designer card (only available in the UK)

u Continuing Professional Development (CPDs)

u 8 IEEE Continual Education Units (CEUs)

“I’m very impressed with the CNIDP

program. Since attending, I have

won two tender bids where I have used the methodology I was taught.”

CNIDP

Learner Comment

Throughout this program

learners will work on an

individual campus based

case study.

+44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com +44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com

Program Overview

Successful projects depend on highly trained and

multi-skilled project managers equipped with the

ability to communicate, plan and execute strategic

project decisions and manage situations that have the

potential to adversely impact progress. A successful

project manager can develop and maintain a

structured approach to delivering project processes

effectively and with repeatability and scalability.

The Certified Telecommunications Project

Management (CTPM®) program equips learners with

the skills and confidence to develop an end-to-end

project implementation plan based on a multifaceted

campus telecommunications project.

CTPM® is based on the global standards for project

management and adds technical input from programs

within The Global Digital Infrastructure Education

Framework. This combination delivers a unique project

management education program designed specifically

for the fast-paced world of telecommunications design

and implementation.

Learners complete eight assignments that are assessed

individually and combine to create the project

management plan portfolio:

u Project principles - what defines your project?

u Project integration management - combining

all aspects of your project to produce

outstanding results

u Project scope management - clearly defining exactly

what we are delivering and, more importantly, what

we are not delivering?

u Project quality management - delivering the precise

quality product your customer will demand

u Project risk management - identifying and

controlling what can possibly go wrong

u Project human resource management - developing

the team; getting the right people, working together

towards a common goal for greatest effect

u Project time management - structuring, calculating

and tracking your project tasks to maximise

efficiency to deliver on time, every time

u Project cost management - Using advanced tools to

ensure that you come in on budget

Program Duration

3 days.

Program Format

40% Theory, 60% Case Study.

Program Objectives

Learners will be taken on a journey through the end-to-

end project management cycle, taking the opportunity

to explore and appreciate the worth of repeatable

project processes and gaining valuable experience in

the application of project management tools. Learners

are given the opportunity to apply this knowledge and

understanding to take a complex telecommunications

project to the next level, preparing and delivering the

project management plan.

Learner Profile

This program is perfect for individuals looking

to improve the overall performance of

telecommunications and data centre projects.

It is suitable for those with some experience of

telecommunications planning and data

centre projects.

Pre-requisites

Experience in telecommunications projects within a

data centre or enterprise network environment would

be an advantage.

Program Requirements

Learners are required to have:

u A webcam and microphone enabled laptop with

unrestricted wireless internet connectivity and a

pre-installed web browser

u A suitable application for reading/annotating PDFs

and a suitable application for editing standard office

documents such as Microsoft Word, PowerPoint,

and Excel

Qualification

u Internationally and industry recognised Pearson

BTEC Level 4 Professional Award Certified

Telecommunications Project Management

Certification

u Official Certified Telecommunications Project

Management (CTPM®) certification

u Use of the CTPM post nominal title

u Use of the official CTPM®digital badge

u Use of the CTPM® logo

Certifications are a commitment to lifelong learning

and offer the perfect portal to ensure knowledge, skills

and certification remain current and up-to-date. Each

certification gained requires re-certifying every three

years via an online learning management system.

Additional Awards

u Eligibility for an ECS (Electrotechnical Certification

Scheme) Network Infrastructure Manager card (only

available in the UK)

u Continuing Professional Development (CPDs)

u 3 IEEE Continual Education Units (CEUs)

Develop the knowledge and skills to define, initiate, deliver and close a

complex telecommunications project, in time, on budget, and to the highest

quality specifications.

MANAGEMENT

Certified Telecommunications

Project Management

Pearson BTEC Level 4

Professional Award

3 Day Program

+44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com

Certified Telecommunications Project

Management (CTPM

) Topics

Project Management

u What is a project?

u Defining project constraints

u Roles of a project manager

u Overview of project documentation

Integration Management

u Combining project areas

u Producing the project plan

u Planning the execution

u Mastering change control

Scope Management

u Defining the scope

u Producing the scope of works

u Verification of scope

u Preventing scope creep with effective

change control

Quality Management

u Quality concepts

u Quality definition

u Quality control

u Quality planning

u Quality assurance

Risk Management

u Defining risk

u Risk identification

u Quantifying risk

u Developing risk responses

u Devising risk response controls

CTPM

Benefits for Individuals CTPM

Benefits for Businesses

u Gain portable knowledge, skills, techniques and tools in order

to be more successful in managing projects and demonstrate to

your employer that you have the desire and commitment to learn

and improve

u Enhance your career development prospects by achieving a recognised

project management qualification

u Evidence your skills with an independent measure of project

management knowledge and competence

u Develops a comprehensive understanding of project goals, objectives and

benefits before committing significant resources to ensure that only

projects which are expected to provide a Return On Investment (ROI) or

financial margin are committed to

u Ensure that projects proceed effectively through all essential phases,

from concept through to completion

u Provide a rigorous approach to defining a realistic timescale and budget

for completion of the project

Human Resource Management

u Organisational planning

u Leading teams

u The psychology of teams

u Team development

u Motivating teams

Time Management

u Defining the tasks

u Task estimation

u Scheduling tasks

u Resource allocation

Cost Management

u Resource planning

u Cost estimating

u Cost budgeting

u Cost control

u Use of budgeting tools

Communications Management

u Developing communication strategies

u Conflict resolution

u Stakeholder analysis

u Communications planning

u Effective information distribution

Time

Cost

Quality

Risk

Resources

Sustainability

Scope

Based

Strategy

“This is a well-rounded program,

ideal for both people moving into

project management and project

managers wishing to hone their skills.

I would recommend it to the entire

sector to increase their skill set.”

CTPM

Learner Comment

The CTPM® program examines in depth the

principles above, exploring the use of project

management tools as it progresses:

+44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com +44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com

Program Overview

Ensuring zero downtime within the mission critical

data centre environment involves employing

highly competent and confident technicians who

consistently demonstrate unrivalled technical

knowledge and skills. High quality technicians

are increasingly seen as a vital component to the

smooth running of any data centre operation.

The five-day Certified Data Centre Technician

Professional (CDCTP®) program is for individuals

working within mission critical data centre

facilities. It explores the wide range of subjects

relevant to the data centre technician including a

detailed breakdown of the data centre operating

environments and the four key constraints to

its operational effectiveness (power, cooling, IT

and space), the necessary operational policies,

procedures and compliance based on legislation,

standards (national and international) and codes

of conduct. During the program, learners will be

provided a valuable opportunity to access the

latest industry standards.

Certified technicians can foresee potential causes

of failure honing an in-depth understanding

of facility components and their operating

parameters. In addition, technicians can identify,

analyse, and remedy problems as they occur,

quickly, decisively and accurately, avoiding

potential high cost repairs and the risks associated

with loss of service.

The CDCTP® program is led by one of CNet’s expert

Instructors and is available via remote attendance

or classroom-based.

Program Duration

5 days.

Program Format

70% Theory, 30% Practical.

Program Objectives

CDCTP® certified individuals possess the knowledge,

expertise and skills that are considered essential in

ensuring that a data centre facility is operated and

maintained to the highest possible standards.

Learner Profile

This program has been specifically designed for

individuals wishing to acquire skills of the highest

calibre in order to carry out their technical data

centre duties. CDCTP® certification is beneficial

to personnel who contribute to the day-to-day

smooth operation of the mission critical facility.

Pre-requisites

Experience of working within a data centre

environment is essential. If you would like to

discuss your experience or suitability for this

program, please contact us.

Program Requirements

Learners are required to have:

u A webcam and microphone enabled laptop with

unrestricted wireless internet connectivity and a

pre-installed web browser

u A suitable application for reading/annotating

PDFs and a suitable application for editing

standard office documents such as Microsoft

Word, PowerPoint, and Excel

Excel in a highly skilled and efficient technical team charged with

optimising the operational capability and productivity of the data

centre to meet the evolving demands of the business.

Qualification

u Internationally and industry recognised Pearson

BTEC Level 4 Professional Award in Certified

Data Centre Technician Professional

Certification

u Official Certified Data Centre Technician

Professional (CDCTP®) certification

u Use of the CDCTP post nominal title

u Use of the official CDCTP® digital badge

u Use of the CDCTP® logo

Certifications are a commitment to lifelong

learning and offer the perfect portal to ensure

knowledge, skills and certification remain current

and up-to-date. Each certification gained requires

re-certifying every three years via an online

learning management system.

Additional Awards

u Continuing Professional Development (CPDs)

u 5 IEEE Continual Education Units (CEUs)

TECHNICIAN

5 Day Program

Certified Data Centre

Technician Professional

Pearson BTEC Level 4

Professional Award

+44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com

Certified Data Centre Technician

Professional (CDCTP

) Topics

Data Centre Fundamentals

u What is a data centre?

u Understanding the basic design requirements

u Availability and resilience measures and practices

Compliance

u Codes and regulations

u National and international standards

u Industry guidelines and best practices

u Certification and accreditations

The Physical Infrastructure

The four key environments (power, cooling,

IT and space)

Power

u Power infrastructure (data centre

electrical distribution)

Cooling

u Cooling infrastructure and airflow

management

u Overview of different cooling system technologies

IT Connectivity

u Active network

u Equipment configuration

u Servers, software and services

u Storage infrastructure

u Data centre networks

u Distribution options

u Physical network

u IT cabinets and frames

u Cable containment

u Data centre topologies

u Structured wiring

u Fibre optical cabling

Space

u Relationship between white and grey space

environments

u Physical security and access control

Working in the Data Centre

Safety Consideration

u Risk assessment and method statements

u Environmental health and safety

u Personal protective equipment

u Life safety systems (fire detection

and suppression)

Task Preparation

u Understanding the operation structure

u Operational processes and procedures

u Moves, Adds and Changes (MACs)

u Decommissioning

u Operational measuring and monitoring

Asset Management

u Management tools, administration

u Change management

Data Centre Maintenance

u The need for maintenance

u Maintenance strategies

u Preventative maintenance

u Predictive maintenance

u Reliability centred maintenance

u Condition-based maintenance

u Power maintenance

u Cooling maintenance

u IT connectivity maintenance

Data Centre Power Infrastructure

u Electrical safety

u Power infrastructure systems (distribution path

and components)

u Back-up power infrastructures

u Earthing and bonding

u Measuring, monitoring and routine checks

u Benchmarking and data centre metrics

Data Centre Cooling Infrastructure

u Understanding the need for cooling

u Data centre cooling architectures and systems

u Air cooling

u Economiser modes

u Liquid cooling

u Chilled water plant

u Cooling towers

u Measuring, monitoring and routine checks

u HVAC efficiency and Power Usage Effectiveness

(PUE) relationship

CDCTP

Benefits for Individuals CDCTP

Benefits for Businesses

u Understands all aspects of data centre operations including technical

and physical constraints. Recognises the dependencies on other

workstreams, can plan work efficiently and avoid unnecessary delays

u Understands the benefits of carrying out physical inspections

of data centre components as a matter of routine. Adopts a

proactive attitude and can identify potential equipment failures

before they occur

u Understands the need to adhere to codes, legislation and standards

and is focused on first-time compliance, avoiding unnecessary rework

u Recognises the roles of others within the facility and can improve

business processes through effective contribution to the right people

and at the right level

u Have a technical team equipped with a broad knowledge of data centre

functions and operational processes enabling the business to function with

optimum efficiency

u Significantly reduces the risk of failure by having knowledgeable and

proactive technical staff capable of identifying signs of potential failure

u Having a technical team with a broad knowledge of codes, legislation and

standards instils confidence that the data centre can operate effectively

whilst consistently meeting legal and contractual obligations

u Develop a technical team that is cognisant of the roles of their peers and

managers ensuring efficient and timely passage of accurate information and

thereby increasing productivity

“In a short amount

of time, this program

covers a wide

variety of technical

information covering

all aspects of a

data centre.”

CDCTP

Learner Comment

There are a number of group and individual case studies

throughout this program.

+44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com +44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com

Program Overview

The Certified Data Centre Design Professional

(CDCDP®) program is proven to be an essential

certification for individuals wishing to demonstrate

their technical knowledge of data centre

architecture and component operating conditions.

This five-day program has a comprehensive agenda

that explores and addresses the key elements

associated with designing a data centre. It teaches

best practice principles for the design, construction

and operation of computer rooms and data centre

operational support facilities. The program also

addresses the importance of accurate interpretation

of detailed customer requirements at the planning

stage to ensure that the business needs remain focal

to all decision making.

Learners will also explore the key elements of

physical infrastructure, electrical distribution

systems, air-conditioning, data cabling and building

support systems. The program concludes with a

comprehensive case study exercise that guides

learners through the design steps from initiation to

commission, covering the business decisions, design

scope and implementation phases that need to be

addressed throughout all aspects of the process.

A certified CDCDP® also considers the requirements

for compliance, having a full understanding of

national and international regulations, codes and

standards. During the program, learners will be

provided a valuable opportunity to access the latest

industry standards.

Create a comprehensive data centre design that supports the critical needs

of the business, examining in-depth the key constraints of data centre

functionality to deliver a balanced, efficient and sustainable solution.

The CDCDP® program is led by one of CNet’s

expert Instructors and is available via remote

attendance or classroom-based.

Program Duration

5 days requiring pre-class study of approximately

20 hours.

Program Format

60% Theory 40% Case Study.

Program Objectives

CDCDP® certified individuals will possess

unrivalled knowledge, expertise and capability

to deliver a comprehensive data centre design to

meet ongoing operational and business needs.

Learner Profile

The program will prove beneficial for

professionals already designing projects for

implementation within a data centre facility,

or those looking to advance into data centre

design from associated data centre technical or

operational roles.

Pre-requisites

Experience of working within a data centre

environment is essential; preferably with two years

experience in a technical IT, operational or facilities

role. If you would like to discuss your experience or

suitability for this program, please contact us.

Program Requirements

Learners are required to undertake pre-class study,

which is fully supported by an experienced and

dedicated online support team.

Learners are required to have:

u A webcam and microphone enabled laptop with

unrestricted wireless internet connectivity and a

pre-installed web browser

u A suitable application for reading/annotating

PDFs and a suitable application for editing

standard office documents such as Microsoft

Word, PowerPoint, and Excel

Qualification

u Internationally and industry recognised Pearson

BTEC Level 5 Professional Award in Certified

Data Centre Design Professional

Certification

u Official Certified Data Centre Design Professional

(CDCDP®) certification

u Use of the CDCDP post nominal title

u Use of the official CDCDP® digital badge

u Use of the CDCDP® logo

Certifications are a commitment to lifelong

learning and offer the perfect portal to ensure

knowledge, skills and certification remain current

and up-to-date. Each certification gained requires

re-certifying every three years via an online

learning management system.

Additional Awards

u Continuing Professional Development (CPDs)

u 7 IEEE Continual Education Units (CEUs)

DESIGN

5 Day Program

Certified Data Centre

Design Professional

Pearson BTEC Level 5

Professional Award

+44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com

Certified Data Centre Design Professional (CDCDP

) Topics

What is a Data Centre?

u The data centre stack

u Types of data centre

The Design Planning

Process

u Main design

considerations

u Developing a project

plan

Scoping the

Requirement

u Identifying key

stakeholders

u Market and political

drivers

u National and

international standards

u Availability

and resilience

classifications

u Introduction to

availability models

(Uptime Tier, TIA 942-B

Rating, BICSI Classes

and Syska Hennessy

Critical Levels)

u Recommendations for

location, size, height,

floor loading, lighting

and decor

White space Floor

u National and

international standards

u Structural and load

requirements

u Recommended floor

heights

u Airflow and sealing

u Ramps and access

u Seismic protection

u Slab floor construction

considerations

Cabinets

u Requirements of a

cabinet

u Security, safety and

stabilisation

u Clearance, accessibility

and ventilation

u Cable management

u Seismic stability

considerations

u Design specifications

Power

u Regulations and codes

u The meaning of N, N+1,

2(N+1), etc.

u Power delivery and

distribution losses

u Uninterruptible Power

Supply (UPS) options

u Generator

considerations

u Power distributions

units

u Power distribution to,

and in, a rack

u Remote Power Panels

(RPPs)

u Emergency Power Off

(EPO)

u Estimating power

requirements

Cooling

u National and

international standards

u Basics of air

conditioning principles

u CRAHs and CRACs

u ASHRAE operational

parameters

u Underfloor plenum

approach

u Hot aisle/cold aisle

layout principles

u Hot and cold aisle

containment

u Psychrometric charts

u Min and max

throw distances for

underfloor air

u Bypass and

recirculation

u Airflow management

u Chilled water racks,

CO₂, free air cooling

Earthing & Bonding

u Applicable standards

u The terminology of

earthing, grounding

and bonding

u Equipotential bonding

u Electrostatic Discharge

(ESD)

u Functional earths

u The Signal Reference

Grid (SRG)

Cable Containment,

Management &

Protection

u Applicable standards

u Separation of power

and data cables

u Administration and

labelling

u Types of conduit,

trunking, tray, etc.

available

u Earthing and bonding

u Containment fill ratio

u Underfloor vs

overhead containment

u Cable management, in

and to, a rack

u Fire stopping

Delivering the IT

Strategy

u Data centre equipment

u Functions and

protocols, current and

future

u Data centre

connections

u Cabling requirements

u Cabling standards

u Cabling options

u The impact of 40G and

100G

u The impact of

virtualisation

Copper & Optical Fibre

Cabling Connectivity

u Cabling standards

u Cable categories

supporting 10GBASE-T,

CAT6A, Cat 7A and

Cat 8

u Screened vs

unscreened cables

u High density patching

u Alien crosstalk

u Copper test

requirements

u Design for growth

management

u Channel connections

u Connection topologies

u Optical connectors,

past and present

u Optical fibre

management

u Types of optical cable

u Advantages/

disadvantages of pre-

terminating cables

u Optical component

loss and link power

budgets

u Application link loss

u Optical testing

requirements

u Pre-terminated cabling

Safety & Manageability

u Local codes and

regulations

u Fire safety plan

u ASD and detection

systems

u Fire suppression

systems

u Fire safety cable

requirements

u Security and access

control

Commission &

Handover

u Benefits of

commissioning

u Commission process

and test sequence

u Handover process and

training

u Lessons learnt

Power Review

u Power consumption

trends

u Energy availability,

security and cost

u Energy challenges

facing the data centre

Power Regulations

u Which regulations

affect data centres?

u Environmental

regulations and

pressures

u Energy and

environmental

programs

Power Basics

u Ohm’s law, Joule’s law,

the Kirchhoff laws

u Electrical parameters

u AC and DC

u Single phase and three

phase

u Residual currents

u Harmonics

Power to the Data

Centre

u Where does the

electricity come from?

u Electrical supply

options

u Transformers

u Surge suppression

devices

u Costs of electrical

power

u Types of tariff available

u Alternate power

supply options

Distribution in the

Data Centre

u Electrical circuit

requirements

u Switching devices

u Power factor

correction units

u Automatic and static

transfer switches

u Main, feeder, sub-main

circuits

u Power distribution

units

u Remote power panels

u Final circuits

u Cable and fuse sizing

u Power distribution and

associated losses

u TN-S systems

u Energy efficiency

Standby Power

u UPS components,

batteries and

redundant systems

u UPS options and

considerations

u Static and

maintenance bypasses

u Standby generators

Cooling Review

u Data centre limiting

factors

u Sources of cooling

inefficiencies

u Cooling trends

Regulatory Climate

u Which regulations

affect data centres?

u Environmental

pressures

u Cooling efficiency

u Design considerations

and planning

redundancy

u Overview of

Computational Fluid

Dynamics (CFD)

u Periodic review

process

Environmental

Parameters

u Standards (NEBS, ETSI,

ASHRAE)

u Operating

environment ranges

u Rate of change

u ASHRAE psychrometric

charts

u Humidification

systems

u The need for sensors

u Measuring and

monitoring

Collecting the Heat

u Cooling system

overview

u CRACs and CRAHs

u Maximising existing

investment

u Rack vs row options

u Dynamics and

problems of air flow

u Liquid cooling

u Comparison of high-

density cooling

u Available cooling

options

Heat Rejection or Reuse

u Heat transfer

considerations

u DX systems

u Chilled water CRAHs

u Chiller options

u Adiabatic cooling

u CWS and CHWS plant

u Design considerations

u Free cooling and free -

air cooling

u Commissioning

maintenance

u Planned preventative

maintenance

Energy Use Systems

u Energy efficiency

issues

u Layers of inefficiency

u Power system

provision

u Cooling system

provision

u Understanding areas

of improvement

IT Infrastructure

u Extending the

operating envelope

u Environment zones

u Accurate IT

calculations

u Energy use in the IT

equipment

u Software and storage

considerations

u Transformation

options

u Energy efficient IT

equipment

Power Systems

u Energy use in the data

centre

u DC power train

u Matching the support

to the IT load

u Transformer

efficiencies

u UPS and motor

efficiencies

u DCiE for modular

provisioning

u Maximising the power

factor

u Measuring and

monitoring

u Infrared inspections

u Planned electrical

safety inspections

u Implementing data

centre electrical

efficiency

Cooling Efficiency

u Cooling a cascade

system

u Affinity laws and

cooling equation

u CRAC and CRAH

efficiencies

u Optimising airside

systems and

waterside systems

u DCiE for cooling

options

u Diagnostic and site

specific monitoring

u Design considerations

Data Centre Metrics

u Where and what can

we measure?

u The metric stack

u Metric characteristics

u Current Industry

metrics (PUE, CUE,

WUE, ERE, RCI and RTI)

u Chained value metrics

(CADE)

u Proxy metrics (FVER,

DPPE, DCeP)

Efficiency Models & Best

Practices

u Energy calculations

u Levels of modelling

u Modelling tools

u Sources of guidance

u Effective vs Efficient

u The DC language

barrier

u The multi-functional

team

u Design for efficiency,

operability and

flexibility

u Industry recognised

best practices

Design Management

u Characteristics of

project management

u Key project processes

u Identifying and

engaging with key

stakeholders

u Setting goals

u Prioritisation of

activities

u Cornerstones of

project management

Managing the Design

Process

u What is to be

delivered?

u What constraints are

there?

u Managing

dependencies

u Managing the tribes

u Managing conflict

u Identifying risk

u Risk and issue

management

u Change management

u Reporting and

communication

Managing the Design

Implementation Process

u Project charter and

specification

u Risk assessment and

management

u Scope management

u Float and critical path

u Human resource

management

u Project integration

and work breakdown

structure

u Time and cost

management

u Handover and

progressive

acceptance

There are a number of group

discussions and individual

design exercises throughout

this program.

+44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com +44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com

Program Overview

Create a credible business strategy and apply strong

leadership to maximise the operational capability

of the data centre whilst continuing to meet the

ongoing demands of the business.

The five-day Certified Data Centre Management

Professional (CDCMP®) is a comprehensive program

that investigates the functionality of all elements

of a data centre facility and the relationships and

dependencies between them, with a focus on

maintaining consistent reliability, security and

integrity of data and the availability of service.

Opening with a solid grounding in the basic design

principles, the program progresses to provide an

overview of the physical infrastructure elements,

through to an understanding of the project

management methodology required to deliver

complex data centre projects.

It also explores the efficient management of the

often conflicting operational and maintenance

demands required of the data centre plant to

continuously deliver the business needs. The

challenges of regulatory compliance, data centre

strategies and audit demands are also thoroughly

examined. Real-life case studies are used to

demonstrate putting theory into practice.

A certified CDCMP® also considers the requirements

for compliance, having a full understanding of

national and international regulations, codes and

standards. During the program, learners will be

provided a valuable opportunity to access the latest

industry standards.

Gain unparalleled knowledge, skills and competency to manage the

complex technical environments of a data centre facility and the ability to

optimise its effectiveness by driving efficiencies.

The CDCMP® program is led by one of CNet’s

expert Instructors and is available via remote

attendance or classroom-based.

Program Duration

5 days requiring pre-class study of approximately

20 hours.

Program Format

80% Theory, 20% Case Study.

Program Objectives

Upon completion, successful learners will have an

unrivalled knowledge of how to effectively manage a

data centre environment to optimise its effectiveness

in a more efficient manner whilst meeting the strategic

operational demands of the business.

Learner Profile

The program is designed for individuals wishing

to enhance their ability to strategically manage,

control and improve the operational effectiveness

of a data centre environment.

Pre-requisites

Experience of working within a data centre

environment is essential; preferably with two years

experience in a technical IT or operations role.

If you would like to discuss your experience or

suitability for this program, please contact us.

Program Requirements

Learners are required to undertake pre-class study,

which is fully supported by an experienced and

dedicated online support team.

Learners are required to have:

u A webcam and microphone enabled laptop with

unrestricted wireless internet connectivity and a

pre-installed web browser

u A suitable application for reading/annotating PDFs

and a suitable application for editing standard office

documents such as Microsoft Word, PowerPoint,

and Excel

Qualification

u Internationally and industry recognised Pearson

BTEC Level 5 Professional Award in Certified

Data Centre Management Professional

Certification

u Official Certified Data Centre Management

Professional (CDCMP®) certification

u Use of the CDCMP post nominal title

u Use of the official CDCMP® digital badge

u Use of the CDCMP® logo

Certifications are a commitment to lifelong

learning and offer the perfect portal to ensure

knowledge, skills and certification remain current

and up-to-date. Each certification gained requires

re-certifying every three years via an online

learning management system.

Additional Awards

u Continuing Professional Development (CPDs)

u 7 IEEE Continual Education Units (CEUs)

MANAGEMENT

5 Day Program

Certified Data Centre

Management Professional

Pearson BTEC Level 5

Professional Award

+44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com

Certified Data Centre Management Professional (CDCMP

) Topics

What is a Data Centre?

u Data centre definition

u Data centre options

u Business demands

u Growth and demand

challenges

Understanding Basic

Design Principles

u Identifying the

business need

u Building a business

case

u National and

international

standards

u Site and building

considerations

u Tier levels

u Criticality and

availability

u Determining data

centre capacities

Physical Infrastructure

u Power infrastructure

u Static and automatic

transfer switches

u Measuring and

monitoring

u Cooling infrastructure

u Cooling management

options

u Cable infrastructure

considerations

u IT systems and

services

u Storage management

u IT security

u Access and security

Implementing Data

Centre Projects

u Business case

u The project cycle

u Prioritisation of

activities

u Triple constraints

u Customer value

u Quantitative risk

analysis

u Rolling wave planning

u Decomposition

u Change management

u Documentation

Managing the Data

Centre

u Regulations, standards

and processes

u Service management

frameworks

u Service lifecycles

u OLA, SLA and KPIs

u Process and

procedures:

u Moves, adds,

changes

u Energy efficiency

u System availability

u Decommissioning

u Transformation

programs

u Consolidation

u Virtualisation

u Cloud computing

u Relocation

u Data Centre facility

management

u Facility operations

u Building

Management

Systems (BMS)

u Fire safety

compliance

u Fire suppression

Purpose

u The data centre stack

u The key constraints

(power, cooling, space

and IT)

u System availability

u Efficiency metrics

u Importance of

commissioning

u Importance of

capacity management

u Managing initial design

principles

Management of

Processes

u Introduction to ITIL

u Key performance

indicators (KPIs)

u RACI matrices

Management of People

u Appreciation of

different skill sets

u Creating a multi-

disciplinary team

u Constructing a data

centre team

Management of Plant

u Management of plant

overview

u Power management

u IT environment

management

u Cooling management

Energy Efficiency

u Understanding what

is attainable and

prioritisation

u Efficiency demands

u Efficiency measures

u Validation of processes

and procedures

Management of

Services

u Management of SLAs

u Data centre service

management

u Automated tools

u Activity planning

Business Strategy

u Data centre strategic

context

u Strategic planning

u Drivers for the

business and IT

strategies

u The impact on the

data centre

u Aligning IT with the

business strategy

IT Strategy

u The link between

business and data

centres

u IT strategy framework

u Portfolio management

u Execution plan

Supporting Strategies

u Strategic planning

processes and

techniques

u Supporting strategy

examples

u Power continuity

u Cooling continuity

u Finance

u Fire safety

u Security and access

control

u Business continuity/

disaster recover

u Cleaning

Legislation and

Regulations

u Data protection

u General data

protection regulation

(GDPR)

u Computer misuse act

u Freedom of

information act

u Cloud service provider

legislation

u Electricity regulations

u Electricity at work

regulations, national

electrical code

u Building and

regulations

u Health and Safety

u Environmental

legislation

Codes of Practice

u EU code of conduct

u DoE DCEP (Data

Centre Energy

Practitioner)

u Green Grid maturity

model

Standards and

Accreditations

u National and

international

standards

u Accreditations

u Uptime Institute

u Certified Energy

Efficient Data Centre

Award (CEEDA)

u Building Research

Establishment

Environmental

Assessment Method

(BREEAM)

u Leadership in Energy

and Environmental

Design (LEED) ISO

50001 and 14001

The Audit Process

u What is an audit?

u Defining the business

requirement

u What should be

audited?

u Audit outcomes

u Potential risk

evaluation

Auditing the Data

Centre Physical

Infrastructure

u Audit guidance

u Site specific activities

u Evaluating the key

environments

u Functional testing

u Trend analysis

u Recommended

practices

Performance Audits

u Current industry

metrics

u Modelling calculations

u Bin analysis

Environmental Audits

u The need to measure

and monitor

u Site specific

monitoring

u Energy use and

monitoring

Asset Management

u Areas of asset

management

u Asset management

strategy and lifecycle

u Asset management

tools

CDCMP

Benefits for Individuals CDCMP

Benefits for Businesses

u The ability to develop a management strategy that aligns with the business

operational requirements

u Recognises the need to develop a multi-disciplinary team supporting all

operational functions of the data centre

u Can identify the processes within data centre operations that ensure consistent

reliability, security and integrity of data and the availability of service

u Establish confidence that the data centre manager is competent to

strategically manage data centre processes and procedures through continual

improvement planning to meet the operational demands of the business

u Confidence that the data centre manager can build a strong team to effectively

deliver all operational requirements to ensure maximum service uptime

u Ensures that service levels agreements and key performance indicators are

consistently met, to establish and improve customer satisfaction

“What a fantastic program: great material, great Instructor

and great in class network. It was also good to meet other industry

professionals and discuss data centre management practices.”

CDCMP

Learner Comment

There are a number of group

and individual management

based case studies throughout

this program.

+44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com +44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com

Program Overview

To operate successfully, all methods of

communication require a source and a destination

with a pathway in between. The source is most

often a smart device such as a phone, tablet,

scanner, camera, card reader, etc. The destination

(the point of processing the data) could be a

telephone exchange or storage and processing

equipment in a data centre. The media pathway

could be fibre optic or copper cables, or quite

often wireless links.

This program provides a broad understanding

of the principles of communications systems, an

understanding of voice and data communications

technologies, and how to relate that information to

the complexity of the physical network required.

It explores the physical infrastructure components

that combine to create the pathways, containment

systems and network cabling infrastructure.

Program Duration

8 Hours Distance Learning or 1 Day Instructor-led

Program Objectives

This program provides an overview of network

cabling infrastructure. The program also

demystifies the technical terminology that

permeates all extents of network infrastructure,

using simple language, clear explanations, and

useful analogies.

Learner Profile

This program has been designed for individuals

who are either new to the network infrastructure

sector or are seeking to develop their knowledge in

relation to telecommunications networks. If you

would like to discuss your experience or suitability

for this program please contact us.

Pre-requisites

There are no specific pre-requisites for

this program.

Program Requirements

Instructor-led: Learners are required to have:

u A webcam and microphone enabled laptop with

unrestricted wireless internet connectivity and a

pre-installed web browser

u A suitable application for opening and reading

PDFs. Typically, your device's in-built PDF reader

is sufficient

Distance Learning: As a distance learner you have

access to an experienced and dedicated online

support team during your program. Learners are

required to have:

u A laptop or suitable device with unrestricted

wireless internet connectivity and a pre-installed

web browser

u A suitable application for opening and reading

PDFs. Typically, your device's in-built PDF reader

is sufficient

Gain detailed knowledge in the field of telecommunications

network infrastructure.

Network Infrastructure

Fundamentals (NIF®)

Topics

u Basic network functions

u Networking technologies

u Ethernet, Passive Optical Networks (PON) and

other distribution methods

u Wi-Fi

u Cellular infrastructure

u Audio visual

u Security

u Internet of Things (IoT)

u Smart environments

u Data communications principles

u Networking protocols

u Physical infrastructure

u Service assurance and maintenance

u Sustainability practices

“The NIF® program was thorough and engaging. The material

was accessible and pitched at just the right level.ˮ

NIF® Learner Comment

1 Day Instructor-led or 8 Hours Distance

Learning Video Narrated Program

AWARENESS

Network Infrastructure

Fundamentals

Certification

u CNet Training certificate

u Use of the official Network Infrastructure

Fundamentals digital badge

+44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com

Program Overview

Data centres play such significant roles in our business

and personal lives, yet not many people really know

what they are. Often referred to as “the cloud” where

our data is stored and processed, they are much more

than this; they power the internet giving us the ability

to pay bills online, access our emails, obtain money

from ATM machines, watch movies, communicate

around the world and to carry on what is now

considered a normal, fiercely technological lifestyle.

This program has been designed to help de-mystify

the complex world of data centres. It provides

an overview of what data centres are, what they

do and why we need them. Key aspects relating

to basic design and design philosophies are also

examined and the essential considerations of data

centre management such as operational processes,

energy management and facility management are

explored along with their relationships to overall

business strategy. The data centre sector as a whole

is also explained including the value of the sector

today, the significant growth it has experienced and

how this will continue in the future.

This program is available either as a fully video

narrated 8 hour distance learning program or as a

1 day Instructor-led remote attendance program.

For the distance learning program study can be

undertaken at your convenience over a period of

time. Once booked, an online link with a password

is sent to you which unlocks the relevant material

for you to start your study.

Program Duration

8 Hours Distance Learning or 1 Day Instructor-led

Program Objectives

To provide an overview of the data centre sector,

the functional requirements of the data centre

facilities, the key aspects of data centre working

infrastructure and their management, and the

facility's relationship to the delivery business

strategy.

Learner Profile

This program has been designed for individuals who

are either new to the data centre sector (technicians

with limited experience or exposure to data centre

facilities) or for those who sell products and services

to the data centre sector. If you would like to discuss

your experience or suitability for this program please

Pre-requisites

There are no specific pre-requisites for this program.

Program Requirements

Instructor-led: Learners are required to have:

u A webcam and microphone enabled laptop with

unrestricted wireless internet connectivity and a

pre-installed web browser

u A suitable application for opening and reading

PDFs. Typically, your device's in-built PDF reader is

sufficient

Distance Learning: As a distance learner you have

access to an experienced and dedicated online

support team during your program. Learners are

required to have:

u A laptop or suitable device with unrestricted

wireless internet connectivity and a pre-installed

web browser

u A suitable application for opening and reading

PDFs. Typically, your device's in-built PDF reader is

sufficient

Certification

u CNet Training certification

u Use of the official Data Centre Fundamentals

digital badge

De-mystify the complex world of data centres.

Gain a structured overview of the data centre

environments and key operational aspects.

Data Centre

Fundamentals

(DCF®) Topics

What is a Data Centre?

u Define a data centre

u Identify the main data centre types

u Identify the business service options

u Emerging delivery and future demands

The Role and Objectives of

a Data Centre

u Driving factors for a data centre

u Data centre standards

u Data centre availability models and considerations

u Location and building considerations

Design Overview

u Criticality considerations and their relationship to

business strategy

u The four key constraints (4Cs) - power, cooling,

IT infrastructure and space

Managing a Data Centre

u Regulations, best practices and

operational processes

u Move, adds and change processes

u Efficient energy management

u Decommissioning processes

u IT and physical security

The Data Centre Industry

and Market

u The size of the market

u Market drivers and trends

u Powering the internet

1 Day Instructor-led or 8 Hours Distance

Learning Video Narrated Program

AWARENESS

Data Centre

Fundamentals

+44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com +44 (0)1284 767100 | cnet-training.com/reselement | reselement@cnet-training.com

CNet’s Dedicated Resettlement Team

CNet’s history in oering reselement training, coupled with the fact

that many of our technical Instructors and Development team are ex-

Forces themselves, means we understand the reselement process and

realise that it is a big step for Service Leavers to choose the best way to

spend their reselement grant to meet their future career goals.

The experienced CNet reselement team can help every step of the way

as Service Leavers work towards making their important decision. We

always have someone on hand to speak with and answer any quesons

and, of course, there’s no obligaon and no pressure selling.

Meet the team:

For more information

please contact CNet’s

dedicated Resettlement

Advisor Olly Day.

Clint SherrattOlly Day

+44 (0)1284 767100

reset[email protected]om

cnet-training.com/resettlement