STATEMENT OF WORK
SECURITY GUARD SERVICES
INVITATION TO QUALIFY (ITQ) CONTRACT
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OVERVIEW: The purpose of this Security Guard Services ITQ contract is to qualify responsible and
responsive Contractors to address the requirements of the Commonwealth of Pennsylvania agencies for Security
Guard Services. This contract will provide using agencies with the ability to purchase these services directly
from Security Guard Service providers based on the Counties where they are willing to provide service. The
Department of General Services (DGS) has identified this contract as one which will be made available for
COSTARS members’ participation, see additional language regarding COSTARS contained in the terms and
conditions.
ISSUING OFFICE: This ITQ Contract is managed and administered by the Commonwealth of Pennsylvania,
Department of General Services, Bureau of Procurement. All inquiries should be referred to:
Kelly Warnick, Commodity Specialist
Department of General Services Bureau
of Procurement
555 Walnut Street, 6
th
Floor
Harrisburg, PA 17101-1914
Telephone: (717) 214-3434
Email: [email protected]
QUALIFICATIONS: Contractors interested in becoming an ITQ Contractor must meet the following
requirement. Failure to meet the below requirement will result in the application being rejected. Each
Contractor that meets the minimum qualifications will be awarded a contract. Award of a contract to a
Contractor is not a guarantee of business.
A. Contractors must provide documentation showing two (2) years of experience in Security Guard
Services.
B. Contractors must select the county(ies) in which they can serve.
SERVICE CATEGORIES: Contractors will need to choose the appropriate commodity code(s) to qualify for
this contract. Contractors will select the appropriate code(s) under the Business Details section of the
qualification process. The Commonwealth may add additional commodity codes as the need arises. The table
below lists the appropriate commodity code and description of each service category.
COMMODITY CODE
DESCRIPTION OF SERVICE CATEGORY
92120000-
ITQ-410 Level 1:
Unarmed Guard
Guards shall be trained in basic security guard duties and must have attained a
minimum age of twenty-one (21) years of age and shall have sufficient
knowledge of civil law to conduct prescribed guard service. Must possess an
High School Diploma/GED and the ability to read and understand and apply
printed rules and detailed orders, ability to meet and deal with the general public.
Must be a United States Citizen, be bonded through the contract vendor, possess a
valid driver's license for sites that require roaming to operate vehicles and be
physically able to conduct their assigned duties. Must speak, read, and write
STATEMENT OF WORK
SECURITY GUARD SERVICES
INVITATION TO QUALIFY (ITQ) CONTRACT
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English fluently, possess the ability to communicate effectively, must be able to
write clear, accurate detailed reports, maintain tour (shift) logs as required, have
the ability to read, understand direction, and apply policies, rules, and detailed
orders.
Services Include: Provide personnel screening, visitor processing, package
screening and controlling/patrolling area(s) while maintaining one’s poise and
self-control under stress and be able to intercede when needed in disorderly
behavior, accidents and be capable of self-defense to ward off a potential attacker
or to protect others.
Guards may be required to carry batons, cell phones, radio equipment and other
equipment while on duty and always carry and/or display company identification,
while on State property and must have a working knowledge of intrusion devices,
facilities system locations, significance of trouble/fire alarm signal indicators, fire
hydrants, fire extinguishers and proper use of the same. Operation of licensed
motor vehicles may also be required.
92120000-ITQ-401
Level 1: Unarmed Guard
DGS Certified Small
Business Only
Guards are to be responsible for screening: personnel, visitors and packages.
They will monitor and control all surrounding areas of assigned facility. Assisting
in the protection of all occupants is required.
92120000-ITQ-411
Level 2: Armed Guard
Guards shall be trained in basic security guard duties and must have attained a
minimum age of twenty-one (21) years of age and shall have sufficient
knowledge of civil law to conduct prescribed guard service. Must possess an
High School Diploma/GED and the ability to read and understand and apply
printed rules and detailed orders, ability to meet and deal with the general public.
Must be a United States Citizen, be bonded through the contract vendor, possess a
valid driver's license for sites that require roaming to operate vehicles and be
physically able to conduct their assigned duties. Must speak, read, and write
English fluently, possess the ability to communicate effectively, must be able to
write clear, accurate detailed reports, maintain tour (shift) logs as required, have
the ability to read, understand direction, and apply policies, rules, and detailed
orders.
Shall be proficient in the use and safe handling of a firearm and qualified by Act
235 Lethal Weapons Certification. All armed guards shall have received training
and licensing in accordance with Act 235 of the General Assembly of the
Commonwealth of Pennsylvania, October 10, 1974, as amended (Lethal Weapons
Training) and such training and licenses as may be required under laws now in
effect or may be enacted later.
STATEMENT OF WORK
SECURITY GUARD SERVICES
INVITATION TO QUALIFY (ITQ) CONTRACT
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Services Include: Provide personnel screening, visitor processing, package
screening and controlling/patrolling area(s) while maintaining one’s poise and
self-control under stress and be able to intercede when needed in disorderly
behavior, accidents and be capable of self-defense to ward off a potential attacker
or to protect others.
May be required to carry batons, cell phones, radio equipment and other
equipment while on duty and always carry and/or display company identification,
while on State property and must have a working knowledge of intrusion devices,
facilities system locations, significance of trouble/fire alarm signal indicators, fire
hydrants, fire extinguishers and proper use of the same. Operation of licensed
motor vehicles may also be required.
Pistols shall be carried at all times while on duty. At no time is the Pistol to be
concealed. Shotguns or rifles are prohibited
92120000-ITQ-402
Level 2: Armed Guard
DGS Certified Small
Business Only
Guards are to be responsible for screening: personnel, visitors and packages.
They will monitor and control all surrounding areas of assigned facility. Assisting
in the protection of all occupants is required
Shall be proficient in the use and safe handling of a firearm and qualified by Act
235 Lethal Weapons Certification. All armed guards shall have received training
and licensing in accordance with Act 235 of the General Assembly of the
Commonwealth of Pennsylvania, October 10, 1974, as amended (Lethal Weapons
Training) and such training and licenses as may be required under laws now in
effect or may be enacted later.
Pistols shall be carried at all times while on duty. At no time is the Pistol to be
concealed. Shotguns or rifles are prohibited.
STATEMENT OF WORK
SECURITY GUARD SERVICES
INVITATION TO QUALIFY (ITQ) CONTRACT
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92120000-ITQ-412
Level 3: Armed
Enhanced Guard
Guards shall be trained in basic security guard duties and must have attained a
minimum age of twenty-one (21) years of age and shall have sufficient
knowledge of civil law to conduct prescribed guard service. Must possess an
High School Diploma/GED and the ability to read and understand and apply
printed rules and detailed orders, ability to meet and deal with the general public.
Must be a United States Citizen, be bonded through the contract vendor, possess a
valid driver's license for sites that require roaming to operate vehicles and be
physically able to conduct their assigned duties. Must speak, read, and write
English fluently, possess the ability to communicate effectively, must be able to
write clear, accurate detailed reports, maintain tour (shift) logs as required, have
the ability to read, understand direction, and apply policies, rules, and detailed
orders.
Shall have a minimum of one (1) year experience as Law Enforcement Officer or
Military Service or college degree with a majority of courses focused on police
science, police evidence and law, criminology and general law. Demonstrate
proficiency in the operation and use of shotguns and rifles, including AR-15 Style
rifle.
Shall be proficient in the use and safe handling of a firearm and qualified by Act
235 Lethal Weapons Certification. All armed guards shall have received training
and licensing in accordance with Act 235 of the General Assembly of the
Commonwealth of Pennsylvania, October 10, 1974, as amended (Lethal Weapons
Training) and such training and licenses as may be required under laws now in
effect or may be enacted later.
Services Include: Provide personnel screening, visitor processing, package
screening and controlling/patrolling area(s) while maintaining one’s poise and
self-control under stress and be able to intercede when needed in disorderly
behavior, accidents and be capable of self-defense to ward off a potential attacker
or to protect others.
May be required to carry batons, cell phones, radio equipment and other
equipment while on duty and always carry and/or display company identification,
while on State property and must have a working knowledge of intrusion devices,
facilities system locations, significance of trouble/fire alarm signal indicators, fire
hydrants, fire extinguishers and proper use of the same. Operation of licensed
motor vehicles may also be required.
Must carry authorized weapons including rifle or shotgun, as required.
STATEMENT OF WORK
SECURITY GUARD SERVICES
INVITATION TO QUALIFY (ITQ) CONTRACT
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92120000-ITQ-403
Level 3: Armed Enhanced
Guard
DGS Certified Small
Business Only
Guards are to be responsible for screening: personnel, visitors and packages.
They will monitor and control all surrounding areas of assigned facility. Assisting
in the protection of all occupants is required
Shall be proficient in the use and safe handling of a firearm and qualified by Act
235 Lethal Weapons Certification. All armed guards shall have received training
and licensing in accordance with Act 235 of the General Assembly of the
Commonwealth of Pennsylvania, October 10, 1974, as amended (Lethal Weapons
Training) and such training and licenses as may be required under laws now in
effect or may be enacted later.
Demonstrate proficiency in the operation and use of shotguns and rifles, including
AR-15 Style rifle.
Must carry authorized weapons including rifle or shotgun, as required
92120000-ITQ-413
Level 4: K–9 Guard
Guards shall be trained in basic security guard duties and must have attained a
minimum age of twenty-one (21) years of age and shall have sufficient
knowledge of civil law to conduct prescribed guard service. Must possess an High
School Diploma/GED and the ability to read and understand and apply printed
rules and detailed orders, ability to meet and deal with the general public. Must be
a United States Citizen, be bonded through the contract vendor, possess a valid
driver's license for sites that require roaming to operate vehicles and be physically
able to conduct their assigned duties. Must speak, read, and write English
fluently, possess the ability to communicate effectively, must be able to write
clear, accurate detailed reports, maintain tour (shift) logs as required, have the
ability to read, understand direction, and apply policies, rules, and detailed orders.
Shall be proficient in the use and safe handling of a firearm and qualified by Act
235 Lethal Weapons Certification. All armed guards shall have received training
and licensing in accordance with Act 235 of the General Assembly of the
Commonwealth of Pennsylvania, October 10, 1974, as amended (Lethal Weapons
Training) and such training and licenses as may be required under laws now in
effect or may be enacted later.
Shall have a minimum of one (1) year experience as a K9 Law Enforcement
Officer or Federal Customs Canine Officer. Experience in inspecting buildings
and vehicles for contraband, weapons and maintaining public order and crowd
control. Must handle and control trained K9s with the appropriate level of
aggression and maintain agility, strength, and stamina required to conduct K9
duties. Also, must be able to make quick decisions and adhere to K9 enforcement
policies.
Services Include: Provide personnel screening, visitor processing, package
screening and controlling/patrolling area(s) while maintaining one’s poise and
self-control under stress and be able to intercede when needed in disorderly
STATEMENT OF WORK
SECURITY GUARD SERVICES
INVITATION TO QUALIFY (ITQ) CONTRACT
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behavior, accidents and be capable of self-defense to ward off a potential attacker
or to protect others.
May be required to carry batons, cell phones, radio equipment and other
equipment while on duty and always carry and/or display company identification,
while on State property and must have a working knowledge of intrusion devices,
facilities system locations, significance of trouble/fire alarm signal indicators, fire
hydrants, fire extinguishers and proper use of the same. Operation of licensed
motor vehicles may also be required.
Pistols shall be carried at all times while on duty. At no time is the Pistol to be
concealed. Shotguns or rifles are prohibited.
Training) and such training and licenses as may be required under laws now in
effect or may be enacted later.
Shall have a minimum of one (1) year experience as a K9 Law Enforcement
Officer or Federal Customs Canine Officer.
Pistols shall be carried at all times while on duty. At no time is the Pistol to be
concealed. Shotguns or rifles are prohibited.
92120000-ITQ-404
Level 4: K-9 Guard
DGS Certified Small
Business Only
Guards are to be responsible for screening: personnel, visitors and packages.
They will monitor and control all surrounding areas of assigned facility. Assisting
in the protection of all occupants is required
Shall be proficient in the use and safe handling of a firearm and qualified by Act
235 Lethal Weapons Certification. All armed guards shall have received training
and licensing in accordance with Act 235 of the General Assembly of the
Commonwealth of Pennsylvania, October 10, 1974, as amended (Lethal Weapons
Training) and such training and licenses as may be required under laws now in
effect or may be enacted later.
Shall have a minimum of one (1) year experience as a K9 Law Enforcement
Officer or Federal Customs Canine Officer.
Pistols shall be carried at all times while on duty. At no time is the Pistol to be
concealed. Shotguns or rifles are prohibited.
STATEMENT OF WORK
SECURITY GUARD SERVICES
INVITATION TO QUALIFY (ITQ) CONTRACT
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92120000-ITQ-414
Level 5: Site Supervisor
Guard
Must have attained a minimum age of twenty-one (21) years of age, shall have a
minimum of one (1) year Guard Supervisory experience, or a two (2) year college
degree with much of the courses focused on police science, police evidence, law,
criminology, general law and experience in managing personnel in which
occupant or premise safety was a prime responsibility. In addition, shall be
trained in basic security guard duties and must have attained a minimum age of
twenty-one (21) years of age and shall have sufficient knowledge of civil law to
conduct prescribed guard service. Must possess a High School Diploma/GED and
the ability to read and understand and apply printed rules and detailed orders,
ability to meet and deal with the general public. Must be a United States Citizen,
be bonded through the contract vendor, possess a valid driver's license for sites
that require roaming to operate vehicles and be physically able to conduct their
assigned duties. Must speak, read, and write English fluently, possess the ability
to communicate effectively, must be able to write clear, accurate detailed reports,
maintain tour (shift) logs as required, have the ability to read, understand
direction, and apply policies, rules, and detailed orders.
Services Include: Monitoring electronic surveillance equipment, assign staff to
respective duties, patrol, guard, etc., oversees the transfer of accused offenders to
the custody of law enforcement personnel and works with staff to develop safety
plans for the sites/buildings and conducts periodic safety drills for occupants.
92120000-ITQ-405
Level 5: Site Supervisor
Guard
DGS Certified Small
Business Only
Site Supervisor Guard is to be responsible for the oversight of all Security Guards,
security related functionality and equipment, protocols and safety.
REQUEST FOR QUOTES (RFQ) PROCEDURES: Commonwealth Agencies will issue an RFQ to qualified
Contractors, through the Commonwealth’s Custom Portal, powered by the JAGGAER system. Contractors will
respond to the RFQ in the system. The requesting Agencies may require the qualified Contractors to furnish,
upon request, additional documentation in the RFQ. The qualified Contractors selected for the RFQ process will
receive a Purchase Order (PO) and will supply the service to meet the specific requirements as indicated in the
RFQ.
NOTE REGARDING RENEWALS AND PRICE INCREASES: If any agency plans on renewals being a
part of their award, then renewal language stating the option for price increases may occur at the annual renewal
STATEMENT OF WORK
SECURITY GUARD SERVICES
INVITATION TO QUALIFY (ITQ) CONTRACT
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of the purchase order must be written into the agency’s Statement of Work and agreed upon with the supplier
and the Commonwealth of Pennsylvania Agency.
If the issuing agency wants to allow overtime to be paid, the agency should include those specifics in its
RFQ and set up their PO to account for it.
Agencies will exercise a scoring method based upon the criteria set forth in the RFQ. The Scoring Methods are
defined as follows:
• Best Value
o Refers to the process of selecting the quote which provides the greatest value to the agency based on
evaluating and comparing all pertinent criteria, including cost, so that the Contractor whose overall
proposal best suits the agency’s needs is selected for each individual project; and
• Low Cost
o Refers to the lowest cost quoted from all proposals received that are deemed both responsive and
responsible for the project.
