Job Description - Colorado Therapeutic Riding Center, Inc.

Colorado Therapeutic Riding Center, Inc.

- Job Description -

Position Title: Program Director Date: September 2020

Reports to: Executive Director

Employee Classification: Full Time (40/week - Exempt)

Responsibilities: This position is responsible for the overall coordination and management of all

program components – riders/participants, volunteers, horses, and facilities. Responsibilities include

program staff supervision; program development, implementation and evaluation; all aspects of quality

assurance; program outreach and collaboration building; identifying and implementing innovative

program populations and services; program-related budget planning and implementation; establish

CTRC in a visible role within PATH International and promote CTRC as a leader in the field of therapeutic

riding and EAT services; managing therapeutic riding instruction according to PATH standards and CTRC

guidelines, with the utmost attention given to safety; supervising instructors; maintaining current

participant documentation; ensuring safety and innovation in lessons.

Job Duties:

Program:

 Ensure that all program components are working effectively and proactively in planning for and

implementing each new class session and special events

 Ensure ongoing evaluation and improvement of all program components and services

 Assume primary responsibility for daily operations and security of CTRC

 Ensure that CTRC delivers safe, effective and respectful equine assisted services, meeting the needs

of participants

 Ensure effective and timely participant evaluation/orientation, new participant documentation,

participant registration and participant progress

 Promote service innovation

 Ensure that CTRC provides safe, effective and respectful orientation, training and supervision of

volunteers

 Ensure an adequate volunteer force to meet service needs and a timely volunteer orientation,

training and registration schedule

 Assist in development, implementation and evaluation of effective volunteer recruitment strategies

and an annual recruitment plan/calendar

 Ensure appropriate volunteer recognition - monthly awards, session appreciation week, volunteer of

year

 Ensure that CTRC provides effective, appropriate and quality horse care, selection, schooling,

scheduling and retirement of all CTRC program horses

 Ensure that program staff are maintaining current program records, including client files, volunteer

files and horse documentation

 Ensure that CTRC’s facility is safe and well maintained

 Identify, develop and implement new client populations and service areas and, under the direction

of the Executive Director, provide clear program development management in relationship to the

agency mission and vision

 Build appropriate program collaborations between CTRC and other service agencies and

professionals

 Ensure PATH International Center Premier Accreditation and compliance with PATH standards

 Establish CTRC in a visible role within PATH and promote CTRC as a leader in the field of therapeutic

riding

 Actively pursue, develop and implement appropriate research partnerships that will promote CTRC’s

mission and the therapeutic riding industry as a whole

 Ensure that staff are knowledgeable and qualified to handle operating center emergencies; Maintain

relevant policies and procedures

 Coordinate program development activities, ensuring quality and effective programs that meet the

needs of participants as well as the expectations of funding sources

 Serve as initial point of contact for all new service populations, programs and events Coordinate, or

designate a staff coordinator, for all related activities

 Enhance programs and services to maximize earned income revenues

 In conjunction with Executive Director and Program Staff, coordinate planning process to establish

annual calendar, including all program related activities with targets for program/earned income

revenues and expenditures; Monitor quarterly to ensure that established targets are being met

 Ensure effective and timely participant evaluation/orientation, new participant documentation and

ensure it is in compliance with PATH and CTRC Operations Manual,, participant registration and

participant progress for therapeutic riding and hippotherapy riders.

 Implement CTRC’s Class Cancelation policy (including closures) when necessary, directing staff in

their responsibilities to ensure timely and efficient communications regarding cancelations.

 Ensure adequate helmets, props for ring, appropriate tack and safe riding areas; ensure orderly

arena/props and observation areas.

 Coordinate and implement all CTRC participant shows and demonstrations and special programs

 Oversee CTRC’s Mentoring/Instructor-in-Training program.

 Coordinate, and conduct when appropriate, evaluations of new participants in therapeutic riding

and equine assisted activities; re-evaluate current participants when warranted. Ensure similar

process is followed by therapists for all new clients in hippotherapy and therapist-assisted services.

 Schedule participants, instructors and therapists, ensuring Volunteer Coordinator and Barn Manager

input.

 Ensure timely and effective communication with all program participants/families/caregivers and

remain accessible and open to their needs.

 Ensure, through periodic evaluation, goals and objectives are appropriate and current for

participants in therapeutic riding and equine assisted services.

 Ensure, through periodic evaluation, outcome measurements are established and documented for

all TR and Hippo participant progress.

 Ensure ongoing recognition of participant achievements, such as Achievement Awards and PATH-I

nominations.

Personnel:

 Work closely with Executive Director to maximize effectiveness and efficiencies in center-wide

activities, systems accountability and communication

 Collaborate with the Executive Director regarding employment, promotion, and disciplinary actions

of program staff

 Ensure staff adherence to Program Policies and Procedures as outline in the Program Operations

Manual

 Serve as primary support staff for instructors during class (e.g. keep walkie talkie at all times,

monitor weather radio, monitor rider and volunteer cancelations); designate another staff member

when you are not available.

 Provide ongoing supervision and evaluation of Program Staff

 Promote Program Staff continuing education and professional development

 Promote an effective team environment throughout the program; including direct, ethical and

effective communication with staff and appropriate conflict management

 Oversee/implement all personnel policies according to Personnel Manual, including annual reviews

and updated job descriptions.

 Recommend personnel policy changes to Executive Director and implement revisions to the

Personnel Manual

 Coordinate scheduling of staff vacations and holiday absences. Ensure adequate staffing levels are

maintained throughout the year. When Instructors, Volunteer Coordinator, Barn Manager or

Program Assistant is sick or on vacation, ensure that those job functions critical to daily service

delivery are covered by self or other staff or, if appropriate, volunteers

 Responsible for keeping up to date on inter-CTRC communications (e.g. attending Staff and

Instructor meetings)

Professional Behavior:

 Represent CTRC in a positive and professional manner.

 Maintain safety as CTRC’s paramount concern. Place safety first in all actions and activities.

 Promote and support an effective team environment, including adherence to Ethical

Communication practices with staff, participants, volunteers and community members.

 Demonstrate respect, interest, compassion and caring for program participants, volunteers and

community members.

 Know, and abide by, CTRC’s Operating Policies and Procedures.

 Know, support and promote the Mission, Values and Goals of CTRC.

 Attend and participate in all staff meetings.

I have read and understand the duties outlined in the above job description for Program Director:

Signature Date

Name (Printed)