Map of The Grounds
D
TB
TA
Centre
Court
C14
C15
C16
C17
No.1
Court
TA TA
TA TA
C18
T
C
4
15
16
20
17a
18
WG
F
I
I
I
PS
AO
TB
3
1
1d
19
Tea Lawn
The Queue
The Hill
Key
Building
Grass
C4
Court
Step-free route
Site boundary
1
Ticket Holder Gates
4
Other Gates
Steps
Steep gradient
TB
TA
T
T
A
Centre
Court
C4
C5
C6
C7
C8
C9
C10
C11
C12
T
C
No.3
Court
TB
No.2
Court
TA
TB
9
4
11
1314
15
12
11a
7
5
TA
SV
CG
I
TB
Tea Lawn
Church Road
Somerset Road
1 minute
A
AO
C
CG
D
F
I
Accessibility
Services
Aorangi
Changing Places
Centenery Gardens
Assistance dog
spend area
First aid
Information
PS
SV
T
TA
TB
WG
Parkside
Southern Village
Toilets (male/female)
Toilets (male/female/
accessible)
Toilets (male/female/
accessible/baby change)
Walled Garden
Contents
General Information 6
Contact Information
Accessibility Services Kiosk & Accessibility Team
Arrival
Tickets
Step-free Routes
Assistance Dogs
Food & Drink
Quiet Spaces
Pharmacy & First Aid
Payments
Seating
Access Resources 10
American Express Radios
Accessibility Lanyard
Large Print
Induction Loops
Toilets & Changing Places 12
Locations
Radar Keys
Wheelchairs & Mobility Scooters 13
Accessible Court Seating
Wheelchair & Mobility Scooter Parking
Wheelchair & Mobility Scooter Charging Points
Wheelchair Hire
Accessibility Survey 14
General Information
Contact Information
If you wish to arrange support for when you arrive at
The Championships, please call 020 8944 1066 or
email accessibilty@aeltc.com at least one week prior
to your visit.
Accessibility Services Kiosk & Accessibility Team
The Accessibility Services kiosk is located outside
the South West corner of Centre Court. The team
can answer access questions and you can collect
access resources.
We oer a dedicated Accessibility Team who are able
to support guests with physical or hidden disabilities.
The team are based at the Accessibility Services kiosk.
Arrival
All entrance gates are step-free. Please have your
ticket ready in the Wimbledon App along with
accompanying photo ID.
Please be prepared to have your bag searched upon entry.
A list of items that are not allowed in the Grounds can
be found at:
www.wimbledon.com/en_GB/atoz/safety_and_security.html
Tickets
Pre-purchased tickets must be downloaded onto the
Wimbledon App.
The Queue
The Queue is available for guests wishing to buy
tickets on the day. Guests unable to wait in a queue,
due to access requirements, may wait in our Mobility
Waiting Area in AELTC Wimbledon Park. Queue rules
still apply and guests using this area will need to wait
for their queue card number to be called. Due to limited
space, only one companion per disabled visitor will be
permitted to wait in this area with them.
Resale Tickets
Resale tickets for Centre Court, No.1 Court and No.2
Court are available from 3pm each day, from the Ticket
Resale kiosk north of Court 18, near the top of St Mary’s
Walk. Please note this kiosk is accessed via steps.
Those requiring step-free access or accessible resale
tickets should visit the Ticket Oce at Gate 3 to
purchase resale tickets.
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Step-free Routes
A step-free route through the Grounds is signalled on
the map.
Lifts are available for the upper levels of Centre Court.
Please note that due to the nature of the Grounds some
of the site has a steep incline as signified on the map.
Assistance Dogs
Certified Assistance Dogs that are trained by members
of Assistance Dogs (UK) are welcomed to the Grounds
and the Show Courts.
The Orchard at the top of The Hill is the dedicated
spending area.
Food & Drink
Bottle refill points are available throughout the
Grounds. There is also a wide range of food and
drink available to purchase which includes vegetarian,
vegan and gluten-free options. Find out more at:
www.wimbledon.com/en_GB/foodanddrink/index.html
Quiet Spaces
A Quiet Room where guests can escape the crowds
around the Grounds, is available in the Southern Village.
A Family Room is available in AELTC Wimbledon Park
opposite Gate 4 should you require a place to feed
young children or relax away from the crowds.
Pharmacy & First Aid
The Pharmacy and a First Aid point are located within
Parkside, on the east side of No.1 Court, near Gate 3.
First Aid at The Championships is provided by
If you need to bring any specialist medicines or
medical equipment in order to manage a medical
condition, please email accessibility@aeltc.com for
further information or advice.
Payments
We are a cashless event, so please bring a credit or
debit card.
Seating
If you have specific access requirements for seating
please contact the team on 020 8944 1066 in
advance of your visit and we will endeavour to
provide suitable options.
If on the day you find your seat does not meet your
access requirements, please visit the Ticket Oce
located at Gate 3. We will always aim to provide an
accessible solution, if one is available.
8 9
Access Resources
American Express Radios: Action Audio at
Wimbledon in partnership with American Express
Action Audio is a service co-designed with blind
and low vision tennis fans. It uses data captured live
during a match to create sound cues for visually
impaired courtside guests to better understand
what’s happening in the match, such as shot type
and how close the ball is to the line. Action Audio
can be experienced for Centre Court and No.1 Court
through American Express Radio headsets that also
provide live broadcast updates of action during The
Championships. Available at the American Express
Kiosks around the Grounds and the Accessibility
Services Kiosk. Guests with visual impairments can
collect an American Express Radio free of charge,
subject to availability and while supplies last
Accessibility Lanyards
At Wimbledon we understand that not all disabilities
are visible. We have Sunflower lanyards available from
the Accessibility Services kiosk, which can be worn to
signify to sta that you may need additional assistance
during your visit.
Sta recognise that those wearing a sunflower lanyard
may also require additional assistance.
Large Print
A Large Print copy of this booklet and the accessible
map are available to collect from the Accessibility
Services kiosk and online at:
www.wimbledon.com/en_GB/atoz/accessibility
Induction Loops
There are Induction Loops located at key points around
the Grounds marked on the map.
10 11
Accessible Toilets & Changing Places
Locations
Accessible toilets are located throughout the Grounds
and are marked on the map signifying left-hand (LH)
or right-hand (RH) transfer.
There are two Changing Places facilities on site. They
are located adjacent to Court 18 on St Mary’s Walk and
to the south of No.2 Court next to the Southern Village
Larder.
Radar Keys
Accessible toilets and Changing Places require a Radar
key to access them. Radar keys are available from the
following locations:
- security sta at the entrance to the Grounds
- the Accessibility Services kiosk
- Information Points
Wheelchairs & Mobility Scooters
Accessible Court Seating
Reserved spaces (ticket holders only) are available
for wheelchair users on Centre Court, No.1 Court and
No.2 Court.
Reserved and unreserved spaces are available for
wheelchair users on No.3 Court. There are unreserved
wheelchair spaces on all other courts.
Wheelchair & Mobility Scooter Charging Points
Electric scooters and wheelchairs can be charged at
the charging points located in the North East Hall and
North West Hall of Centre Court.
Wheelchair & Mobility Scooter Parking
A limited number of parking spaces for mobility
scooters are available inside the Grounds. These are
shown on the map.
Folding wheelchairs may be left in the designated
space at Gate 4 if arranged with a Steward or a
uniformed security ocer.
Wheelchair Hire
Unfortunately we do not provide wheelchair hire at
our Grounds.
12 13
Accessibility Survey
Following your visit, you will receive an email with a
survey to complete online. We would really appreciate
you completing this so we can continually improve our
accessibility programme.
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