New York City Bridge Exam

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ERIC L. ADAMS

Mayor

DAWN M. PINNOCK

Commissioner

DEPARTMENT OF CITYWIDE ADMINISTRATIVE SERVICES

BUREAU OF EXAMINATIONS

NOTICE OF EXAMINATION

THE NEW YORK CITY BRIDGE EXAM

Exam No. 3971

SECOND AMENDED NOTICE - August 9, 2023

BOOKKEEPER

CLERICAL ASSOCIATE

CLERICAL ASSOCIATE (PRO)

CLERICAL ASSOCIATE (NYC H+H)

CLERICAL ASSOCIATE (NYC H+H) (PRO)

COMPUTER SERVICE TECHNICIAN

MAINTENANCE WORKER

MAINTENANCE WORKER (CUNY)

MAINTENANCE WORKER (NYC H+H)

SECRETARY

STAFF ANALYST TRAINEE

This examination is open to all candidates who wish to apply for and meet the

requirements for any one or more of the titles indicated above.

Note: CLERICAL ASSOCIATE (NYC H+H), CLERICAL ASSOCIATE (NYC H+H) (PRO),

and MAINTENANCE WORKER (NYC H+H) are for NYC HEALTH + HOSPITALS only.

MAINTENANCE WORKER (CUNY) is for the CITY UNIVERSITY OF NEW YORK only.

WHEN TO APPLY: From: June 7, 2023

To: July 18, 2023

APPLICATION FE

E: $40.00

If you choose to pay the application fee

with a credit/debit/gift card, you will be

charged a service fee of 2.00% of the

payment amount. This service fee is

nonrefundable.

THE TEST DATE: Multiple-choice and Qualifying Education and Experience testing is expected to

begin on Monday, September 18, 2023.

YOU ARE RESPONSIBLE FOR READING THIS ENTIRE NOTICE

BEFORE YOU SUBMIT YOUR APPLICATION.

The New York City Bridge Exam is designed to offer you the opportunity to take one multiple-choice

test for multiple titles and have your name appear on multiple civil service lists simultaneously if you

meet the minimum qualification requirements.

With this new and innovative approach, during the application period, you will submit one application

for the New York City Bridge Exam. On the day of the multiple-choice test, you will choose the title(s)

that you wish to be considered for.

You will be given an exam consisting of two parts: A Qualifying Education and Experience Exam for

each title selected and a multiple-choice test at a computer terminal. Applicants must meet the

minimum qualification requirements for each title selected (see the HOW TO QUALIFY section).

A civil service list will be established for each title separately.

The Notice of Examination is amended to update the Special Circumstances Guide

section.

Exam No. 3971 - Page 2

HOW TO QUALIFY:

This is a computer-based Qualifying Education and Experience Exam. Your education and

experience will be evaluated on the date of the multiple-choice test and you will receive results

at a later date. You are responsible for determining whether or not you meet the education and

experience requirements for each title you are interested in for this examination prior to submitting your

application.

If you are found "Not Qualified," your application fee will not be refunded.

You

must

meet

the

education

and

experience

requirements

for

each

title

you

select. The education requirement must be met by June 30, 2023. The experience

requirement must be met by the last day of the Application Period (July 18, 2023).

Please see important information about additional requirements in the ADDITIONAL

REQUIREMENTS section, beginning on page 10.

BOOKKEEPER

WHAT THE JOB INVOLVES:

Bookkeepers, under supervision,

perform computations of varying degrees of difficulty related to

financial records. All Bookkeepers perform related work.

(This is a brief description of what you might do in this position and does not include all the

duties of this position.)

THE SALARY:

The current minimum salary is $41,917 per annum. This rate is subject to change. There are three assignment

levels within this class of positions. Appointments will generally be made to Assignment Level I. After

appointment, employees may be assigned to the higher assignment level at the discretion of the agency.

EDUCATION AND EXPERIENCE REQUIREMENTS:

1. Completion of 30 semester credits from an accredited college or university, including 6

semester credits in accounting; or

2. A four-year high school diploma or its educational equivalent and two years of satisfactory

full-time bookkeeping experience; or

A satisfactory combination of education and/or experience equivalent to "1" or "2" above.

College education may be substituted for experience in "2" above on the basis that 15

semester credits from

an accredited college or university may be substituted for each year

of required experience. However, all candidates must have a high school diploma or its

educational equivalent, and either

6 semester credits in accounting from an accredited

college or university or 6 months of experience as described in "2" above.

CLERICAL ASSOCIATE

(For Agencies Under the Jurisdiction of the Commissioner, DCAS Only)

WHAT THE JOB INVOLVES:

Clerical Associates, under supervision, with a limited latitude for independent judgment, perform

clerical work in relation to records, files, invoices and reports using alphabetical and numerical

procedures including data/control coding; perform ordinary mathematical calculations; operate a

telephone call directory, multi-line phone, or switchboard; perform clerical operations in an

assigned area, such as the filing of material and the searching of files for difficult to locate material;

prepare reports requiring the selection of data from simple records or statistics; check records for

accuracy of information and for conformity with established policy and procedures; perform data

entry and retrieval using a personal computer, monitor, video display terminal, or other automated

office systems; maintain related library files; may perform incidental typing. All Clerical Associates

perform related work.

(This is a brief description of what you might do in this position and does not include all the duties

of this position.)

THE SALARY:

The current minimum salary is $32,217 per annum. This rate is subject to change. There are

four assignment levels within this class of positions. Appointments will generally be made to

Assignment Level I. After appointment, employees may be assigned to the higher assignment

level at the discretion of the agency.

EDUCATION AND EXPERIENCE REQUIREMENT

1. A four-year high school diploma or its educational equivalent approved by a State’s Department

of Education or a recognized accrediting organization and one year of full-time satisfactory

clerical experience.

Exam No. 3971 - Page 3

PROMOTION TO CLERICAL ASSOCIATE

(For Agencies Under the Jurisdiction of the Commissioner, DCAS Only)

WHAT THE JOB INVOLVES:

Clerical Associates, under supervision, with a limited latitude for independent judgment, perform

clerical work in relation to records, files, invoices and reports using alphabetical and numerical

procedures including data/control coding; perform ordinary mathematical calculations; operate a

telephone call directory, multi-line phone, or switchboard; perform clerical operations in an

assigned area, such as the filing of material and the searching of files for difficult to locate

material; prepare reports requiring the selection of data from simple records or statistics; check

records for accuracy of information and for conformity with established policy and procedures;

perform data entry and retrieval using a personal computer, monitor, video display terminal, or

other automated office systems; maintain related library files; may perform incidental typing. All

Clerical Associates perform related work.

(This is a brief description of what you might do in this position and does not include all the

duties of this position.)

THE SALARY:

The current minimum salary is $32,217 per annum. This rate is subject to change. There are

four assignment

levels

within

this

class

positions.

For employees in the title of

Clerical Aide, promotions will generally be made to Assignment Level I. For employees in

the title of Office Machine Aide, Public Health Assistant, Public Health Assistant (School

Health), and Public Records Aide promotions will be made to Levels III and IV only. After

promotion, employees may be assigned to the higher assignment levels at the discretion of the

agency.

ELIGIBILITY TO TAKE EXAMINATION:

This examination is open to each employee of an agency under the jurisdiction of

the Commissioner of the Department of Citywide Administrative Services who on the last

day of the application period:

1. holds a permanent (not pr

ovisional) competitive appointment or appears on a Preferred List

(see Note, below) for the titles of Clerical Aide, Office Machine Aide, Public Health Assistant,

Public Health Assistant (School Health), or Public Records Aide; and

2. is not otherwise ineligible.

(Note: A "Preferred List" is a civil service list which is only for certain former permanent

employees of the eligible title who have rehiring rights.)

This examination is also open to employees who were appointed to an eligible title pursuant to

New York State Civil Service Law, section 55-a, and who meet all other eligibility requirements.

If you do not know if you are eligible, check with your agency's personnel office. You are

responsible for determining whether or not you meet the eligibility requirements for this

examination prior to submitting your application. If it is determined that you are not eligible to

participate in this examination, your application fee will not be refunded.

ELIGIBILITY TO BE PROMOTED:

In order to be eligible for promotion, you must have completed your probationary period in the

eligible title as indicated in the above "Eligibility To Take Examination" section, and you must be

permanently employed in the eligible title or your name must appear on a Preferred List for the

eligible title at the time of promotion. Additionally, you must have served permanently in the

eligible title for at least one year, unless your probationary period in that eligible title has been

waived pursuant to Rule 5.2.4 of the Personnel Rules and Regulations of the City of New York.

Permanent employees in the title of Office Machine Aide, Public Health Assistant, Public Health

Assistant (School Health), or Public Records Aide shall be afforded the opportunity to be

promoted to Clerical Associate, Assignment Levels III and IV only, provided that they meet the

minimum requirements of a four-year high school diploma or its educational equivalent

approved by a State’s Department of Education or a recognized accrediting organization and

one year of full-time satisfactory clerical experience.

Exam No. 3971 - Page 4

CLERICAL ASSOCIATE (NYC H+H)

(For NYC Health + Hospitals Only)

WHAT THE JOB INVOLVES:

Clerical Associates (NYC H+H), under supervision, with some latitude for independent judgment,

perform responsible clerical work in various administrative and operational areas by processing,

recording, checking and maintaining records, files and invoices using alphabetical and numerical

procedures including data/control coding; furnish information and prepare reports requiring the

selection of data from simple records or statistics; perform ordinary mathematical

computations; operate a telephone call directory, multi-line phone, or switchboard; perform clerical

operations in an assigned area, such as the filing of material and the searching of files for

difficult to locate material; check records for accuracy of information and for conformity with

established policy and procedures; perform data entry and retrieval using a personal computer,

video display terminal, or other automated office systems; may perform incidental typing;

perform routine data processing functions in the area of production control; may supervise

and instruct a small group engaged in the performance of data entry and retrieval

operations or other related clerical functions. They may also perform duties as follows:

compile and maintain central file of hospital and clinic patient medical records; compile medical

care and census data for statistical reports; maintain indexes on patient, disease, operation

and other categories. All Clerical Associates (NYC H+H) perform related work.

Special Working Conditions:

Clerical Associates (NYC H+H) may be required to work various shifts including nights,

Saturdays, Sundays, and holidays.

(This is a brief description of what you might do in this position and does not include all the

duties of this position.)

THE SALARY:

The current minimum salary is $35,895 per annum. This rate is subject to change. There

are four assignment

levels

within

this

class

positions.

Appointments

will

generally

made to Assignment Level II. After appointment, employees may be assigned to

the higher assignment levels at the discretion of the NYC Health and Hospitals (NYC H+H).

EDUCATION AND EXPERIENCE REQUIREMENTS:

1. A four-year high school diploma or its educational equivalent approved by a State’s Department of

Education or a recognized accrediting organization; and

2. Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the

public

, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing

information; listening to and resolving customers' concerns, problems, and complaints; and/or

performing related customer service activities.

PROMOTION TO CLERICAL ASSOCIATE (NYC H+H)

(For NYC Health + Hospit

als Only)

WHAT THE JOB INVOLVES:

Clerical Associates (NYC H+H), under supervision, with some latitude for independent

judgment, perform responsible clerical work in various administrative and operational areas by

processing, recording, checking and maintaining records, files and invoices using alphabetical

and numerical procedures including data/control coding; furnish information and prepare

reports requiring the selection of data from simple records or statistics; perform

ordinary mathematical computations; operate a telephone call directory, multi-line phone, or

switchboard; perform clerical operations in an assigned area, such as the filing of material and

the searching of files for difficult to locate material; check records for accuracy of

information and for conformity with established policy and procedures; perform data entry

and retrieval using a personal computer, video display terminal, or other automated office

systems; may perform incidental typing; perform routine data processing functions in the

area of production control; may supervise and instruct a small group engaged in the

performance of data entry and retrieval operations or other related clerical functions. They

may also perform duties as follows: compile and maintain central file of hospital and clinic patient

medical records; compile medical care and census data for statistical reports; maintain indexes

on patient, disease, operation and other categories. All Clerical Associates (NYC H+H) perform

related work.

Special Working Conditions:

Clerical Associates (NYC H+H) may be required to work various shifts including nights,

Saturdays, Sundays, and holidays.

(This is a brief description of what you might do in this position and does not include all the

duties of this position.)

Exam No. 3971 - Page 5

THE SALARY:

The current minimum salary is $35,895 per annum. This rate is subject to change. There are

four assignment levels within this class of positions. Promotions will generally be made

to Assignment Level III. After promotion, employees may be assigned to the higher

assignment levels at the discretion of the NYC Health + Hospitals (NYC H+H).

ELIGIBILITY TO TAKE EXAMINATION:

This

examination

open

each

employee

NYC Health + Hospitals who on the last

day of the application period:

Holds a permanent (not provisional) competitive appointment or appears on a Preferred List (see

Note, below) for the titles of Dental Assistant (NYC H+H), Office Machine Aide (NYC H+H) or

Public Health Assistant (NYC H+H); and

2. is not otherwise ineligible.

(Note: A "Preferred List" is a civil service list which is only for certain former permanent employees

of the eligible title who have rehiring rights.)

This examination is also open to employees who were appointed to an eligible title pursuant to

Regulation 4 of NYC Health + Hospitals' Personnel Rules and Regulations, and who meet all other

eligibility requirements.

If you do not know if you are eligible, check with your facility's Human Resources Department.

You are responsible for determining whether or not you meet the eligibility requirements for this

examination prior to submitting your application. If it is determined that you are not eligible to

participate in this examination, your application fee will not be refunded.

ELIGIBILITY TO BE PROMOTED:

In order to be eligible for promotion, you must have completed your probationary period in the eligible

title as indicated in the above "Eligibility To Take Examination" section, and you must be permanently

employed in the eligible title or your name must appear on a Preferred List for the eligible title at the

time of promotion.

REQUIREMENT(S) TO BE PROMOTED:

At the time of promotion, candidates on the eligible list must have: a four-year high school diploma or

its educational equivalent approved by a State’s Department of Education or a recognized accrediting

organization and six (6) months of full-time satisfactory clerical experience and/or experience

interacting with the public, such as processing sales; taking, processing, and delivering orders;

obtaining and dispersing information; listening to and resolving customers' concerns, problems, and

complaints; and/or preforming related customer service activities.

Exam No. 3971 - Page 6

COMPUTER SERVICE TECHNICIAN

WHAT THE JOB INVOLVES:

Computer Service Technicians, under supervision, with some latitude for independent initiative and

judgment, perform routine service functions in maintaining, troubleshooting and repairing computers,

computer peripheral equipment and/or networking technology equipment; as well as supervise

personnel performing routine repair or maintenance functions in order to maintain efficient

functioning of computer operations and minimize downtime in the case of system failure; and

operate a motor vehicle in the performance of these functions in field locations. All Computer Service

Technicians perform related work.

Some of the physical activities performed by Computer Service Technicians and environmental

conditions experienced are: lifting up to 50 pounds, bending and stretching and working within a

computer room environment.

Special Working Conditions:

Computer Service Technicians may be required to work shifts including nights, Saturdays, Sundays,

and holidays.

(This is a brief description of what you might do in this position and does not include all the duties

of this position.)

THE SALARY:

The current minimum salary is $44,791 per annum. This rate is subject to change.

There are two

assignment levels within this class of positions. Appointments will generally be made to

Assignment Level I. After appointment, employees may be assigned to the higher assignment

level at the discretion of the agency.

EDUCATION AND EXPERIENCE REQUIREMENTS:

1. A four-year high school diploma or its educational equivalent and one year of satisfactory, full-

time experience in computer maintenance and repair; or

2. A four-year high school diploma or its educational equivalent and graduation from a

certified technical training program in computer maintenance and repair; or

3. Education and/or experience equivalent to "1" or "2" above. Experience of the type described

in "1" above may be substituted for high school on the basis of one year of experience for

each year of high school. However, all candidates must have either one year of the type of

experience described in "1" above, or graduation from a certified technical training program

as described in "2" above.

Exam No. 3971 - Page 7

MAINTENANCE WORKER

(For Agencies Under the Jurisdiction of the Commissioner, DCAS Only)

WHAT THE JOB INVOLVES:

Maintenance Workers, under direct supervision, assist in the routine maintenance, operation and repair

of public buildings and structures, and the equipment they contain. They conduct visual inspections of

building equipment and conditions; maintain, adjust and make repairs of building hardware, furniture,

shelving and equipment; replace broken window and door glass; repair windows and sash; make repairs

to masonry, woodwork, flooring and walls; make repairs to building electrical, plumbing and heating

systems; assist in relocating building equipment as directed; visually inspect public buildings, structures

and equipment to assess and check for defects, malfunctions and hazardous conditions; visually check

for and record the observable conditions of the premises; prepare reports; keep records; and may

operate a motor vehicle in the performance of assigned duties. All Maintenance Workers perform

related work.

Some of the physical activities performed by Maintenance Workers and environmental conditions

experienced are: climbing stairs and ladders up to 50 feet above the ground; lifting and carrying

objects weighing up to 50 pounds; using power driven and regular hand tools; bending; crouching and

kneeling; working in confined spaces; working outdoors in all kinds of weather conditions.

Special Working Conditions:

Maintenance Workers may be required to work various shifts including nights, Saturdays, Sundays,

and holidays.

(This is a brief description of what you might do in this position and does not include all the duties of

this position.)

THE SALARY:

The current minimum salary is $29.98 per hour for a 40-hour work week. This rate is subject to change.

EDUCATION AND EXPERIENCE REQUIREMENTS:

1. Three years of full-time satisfactory experience as a mechanic, journeyperson or helper in the

electrical trades, the mechanical trades, or the construction or maintenance of buildings; or

2. At least two years of full-time satisfactory experience as described in "1" above plus sufficient full-

time training or education in the electrical, mechanical, or construction trades in a trade school,

technical school or vocational high school to make up the equivalent of three years of acceptable

experience. Six months of experience will be credited for each year of full-time acceptable training

or education.

Note: Experience performing janitorial-type maintenance will not be acceptable for meeting the

work experience requirements.

Exam No. 3971 - Page 8

MAINTENANCE WORKER (CUNY)

(For the City University of New York Only)

WHAT THE JOB INVOLVES:

Maintenance Workers (CUNY), under direct supervision, assist in the routine maintenance, operation

and repair of public buildings and structures, and the equipment they contain. They maintain, adjust and

make repairs of building hardware, furniture, shelving and equipment; replace broken window and door

glass; repair windows and sash; make repairs to masonry, woodwork, flooring and walls; make repairs

to building electrical, plumbing and heating systems; assist in relocating building equipment as directed;

visually inspect public buildings, structures and equipment to ass

ess and

heck for defects,

malfunctions and hazardous conditions; visually check for and record the observable conditions of the

premises; prepare reports; keep records; and may operate a motor vehicle in the performance of

assigned duties. All Maintenance Workers (CUNY) perform related work.

Some of the physical activities performed by Maintenance Workers (CUNY) and environmental

conditions experienced are: climbing stairs and ladders up to 50 feet above the ground; lifting and

carrying objects weighing up to 50 pounds; using power driven and regular hand tools; bending;

crouching and kneeling; working in confined spaces; working outdoors in all kinds of weather conditions.

Special Working Conditions:

Maintenance Workers (CUNY) may be required to work various shifts including nights, Saturdays,

Sundays, and holidays.

(This is a brief description of what you might do in this position and does not include all the duties of

this position.)

THE SALARY:

The current minimum salary is $29.98 per hour for a 40-hour work week. This rate is subject to change.

EDUCATION AND EXPERIENCE REQUIREMENTS:

1. Three years of full-time satisfactory experience as a mechanic, journeyperson or helper in the

electrical trades, the mechanical trades, or the construction or maintenance of buildings; or

2. At least two years of full-time satisfactory experience as described in "1" above plus sufficient full-

time training or education in the electrical, mechanical, or construction trades in a trade school,

technical school or vocational high school to make up the equivalent of three years of acceptable

experience. Six months of experience will be credited for each year of full-time acceptable training or

education.

Note: Experience performing janitorial-type maintenance will not be acceptable for meeting the

work experience requirements.

MAINTENANCE WORKER (NYC H+H)

(For NYC Health + Hospitals Only)

WHAT THE JOB INVOLVES:

Maintenance Workers (NYC H+H), under direct supervision, assist in the routine maintenance,

operation and repair of public buildings and structures, and the equipment they contain. They

conduct visual inspections of building equipment and conditions; maintain, adjust and make repairs

of building hardware, furniture, shelving and equipment; replace broken window and door glass;

repair windows and sashes; make repairs to masonry, woodwork, flooring and walls; make repairs to

building, electrical, plumbing and heating systems; assist in relocating building equipment as

directed; visually inspect public buildings, structures and equipment to assess and check for defects,

malfunctions and hazardous conditions; visually check for and record the observable conditions of

the premises; complete work orders; prepare reports; keep records; and may operate a motor vehicle

in the performance of assigned duties. All Maintenance Workers (NYC H+H) perform related work.

Some of the physical activities performed by Maintenance Workers (NYC Health + Hospitals) and

environmental conditions experienced are: climbing stairs and ladders up to 50 feet above the ground;

lifting and carrying objects weighing up to 50 pounds; using power driven and regular hand tools;

bending; crouching and kneeling; working in confined spaces; working outdoors in all kinds of weather

conditions; and working in patient rooms and other infection control environments, including isolation

rooms and operating rooms.

Special Working Conditions:

Maintenance Workers (NYC H+H), on a rotating basis, may be required to work various shifts

including nights, Saturdays, Sundays, and holidays.

(This is a brief description of what you might do in this position and does not include all the

duties of this position.)

THE SALARY:

The current minimum salary is $29.98 per hour for a 40-hour work week. This rate is subject to change.

Exam No. 3971 - Page 9

EDUCATION AND EXPERIENCE REQUIREMENTS:

1. Three years of full-time satisfactory experience as a mechanic, journeyperson or helper in the electrical

trades, the mechanical trades, or the construction or maintenance of buildings; or

2. At least two years of full-time satisfactory experience as described in "1" above plus sufficient full-time

training or education in the electrical, mechanical, or construction trades in a trade school, technical

school or vocational high school to make up the equivalent of three years of acceptable experience.

Six months of experience will be credited for each year of full-time acceptable training or education.

Note: Experience performing janitorial-type maintenance will not be acceptable for meeting the

work experience requirements.

SECRETARY

(For Agencies under the Jurisdiction of the Commissioner, DCAS Only)

WHAT THE JOB INVOLVES:

Secretaries, under supervision, perform typing, secretarial and related office work with limited

latitude for independent judgment; perform typing work including copy typing from rough or clear

drafts, typing statistical tables, and typing transcription from tapes and varityping; perform

secretarial work, including scheduling appointments and other general office work; perform basic

word processing assignments using a personal computer, word processing equipment or other

automated office equipment; may perform basic data entry functions; review and correct typed

material to ensure correct spelling, syllabification, punctuation, and proper format; may respond to

routine telephone calls; refer calls and visitors to appropriate staff. All Secretaries perform related

work.

(This is a brief description of what you might do in this position and does not include all the duties

of this position.)

THE SALARY:

The current minimum salary is $32,217 per annum. This rate is subject to change. There are

four assignment levels within this class of positions. Appointments will generally be made

to Assignment Level I. After appointment, employees may be assigned to the higher

assignment levels at the discretion of the agency.

EDUCATION AND EXPERIENCE REQUIREMENTS: A four-year high school diploma or its educational

equivalent approved by a State’s Department of Education or a recognized accrediting organization.

STAFF ANALYST TRAINEE

WHAT THE JOB INVOLVES:

Staff Analyst Trainees, under supervision with some latitude for independent judgment, receive

training in and assist in professional and technical work in the preparation and administration of

departmental budgets; the preparation and conduct of administrative and procedural

studies and analyses of the organization and operations of City agencies, and in personnel

administration. All Staff Analyst Trainees perform related work.

(This is a brief description of what you might do in this position and does not include all the

duties of this position.)

THE SALARY:

The current minimum salary is $42,150 per annum. This rate is subject to change. The salary of

those hired will be increased to $45,519 per annum upon completion of one year of satisfactory

service.

Appointments to this class of positions are subject to a two-year probationary period. At the end

of two years of satisfactory service, permanent employees in this class of positions will advance,

without further examination, to the title of Staff Analyst which has a minimum salary of $61,866

per annum. An unsatisfactory probationer’s service may be terminated at any time during the two-

year probationary period.

EDUCATION AND EXPERIENCE REQUIREMENTS:

1. A baccalaureate degree from an accredited college or university; or

2. An associate degree or completion of 60 semester credits from an accredited college or

university and two years of satisfactory full-time professional experience in one or a

combination of the following areas: working with the budget of a large public or private

concern in budget administration, accounting, economic or financial administration, or

fiscal or economic research; or in management or methods analysis, operations research,

Exam No. 3971 - Page 10

organizational research or program evaluation; or in personnel or public administration,

recruitment, position classification; or in personnel relations, labor relations, employee benefits,

staff development, employment program planning/administration, labor market research,

economic planning, social services program planning/evaluation, or fiscal management; or

3. A four-year high school diploma or its educational equivalent approved by a State’s

Department of Education,

or a recognized accrediting organization and four years of

satisfactory full-time professional experience as described in “2” above; or

4. A combination of education and/or experience equivalent to “1”, “2”, or “3” above. College

education may be substituted for professional experience at the rate of 30 semester

credits from an accredited college or university for one year of experience. However, all

candidates must have a high school diploma or its education equivalent.

The education requirement must be met by June 30, 2023. The experience requirement must be

met by the last day of the Application Period (July 18, 2023).

The high school diploma or its educational equivalent, trade school, technical school, or vocational high

school must be approved by a State's Department of Education or a recognized accrediting organization.

The college or university must be accredited by regional, national, professional, or specialized agencies

recognized as accrediting bodies by the U.S. Secretary of Education and by the Council for Higher

Education Accreditation (CHEA).

If you were educated outside the United States, you must have your foreign education evaluated to

determine its equivalence to education obtained in the United States. This is required only if you need credit

for your foreign education in this examination. For more information see the Foreign Education Evaluation

Guide in the Required Information section.

ADDITIONAL REQUIREMENTS FOR ALL OPEN COMPETITIVE TITLES:

Residency:

Under New York City Administrative Code Section 12-120, you might need to be a resident of the City

of New York within 90 days of the date you are appointed to this position. Since residency requirements

vary by title, appointing agency and length of service, consult the appointing agency's personnel office

at the time of the appointment interview to find out if City residency is required. Note that this

residency requirement does not apply to NYC Health + Hospitals or CUNY titles.

English Requirement:

You must be able to understand and be understood in English.

Proof of Identity:

Under the Immigration Reform and Control Act of 1986, you must be able to prove your identity and your

right to obtain employment in the United States prior to employment with the City of New York,

the City University of New York, and NYC Health + Hospitals.

Vaccination Requirement:

As of September 27, 2021, all new hires at NYC Health + Hospitals must be vaccinated against the

COVID-19 virus. If you are offered employment with NYC Health + Hospitals, you must be fully

vaccinated by your date of hire.

In addition to the requirements above, below are the ADDITIONAL REQUIREMENTS listed for

the titles of Clerical Associate, Clerical Associate (Pro), Clerical Associate (NYC H+H),

Clerical Associate (NYC H+H) (Pro), Computer Service Technician, Maintenance Worker,

Maintenance Worker (NYC H+H), and Secretary.

Exam No. 3971 - Page 11

ADDITIONAL REQUIREMENTS for CLERICAL ASSOCIATE:

Skills Requirement: Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per

minute.

ADDITIONAL REQUIREMENTS for CLERICAL ASSOCIATE (PRO):

Skills Requirement: Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per

minute.

ADDITIONAL REQUIREMENTS for CLERICAL ASSOCIATE (NYC H+H):

Medical Requirement: In accordance with applicable Federal, state and local laws and regulations, NYC H+H

has established medical standards for this position. Accordingly, all eligibles will be required to undergo and pass a

medical examination prior to the date of appointment to ensure that those medical standards have been met.

Additionally, eligibles will be subject to a drug screening test prior to the date of appointment.

Skills Requirement: Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per

minute.

ADDITIONAL REQUIREMENTS for CLERICAL ASSOCIATE (NYC H+H) (PRO):

Skills Requirement: Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per

minute.

ADDITIONAL REQUIREMENTS for COMPUTER SERVICE TECHNICIAN:

Driver License Requirement: At the time of appointment to this position, you must have a motor vehicle driver

license valid in the State of New York. If you have moving violations, license suspension or an accident record, you

may be disqualified. This license must be maintained for the duration of your employment.

ADDITIONAL REQUIREMENTS for MAINTENANCE WORKER:

Driver License Requirement (for Department of Citywide Administrative Services only): By the

time you are appointed to this position, you must have a motor vehicle driver license valid in the State of

New York. If you have moving violations, licenses suspension(s) or an accident record, you

may be disqualified. This license must be maintained for the duration of your employment.

ADDITIONAL REQUIREMENTS for MAINTENANCE WORKER (NYC H+H):

Medical Requirement: In accordance with applicable federal, state and local laws and regulations,

NYC Health+Hospitals has established medical standards for this position. Accordingly, all eligibles will

be required to undergo and pass a medical examination prior to the date of appointment to ensure that

those medical standards have been met. Additionally, eligibles must pass a drug screening test prior to

the date of appointment.

ADDITIONAL REQUIREMENTS for SECRETARY:

Skills Requirement

You will be required to meet the typing skills requirement demonstrating the ability to type accurately

on a personal computer at a minimum speed of 35 words per minute after errors are deducted. You

must meet this requirement in order to be appointed.

HOW TO APPLY:

There is one application and one fee for the New York City Bridge Exam. You will have the opportunity to

select one or more titles to be considered for on the day of the examination.

If you believe you meet the requirements in the "How to Qualify" section for one or more titles included

on this exam, submit an application on the Online Application System (OASys) at

www.nyc.gov/examsforjobs. Follow the onscreen application instructions for electronically

submitting your application and payment and completing any required information. A unique

and valid email address is required to file online. Several internet service providers, including

but not limited to Google, Yahoo!, AOL, Outlook.com, and Mail.com offer free email

addresses. All new OASys accounts require verification before a candidate can apply to

ensure the accuracy of candidate information. Verification is instantaneous for most

accounts, and you will receive a confirmation email with instructions to activate your

account. For any account creation issues, you will receive onscreen prompts to contact

DCAS. This review may require up to two (2) business days to be reviewed and resolved.

Please keep this information and the application period deadline in mind when creating your

account.

Exam No. 3971 - Page 12

The following methods of payment are acceptable: major credit card, bank card associated with a

bank account, or a prepaid debit card with a credit card logo which you may purchase online or at

various retail outlets. If you are receiving or participating in certain forms of public

assistance/benefits/programs, or are a veteran, you may qualify to have the application fee waived.

For more information on eligibility for a fee waiver and documentation requirements visit the Fee

Waiver FAQ on the Online Application System at: https://a856-

exams.nyc.gov/OASysWeb/faqs. Effective January 2020, the Online Application System will

no longer be supported on Windows 7 or earlier versions of Windows operating systems.

You may come to the DCAS Computer-based Testing & Application Centers to apply for this

examination online. However, you must schedule a customer service appointment prior to your visit.

Due to the COVID-19 pandemic, DCAS no longer permits walk-ins at DCAS sites.

The centers will be open Monday through Friday from 9:00 AM to 5:00 PM:

Manhattan

2 Lafayette Street

17th Floor

New York, NY 10007

Brooklyn

210 Joralemon Street

4th Floor

Brooklyn, NY 11201

Queens

118-35 Queens Boulevard

5th Floor

Forest Hills, NY 11375

Staten Island

135 Canal Street

3rd Floor

Staten Island, NY 10304

Bronx

1932 Arthur Avenue

2nd Floor

Bronx, NY 10457

The DCAS Computer-based Testing & Application Centers will be closed on Monday,

June 19, 2023 and Tuesday, July 4, 2023.

To schedule a customer service appointment through OASys for an exam-related or eligible

list- related inquiry, find Exam #1889, click Apply, and follow the instructions provided to reserve

your appointment location, date, and time.

You must complete the entire application by midnight, Eastern Time, of the last day of the

application period. If you have questions about applying for this examination, you may

contact DCAS at [email protected]c.gov.

Special Circumstances Guide: This guide is located on the DCAS website at

https://www1.nyc.gov/assets/dcas/downloads/pdf/employment/pdf_c_special_circumstances_guide.pdf and

available at the DCAS Computer-based Testing & Application Centers. This guide gives

important information about requesting an alternate test date because of religious observance or a

special test accommodation for disability, claiming Veterans' or Legacy credit, and notifying DCAS of

a change in your mailing address. Follow all instructions on the Special Circumstances Guide that

pertain to you when you complete your "Application for Examination.”

REQUIRED INFORMATION:

1. Application for Examination: Follow the online instructions, including those relating to the payment

of fee and, if applicable, those found in the Special Circumstances Guide.

2. Foreign Education Evaluation Guide: (Required only if you need credit for your foreign

education to meet the education and experience requirements): If you were educated outside the

United States,you must have your foreign education evaluated to determine its equivalence to

education obtained in the United States. The services that are approved to make this evaluation are

listed on the Foreign Education Evaluation Guide located on the Department of Citywide

Administrative Services (DCAS) website at

https://www1.nyc.gov/assets/dcas/downloads/pdf/employment/foreigneducation.pdf. When you

contact the evaluation service, request a "document-by-document" (general) evaluation of your

foreign education.

If you wish to claim credit for semester credits in one or more of the acceptable fields listed in

paragraph “1” or “3” in the How to Qualify Section for the title of Bookkeeper, request a “course- by-

course” evaluation (which includes a “document-by-document” evaluation).

You must have one of these services submit its evaluation of your foreign education directly to the

Department of Citywide Administrative Services no later than eight weeks from the last day of the

Application Period (July 18, 2023).

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THE TEST:

You will be given an exam consisting of two parts: A Qualifying Education and Experience Exam for

each title selected and a multiple-choice test at a computer terminal.

The Qualifying Education and Experience Test:

The Qualifying Education and Experience test will be administered on the same date as the multiple-

choice test. You will receive a rating of Qualified or Not Qualified on the Qualified Education and

Experience Test for each title you selected. To be found Qualified, you must meet the Education and

Experience Requirements listed in the "How to Qualify" section for each title. You will receive your

rating for this test at a later date.

The Multiple-Choice Test:

Your score on this test will be used to determine your place on each eligible list. You must achieve a

score of at least 70% to pass the test.

The multiple-choice test is designed to assess the extent to which candidates have certain abilities

determined to be important to the performance of the tasks of each title. Task areas to be tested

include: administrative duties, communication and correspondence, records management, and research

and analysis.

The multiple-choice test may include questions requiring the use of any of the following abilities:

Deductive Reasoning: the ability to apply general rules to specific problems to come up with logical

answers. Example: A Bookkeeper, Clerical Associate, Clerical Associate (NYC H+H), Computer

Service Technician, Maintenance Worker, Maintenance Worker (CUNY), Maintenance Worker (NYC H

+H), Secretary, or Staff Analyst Trainee may use this ability when researching and cross-referencing

discrepancies, irregularities, or fluctuations in reports, records, or statements in order to verify details.

Inductive Reasoning: the ability to combine separate pieces of information or specific answers to

problems to form general rules or conclusions; to think of possible reasons for why things go together.

Example: A Bookkeeper, Clerical Associate, Clerical Associate (NYC H+H), Computer Service

Technician, Maintenance Worker, Maintenance Worker (CUNY), Maintenance Worker (NYC H+H),

Secretary, or Staff Analyst Trainee may use this ability when comparing, verifying, and reconciling data

from multiple record sources in order to ensure accuracy of information and for conformity with

established policy and procedures.

Information Ordering: the ability to follow correctly a rule or set of rules or actions in a certain order.

The rule or set of rules used must be given. The things or actions to be put in order can include

numbers, letters, words, pictures, procedures, sentences and mathematical or logical operations.

Example: A Bookkeeper, Clerical Associate, Clerical Associate (NYC H+H), Computer Service

Technician, Maintenance Worker, Maintenance Worker (CUNY), Maintenance Worker (NYC H+H),

Secretary, or Staff Analyst Trainee may use this ability when monitoring and updating records.

Memorization: the ability to remember information, such as words, numbers, pictures & procedures.

Pieces of information can be remembered by themselves or with other pieces of information. Example:

A Bookkeeper, Clerical Associate, Clerical Associate (NYC H+H), Computer Service Technician,

Maintenance Worker, Maintenance Worker (CUNY), Maintenance Worker (NYC H+H), Secretary, or

Staff Analyst Trainee may use this ability when reading department guidelines and regulations,

including general orders, operations orders, policies and procedures, computer messages and manuals,

to stay informed and inform relevant parties of department procedural changes.

Problem Sensitivity: the ability to tell when something is wrong or likely to go wrong. It includes being

able to identify the whole problem, as well as elements of the problem. Example: A Bookkeeper,

Clerical Associate, Clerical Associate (NYC H+H), Computer Service Technician, Maintenance Worker,

Maintenance Worker (CUNY), Maintenance Worker (NYC H+H), Secretary, or Staff Analyst Trainee

may use this ability when planning and collecting, organizing, analyzing, interpreting, and presenting

data relative to the problems of the group or organization.

Time Sharing: the ability to shift back and forth between two or more sources of information. Example:

A Bookkeeper, Clerical Associate, Clerical Associate (NYC H+H), Computer Service Technician,

Maintenance Worker, Maintenance Worker (CUNY), Maintenance Worker (NYC H+H), Secretary, or

Staff Analyst Trainee may use this ability when searching for and retrieving information from computer

records or files in order to compile information required to enter data on special reports and forms.

Written Comprehension: the ability to understand written sentences and paragraphs. Example: A

Bookkeeper, Clerical Associate, Clerical Associate (NYC H+H), Computer Service Technician,

Maintenance Worker, Maintenance Worker (CUNY), Maintenance Worker (NYC H+H), Secretary, or

Staff Analyst Trainee may use this ability when reviewing various requests for accuracy prior to

processing.

Written Expression: the ability to use English words or sentences in writing so that others will

understand. Example: A Bookkeeper, Clerical Associate, Clerical Associate (NYC H+H), Computer

Service Technician, Maintenance Worker, Maintenance Worker (CUNY), Maintenance Worker (NYC H

+H), Secretary, or Staff Analyst Trainee may use this ability when contacting other internal work units or

external organizations in writing to obtain necessary information.

Exam No. 3971 - Page 14

EXAM SITE ADMISSION:

Your Admission Notice will be available on your Dashboard in OASys 14 days before the first date on which testing is

expected to begin. You can print or display your Admission Notice on your phone or personal device to gain entry to the

test site. Test site assignments will take your address into consideration, but nearness to your address cannot be

guaranteed.

Warning: After gaining entry to the test site, you are not permitted to enter the testing area with electronic devices.

Electronic devices include, but are not limited to, cellular phones, smart watches, recording devices, beepers, pagers,

cameras, or portable media players. You are not permitted to use any type of headphones or ear buds. Calculators are

permitted; however, they must be hand- held, battery or solar powered, and numeric only. Calculators with functions other

than addition, subtraction, multiplication, and division are prohibited. Electronic devices with an alphabetic keyboard or

with word processing or data recording capabilities such as planners, organizers, etc. are prohibited. If you use any of

these devices anywhere at any test site, whether in the testing area, restroom, hallway, or other location, at any time

before, during or after the test or Protest Review Session, your test score will be nullified, you will be disqualified from

taking any civil service tests for up to five years, and your application fee will not be refunded.

You may not have any other person, including children, present with you while you are being processed for or taking the

test, and no one may wait for you inside of a Computer-based Testing & Application Center while you are taking the test.

Required Identification: You are required to bring one (1) form of valid (non-expired) signature and photo bearing

identification to the test site. The name that was used to apply for the exam must match the first and last name on the

photo ID. A list of acceptable identification documents is provided below. If you do not have an acceptable ID, you may

be denied testing. Acceptable forms of identification (bring one) are as follows: State issued driver's license, City or State

issued identification card, IDNYC, US Government issued Passport, US Government issued Military Identification Card,

US Government issued Alien Registration Card, Employer ID with photo, or Student ID with photo.

Leaving: You must leave the test site once you finish the test. If you leave the test site after being fingerprinted but before

finishing the test, you will not be permitted to re-enter. If you disregard this instruction and re-enter the test site, you may

not receive your test results, your test score may be nullified, and your application fee will not be refunded.

CHANGE OF MAILING ADDRESS, EMAIL ADDRESS, AND/OR TELEPHONE NUMBER:

It is critical that you promptly notify DCAS of any change to your mailing address, email address and/or phone number. If

we do not have your correct mailing address, email address and/or phone number, you will not receive information about

your exam(s), consideration for appointment and/or important information that may require a response by a specified

deadline. If you need to update your Mailing Address, Email Address, and/or Telephone Number, read below:

am No. 3971 - Page 15

If you meet the education and experience requirements for one or more of the titles you selected and

pass the multiple-choice test, your name will be placed in final score order on one or more eligible lists.

You will be given a list number for each eligible list your name appears on and you will be notified by

email of your test results. The eligible list determines the order by which candidates will be considered

for appointment or promotion. If you meet all requirements and conditions, you will be considered for

appointment or promotion if your name is reached on the eligible list. Once a list for a City title has

been established, it will typically remain active for four years. To learn more about the civil service

system for City agencies go to: https://www1.nyc.gov/site/dcas/employment/civil-service-system.page.

The eligible lists for

NYC Health + Hospitals resulting from this examination will be terminated one

year from the date they are established, unless extended by NYC Health + Hospitals.

The eligible list for CUNY resulting from this examination will be terminated one year from the date

it is established, unless extended by CUNY.

SPECIAL ARRANGEMENTS:

Make-up Test:

You may apply for a make-up test if you cannot take the test on the regular test date(s) for any

of the following reasons:

1. compulsory attendance before a public body;

2. on-the-job injury or illness caused by municipal employment where you are an officer or

employee of the City, City University of New York, or NYC Health + Hospitals;

3. absence from the test within one week after the death of a spouse, domestic partner, parent,

sibling, child or child of a domestic partner where you are an officer or employee of the City,

City University of New York, or NYC Health + Hospitals;

4. absence due to ordered military duty;

5. a clear error for which the Department of Citywide Administrative Services or the examining

agency is responsible; or

6. a temporary disability, pregnancy-related, or child-birth-related condition preventing you from

taking the test.

To request a make-up tes

t, contact Administration, Customer, and Exam Support by mail at 1 Centre

Street,

14th

Floor,

New

York, NY 10007, or by email at [email protected]

as soon as possible, and include documentation of the special circumstances that caused you to

miss your test.

SELECTIVE CERTIFICATION:

If you meet the requirements for Selective Certification for positions requiring

the special experience, licenses, or certificates as described in the following sections,

you may be considered for appointment to positions requiring such experience,

license, or certificate through a process called Selective Certification. If you

qualify for Selective Certification, you may be given preferred consideration for positions

requiring this experience, license, or certificate. Follow the instructions given to you on the

day of the multiple-choice test to indicate your interest in such Selective

Certification. For promotional exams experience obtained in provisional service will

not be considered when evaluating whether candidates are qualified for Selective

Certification. Your experience, license, or certificate will be verified at the time of the

appointment interview.

SELECTIVE CERTIFICATION for Clerical Associate:

Selective Certification for Foreign Language and/or American Sign Language: If you can

speak Albanian (ALB), Arabic (ARA), Bengali (BEN), Bosnian/Serbo Croatian (SRC), Chinese

(Cantonese) (CAN), Chinese (Mandarin) (MAN), French (FRE), German (GER), Greek (GRE),

Haitian/Creole (CRE), Hindi (HIN), Italian (ITA), Japanese (JPN), Korean (KOR), Portuguese

(POR), Polish (POL), Russian (RUS), Spanish (SPA), Tibetan (TIB), Urdu (URD), Vietnamese

(VIE), West African Languages (e.g., Ibo, Swahili, Yoruba) (WAL), Yiddish (YDD), and/or you know

American Sign Language (ASL) you may be considered for appointment to positions requiring this

ability through a process called Selective Certification. If you pass a qualifying test, you may be

given preferred consideration for positions requiring this ability.

CHANGE OF NAME AND/OR SOCIAL SECURITY NUMBER:

Use the Data Correction Form and follow all instructions for changing your name and/or social security number

with DCAS. The following link

will provide you with the DCAS Data Correction Form: https://www1.nyc.gov/assets/

dcas/downloads/pdf/employment/dp148a.pdf

THE TEST RESULTS:

Eligible lists will

be created for each title included on the New York City Bridge Exam.

• City Employees - update this information in NYCAPS Employee Self-Service (ESS) at www.nyc.gov/ess

• All Others - update this information on your Profile page in the Online Application System (OASys) by

logging into your OASys account and navigating to your Dashboard, then your Profile tab at

www.nyc.gov/examsforjobs

• Submit a written request by email at [email protected], by fax (646) 500-7199, or by regular mail:

DCAS, 1 Centre Street, 14th Floor, New York, NY 10007. Your written request must include your full name,

social security number, exam title(s), exam number(s), previous mailing and/or email address, and your

new mailing and/or email address

am No. 3971 - Page 16

Selective Certifications for Special Experience:

If you have the experience listed in one or more of the areas below, you may be considered for appointment to

positions requiring experience through a process called Selective Certifica

tion. If you qualify for Selective Certification,

you may be given preferred consideration for positions requiring this experience.

Selective Certification for Experience with the New York City Financial Management System (FMG): At least two

(2) years of satisfactory full-time professional experience using the New York City Financial Management System,

performing tasks included but not limited to the accounting of City funds, administering budgets and revenues, and/or

processing payments.

Selective Certification for Call Center Experience (CCX): At least six (6) months of full-time Call Center Experience

responding to emergency calls, customer complaints, and escalation of high-priority inquiries.

Selective Certification for Data Systems and Applications (DBA): At least two (2) years of satisfactory full-

time experience working with data entry software and web-based applications.

Selective Certification for Microsoft Office (OFF): At least one (1) year of satisfactory full-time experience using Microsoft Office.

This includes basic knowledge of Word (including the ability to open, save, print, and re-open a document; change fonts, align

paragraphs, and insert graphics), Excel (including basic data entry, number formatting, and simple func

tions and formulas), and

Outlook (including opening, sending, forwarding and responding to email and scheduling appointments).

Selective Certification for Microsoft Excel (EXL): At least six (6) months of satisfactory full-time

experience using Microsoft Excel. This includes basic knowledge of Excel (including basic data

entry, number formatting, and simple functions and formulas).

Selective Certification for Medical Billing (MDB): At least two (2) years of satisfactory full-time medical billing

experience in a hospital or physician’s office. Experience should include, but not be limited to, entering,

collecting, and verifying insurance information with payers via websites; entering explanations of benefits

(EOBs); processing rejections, denials and coding appeals using classification and systems (such as ICD-10,

CPT, HCPCS, and/or RCMS); and knowledge of HIPAA guidelines and Medicaid, Medicare, and commercial

insurance billing practices and regulations.

Selective Certification for Municipal Government Experience (MGE): At least one (1) year of

satisfactory full-time experience working within a municipal government in a similar position, which

provides services for a city with a population over 1 million.

Selective Certification for Payroll Experience (PAY): At least two (2) years of satisfactory full-

time

experience in payroll related work that involves such areas as planning and coordinating payroll

activities for employees

in a large organization.

Selective Certification for Personnel Experience (ANP): At least two (2) years of satisfactory full-

time experience in personnel related work that involves such areas as planning and coordinating

personnel/civil service activities and benefits for employees in a large organization.

SELECTIVE CERTIFICATIONS for Clerical Associate (NYC H+H):

Selective Certification for Foreign Language and/or American Sign Language: If you can speak Albanian

(ALB), Arabic (ARA), Bengali (BEN), Bosnian/Serbo Croatian (SRC), Chinese

(Cantonese) (CAN), Chinese (Mandarin) (MAN), French (FRE), German (GER), Greek (GRE),

Haitian/Creole (CRE), Hindi (HIN), Italian (ITA), Japanese (JPN), Korean (KOR), Portuguese

(POR), Polish (POL), Russian (RUS), Spanish (SPA), Tibetan (TIB), Urdu (URD), Vietnamese

(VIE), West African Languages (e.g., Ibo, Swahili, Yoruba (WAL), Yiddish (YDD), and/or you know American

Sign Language (ASL) you may be considered for appointment to positions requiring this

ability through a process called Selective Certification. If you pass a qualifying test, you may be

given preferred consideration for positions requiring this ability.

Selective Certification for Microsoft Office (OFF): At least one (1) year of satisfactory full-time

experience using Microsoft Office. This includes basic knowledge of Word (including the ability to

open, save, print, and re-open a document; change fonts, align paragraphs, and insert graphics,

Excel (including basic data entry, number formatting, and simple functions and formulas), and Outlook

(including opening, sending, forwarding and responding to email and scheduling appointments).

Selective Certification for Data Entry (DEE): At least one (1) year of satisfactory full-time experience

performing data entry into a database or Excel spreadsheet, including formatting numbers

and conducting quality checks for data entry errors.

Selective Certification for Customer Service (CSD): At least two (2) years of satisfactory full-time

experience in customer service. Experience would include but not be limited to responding to and

resolving customer concerns and/or complaints in person, by phone or in writing (e.g., via email or written

letter).

am No. 3971 - Page 17

Renovation, Repair and Painting (RRP): Possession of a USEPA Certification in

Renovation, Repair and Painting. If you are appointed through Selective Certification,

you must maintain your United States Environmental Protection Agency (USEPA)

Certification in Renovation, Repair and Painting valid for the duration of your

employment.

Selective Certification for United States Environmental Protection Agency (USEPA)

Certification

Lead-based

Paint

Activities

(Abatement)

(ILB):

Possession of a

USEPA Certification in Lead- based Paint Activities (Abatement). If you are appointed through Selective

Certification, you must maintain your United States Environmental Protection

Agency (USEPA) Certification in Lead- based Paint

Activities (Abatement) valid for the duration

of your employment.

Selective Certification for Municipal Government Experience (MGE): At least one (1)

year of satisfactory full-time experience working within a municipal government in a similar

position, which provides services for a city with over 1 million in population.

Selective Certification for OSHA Certificate for Hazardous Chemical

Information Certification (CHM): Possession of a valid OSHA Certificate for

Hazardous

Chemical Information.

Selective Certification for Quality

Assurance Building Repairs (QBR): At least one (1)

year of satisfactory full-time experience conducting visual inspections and repairs to building hardware,

furniture, shelving and equipment; routine maintenance, operation and repair of public buildings and

structures, and the equipment they contain, or experience replacing broken windows and door glass

and making minor repairs to masonry, woodwork, flooring, walls and

building, electrical, plumbing, and heating systems.

Selective Certification for Positions Requiring Possession of a Certificate of Fitness for Low Pressure

Oil Boilers (P-99) Issued by the New York City Fire Department (FOB): Possession of a Certificate of

Fitness to for Low Pressure Oil Boilers (P-99), issued by the New York City Fire Department. If you are

appointed through Selective Certification, then you must maintain your P-99 Certification for the

duration of employment.

Selective Certification for Positions Requiring Possession of a Certificate of Fitness to Operate

Air Compressors (A-35), issued by the New York City Fire Department (FAC): Possession of a Certificate of

Fitness to Operate Air Compressors (A-35), issued by the New York City Fire Department. If you

are appointed through Selective Certification, then you must maintain your A-35

Certification for the duration of your employment.

SELECTIVE CERTIFICATION FOR MAINTENANCE WORKER (NYC H+H):

Selective Certification for Driver License (MVO): Possession of a motor vehicle Driver License that is valid in

the State of New York. If you are appointed through Selective Certification, you must maintain your

motor vehicle Driver License for the duration of your employment.

SELECTIVE CERTIFICATION for Secretary (for Agencies under the Jurisdiction of the Commissioner,

DCAS Only):

Selective Certification for Stenographic Skill (STE): If you can take dictation at a minimum speed of 80

words per minute, you may be considered for appointment to positions requiring stenographic skills. If you pass

a qualifying test, you may be given preferred consideration for positions requiring this ability.

SELECTIVE CERTIFICATION for Maintenance Worker:

Selective Certification for Driver License (MVO): Possession of a motor vehicle Driver License that is valid

in the State of New York. If you are appointed through Selective Certification, you must maintain your

motor vehicle Driver License for the duration of your employment.

Selective Certification for Positions Requiring Heating Experience (HET): At least

six (6) months of satisfactory full-time experience in the diagnosis and repair of heating

plants and hot water systems in large, tenanted buildings, including burner and boiler repair

in a private, not for profit, or government agency.

Selective Certification for Gas Work Qualification (G54): Possession of a Full Gas Work

Qualification pursuant to Local Law 150 of 2016. A Limited Gas Work Qualification is not acceptable for

this Selective Certification. If you are appointed through Selective Certification, you must maintain your

Gas Work Certification for the duration of your employment.

Selective Certification for United States Environmental Protection Agency (USEPA) Certification in

am No. 3971 - Page 18

Selective Certification for Emergency Preparedness (EMR): At least six (6) months of

satisfactory full-time experience in any or all of the following emergency preparedness areas:

Agency Preparedness & Response to Public Health Hazards and Natural Disasters; Emergency

Field Operations; Emergency Preparedness Grants Management & Administration; and/or

Healthcare and Community Readiness.

SELECTIVE CERTIFICATION for Staff Analyst Trainee:

Selective Certification for Positions Requiring Experience in the Non-Medical Aspects of

Public Health District, Facility, or Program (NMP): At least one (1) year of satisfactory full-

time experience, which was not part of your baccalaureate degree program, in a health

services setting such as a laboratory, hospital, community health center, private medical

practice, or other patient care facility, or in a public health, environmental health, or mental

hygiene program, engaged in the preparation and administration of budgets, contracts, and/or

grants; and/or in the preparation and conduct of administrative, procedural, organizational

and/or operational studies and analyses; and/or in personnel administration.

Selective Certification for Positions Requiring Experience in Scientific, Public Health or

Public Policy Research (SPH): At least six (6 ) months of satisfactory full-time experience,

which was not part of your baccalaureate degree program, conducting research and analysis

in physical, biological or environmental science or public health or public policy.

Selective Certification for Positions Requiring Organizational Research Experience (ANO):

At least six (6) months of satisfactory full-time experience, which was not part of your

baccalaureate degree program, using quantitative analysis, cost analysis and other research

techniques in a private or not for profit organization, or government agency.

Selective Certification for Positions Requiring Health Information Technology Systems

Experience (HIT): At least six (6) months of satisfactory full-time experience, which was not

part of your baccalaureate degree program, using health information technology

systems and/ or electronic health records operations for the purpose of collecting and

coordinating surveillance data from hospitals, community health centers, and/or private

practices regarding smoking and chronic diseases such as diabetes, cancer and hypertension.

Selective Certification for Microsoft Office (OFF): At least one (1) year of satisfactory full-time experience using

Microsoft Office. This includes basic knowledge of Word (including the ability to open, save, print, and re-open a

document; change fonts, align paragraphs, and insert graphics), Excel (including basic data entry, number

formatting, and simple functions and formulas), and Outlook (including opening, sending, forwarding and responding

to email and scheduling appointments).

Selective Certification for Foreign Language and/or American Sign Language: If you can speak Albanian

(ALB), Arabic (ARA), Bengali (BEN), Bosnian/Serbo Croatian (SRC), Chinese (Cantonese) (CAN), Chinese

(Mandarin) (MAN), French (FRE), German (GER), Greek (GRE), Haitian/Creole (CRE), Hindi (HIN), Italian

(ITA), Japanese (JPN), Korean (KOR), Portuguese (POR), Polish (POL), Russian (RUS), Spanish (SPA),

Tibetan (TIB), Urdu (URD), Vietnamese (VIE), West African Languages (e.g., Ibo, Swahili, Yoruba) (WAL),

Yiddish (YDD), and/or you know American Sign Language (ASL) you may be considered for appointment to

positions requiring this ability. If you pass a qualifying test, you may be given preferred consideration for positions

requiring this ability.

Selective Certification for Experience in Medical Billing (MDB): At least two (2) years of satisfactory full-time

medical billing experience in a hospital or physician’s office. Experience should include, but not be limited to,

entering, collecting and verifying insurance information with payers via websites; entering explanations of benefits

(EOBs); processing rejections, denials and appeals; using classification and coding systems (such as ICD-10,

CPT, HCPCS, and/or RCMS); and, knowledge of HIPAA guidelines and Medicaid, Medicare and commercial

insurance billing practices and regulations.

Selective Certification for Call Center Experience (CCX): At least six (6) months of satisfactory full-time

experience working in a call center responding to emergency calls and customer complaints, and providing the

escalation of high-priority inquiries.

am No. 3971 - Page 19

For information about other exams, and your City exam or list status, call 212-669-1357.

Internet: nyc.gov/dcas, nyc.gov/hhc, cuny.edu

Selective Certification for Certified Application Counselors (CAC): Possession of a valid

New York State of Health certification as a Certified Application Counselor. This certification

must be maintained for the duration of your employment.

The above Selective Certification requirements may be met at anytime during the duration of

the eligible list. If you meet this requirement at some future date, please submit a

request by email to: [email protected], or by mail to: DCAS Bureau of

Examinations – Exam Development Group, 1 Centre Street, 14

Floor, New York, NY

10007. Please include the examination title and number, your full name, OASys Profile ID

number, and the Selective Certification(s) you are requesting in your correspondence.

APPLICATION RECEIPT:

You will be emailed a receipt immediately after you have applied for the examination. If you do not

receive this receipt, check "Junk", "Trash", or "Spam" folders for the primary email linked to your

Online Application System (OASys) account. If you are unable to locate the email, you can view a

summary of the notification email to you on your OASys Dashboard, then Notifications. If you are still

unable to find the email, please email DCAS via the Contact feature available in OASys with a

description of the issue and include the exam number and your profile number located on your

Profile page. While on your Profile page, check that the email addresses you provided are correct

and/or updated.

PENALTY FOR MISREPRESENTATION:

Any intentional misrepresentation on the application or examination may result in disqualification,

even after appointment, and may result in criminal prosecution.

The General Examination Regulations of the Department of Citywide Administrative Services (DCAS) apply to this

examination and are part of this Notice of Examination. They are posted at nyc.gov/dcas and copies are available at the

DCAS Computer-based Testing & Application Centers.

The City of New York and NYC Health + Hospitals are Equal Opportunity Employers.

The City University of New York is an Equal Opportunity /Affirmative Action/Immigration and Control Act/ Americans with Disabilities Act

Employer

Title Code Nos. 40526, 10251, 13615, 90698, 10252, 12749; Bookkeeping Occupational Group, Administrative Occupational Group,

Computer Service Occupational Group, The Skilled Craftsman and Operative Service, Stenographer/Secretary Occupational Group,

Staff Analysis Occupational Group.

NYC Health + Hospitalts - Title Code Nos. 102620 and 907260; NYC Plan of Titles for NYC Health + Hospitals.

Selective Certification for Positions Requiring Experience Using Microsoft Excel (EXL): At least six (6) months

of satisfactory full-time experience using Microsoft Excel. This experience must include advanced knowledge of

Excel, including but not limited to advanced functions (VLOOKUP, IF statements) and Pivot Tables.

Selective Certification for the Ability to Use SAS and/or R Statistical Analysis Software (SAS): At least six (6)

months of satisfactory full-time experience analyzing data using SAS and/or R to perform data management and data

cleaning, perform basic statistics such as calculating proportions, means and medians, and conduct bivariate

analysis.

Selective Certification for the Incident Command Structure (ICS) Certification (ICS): Possession of a valid Incident

Command Structure (ICS) certification. This certification must be maintained for the duration of your employment.

Selective Certification for Foreign Language and/or American Sign Language: If you can speak Albanian

(ALB), Arabic (ARA), Bengali (BEN), Bosnian/Serbo Croatian (SRC), Chinese (Cantonese) (CAN), Chinese

(Mandarin) (MAN), French (FRE), German (GER), Greek (GRE), Haitian/Creole (CRE), Hindi (HIN), Italian (ITA),

Japanese

(JPN), Korean (KOR), Portuguese (POR), Polish (POL), Russian (RUS), Spanish (SPA), Tibetan (TIB), Urdu (URD),

Vietnamese (VIE), West African Languages (e.g., Ibo, Swahili, Yoruba) (WAL), Yiddish (YDD), and/or you know

American Sign Language (ASL) you may be considered for appointment to positions requiring this ability. If you pass

a qualifying test, you may be given preferred consideration for positions requiring this ability.

Selective Certification for Municipal Government Experience (MGE): At least one (1) year of satisfactory full-time

experience working within a municipal government in a similar position, which provides services for a city with over 1

million in population.