PeopleSoft User Guide:
Browser Tips
Updated 11/2020 CTRL-Home to Table of Contents Page 4 of 16
Apple Safari
1. Open Safari.
2. Click Display a menu of general Safari settings (the gear icon) and then select About Safari.
Google Chrome
1. Open Chrome.
2. Click Customize and control Google Chrome (the menu button).
3. Click Help, then click About Google Chrome. The browser version will be displayed in the
information screen.
Clearing Browser Cache
Why is it necessary to clear the browser cache?
Internet browsers save copies of the pages you visit (in cache) so that they will load more quickly
the next time they are visited. You should clear your cache regularly for two reasons:
1. Having a page in cache sometimes causes a conflict with a page you are trying to view. (If
you suspect this may be the case, go to your browser options, clear the cache, close the
browser, then re-open the browser and try again to view the page.)
2. Having a large number of files in your cache will slow down your browser and take up space
on your hard drive.
Clear your cache anytime you are assigned new security access in PeopleSoft. Log out of
PeopleSoft, clear the browser cache via the steps below, then log back into PeopleSoft.
How to clear browser cache
Please see the UVM Computing Helpline guide to clearing your browser cache.
Allowing Pop-Up Windows in PeopleSoft
PeopleSoft often uses pop-up windows to display requested information. Most browsers are set to
block pop-up windows by default. If your browser is set to block pop-up windows, then some
functions in PeopleSoft will not work properly.
If you click on a button or a link and nothing happens, you will need to adjust your pop-up blocker
settings. It is possible to allow pop-ups in PeopleSoft, while blocking them in other websites.
The steps that follow illustrate how to allow pop-ups in PeopleSoft for the more commonly used
internet browsers.