U.S. Department of Justice
Office of Justice Programs
National Institute of Justice
National Institute of Justice
Correctional Officer Safety and Wellness
Literature Synthesis
July 2017
Frank Valentino Ferdik
Department of Criminology and Criminal Justice, University of West Florida, Pensacola
Hayden P. Smith
Department of Criminology and Criminal Justice, University of South Carolina, Columbia
This paper was prepared with support from the National Institute of Justice, Office of Justice Programs,
U.S. Department of Justice, under contract number 2010F_10097 (CSR, Incorporated). The opinions,
findings, and conclusions or recommendations expressed in this publication are those of the authors
and do not necessarily represent those of the Department of Justice.
NCJ 250484
U.S. Department of Justice
Office of Justice Programs
810 Seventh St. N.W.
Washington, DC 20531
Howard Spivak
Acting Director, National Institute of Justice
This and other publications and products of the National Institute of Justice can be found at:
National Institute of Justice
Strengthen Science • Advance Justice
http://www.NIJ.gov
Office of Justice Programs
Building Solutions • Supporting Communities • Advancing Justice
http://www.ojp.usdoj.gov
The National Institute of Justice is the research, development, and evaluation agency of the U.S. Department of Justice. NIJ’s
mission is to advance scientific research, development, and evaluation to enhance the administration of justice and public safety.
The National Institute of Justice is a component of the Office of Justice Programs, which also includes the Bureau of Justice
Assistance; the Bureau of Justice Statistics; the Office for Victims of Crime; the Office of Juvenile Justice and Delinquency
Prevention; and the Office of Sex Offender Sentencing, Monitoring, Apprehending, Registering, and Tracking.
Opinions or conclusions expressed in this paper are those of the authors and do not necessarily reflect the official position or
policies of the U.S. Department of Justice.
National Institute of Justice | NIJ.gov
Correctional Officer Safety and
Wellness Literature Synthesis
Introduction
Correctional Officer Job Responsibilities
Correctional officers (COs) play a pivotal role within the wider prison system as they are
tasked with numerous responsibilities designed to ensure that their respective facilities
are operating efficiently. As the front-line bureaucrats of the prison institution (Lipsky,
2010), COs are charged with supervising the activities of inmates, enforcing rules and
regulations, affording offenders access to social services, and perhaps most importantly,
maintaining order (Crawley, 2004; Kauffmann, 1989). They are also tasked with responding
to administrative demands; searching cells for drugs, weapons, and other contraband;
and intervening to resolve potentially violent disputes among inmates (Bureau of Labor
Statistics, 2013). COs play such a fundamental role in the functioning of any prison system
that Archambeault and Archambeault (1982) remarked that officers “represent the single
most important resource available to any correctional agency” (p. 72).
Recent scholarship has suggested that COs work under dangerous conditions that can
threaten their general safety and wellness. Following several legislative reforms that
started in the 1970s and included “get tough on crime” policies such as mandatory
minimum sentences and habitual offender laws (Mackenzie, 2001), correctional institutions
experienced dramatic changes in the composition of the inmate population. Not only did
the total number of incarcerated offenders skyrocket from roughly 300,000 to more than
1.5 million between 1975 and 2013, but the percentage of offenders imprisoned for violent
crimes increased from about 40 percent in 1985 to more than 60 percent by 2013 (Walmsley,
2013). Although incarceration rates have declined in recent years, the modern-day CO is still
required to interact with and supervise individuals in a dangerous environment (Glaze &
Kaeble, 2014).
1
National Institute of Justice | NIJ.gov
Officers are further responsible for
maintaining safety in a setting with
significant numbers of gang members
(Lombardo, 1989), offenders with mental
illness (Kupers, 1999; Turner, 1975), drug
addicts (Ross, 1981), and even terrorists
(Crawley, 2004), all of whom pose elevated
safety and health risks to COs. Further
compounding these issues is that prisons
have long been described as “total
institutions,” defined as places “where a
large number of like-situated individuals,
cut off from the wider society for an
appreciable period of time, together lead
an … enclosed life” (Goffman, 1961, p. xiii).
As a result, officers are required to interact
with and supervise potentially dangerous
offenders in relatively unsafe and
secluded surroundings. Collectively, these
observations have prompted correctional
scholars and practitioners to characterize
prisons as dangerous environments that
carry increased risk of harm to the people
working in them (Beck, Harrison, & Adams,
2007; Crawley, 2004; Hensley, Koscheski, &
Tewksbury, 2005).
Correctional Officer Health
Outcomes
The position of CO carries with it the
intrinsic danger of physical injury and
mental stress. In terms of the former,
figures from Harrell (2011) revealed
that between 2005 and 2009, the rate of
sustained nonfatal workplace injuries
per 1,000 COs was 33.0, which, among 26
different professions, ranked third only
to police officers and security guards
(77.8 and 65.0, respectively). Harrell
(2011) further found that in 2011, COs
experienced 544 work-related injuries or
illnesses that required absences from work
per 10,000 full-time officers — the third
highest rate of nonfatal workplace injuries,
again surpassed only by police officers and
security guards. Additional reports from
Brower (2013) and the Bureau of Labor
Statistics (2013) noted that between 1999
and 2008, a total of 113 U.S. COs lost their
lives in the line of duty — a fatality rate of
2.7 per 100,000 full-time employees — the
22nd highest among 115 professions.
Concerning mental health, there is
evidence that COs experience high levels
of stress, burnout, and a variety of other
mental health-related consequences as a
result of their employment (Brower, 2013;
Stack & Tsoudis, 1997). According to the
Management and Training Corporation
(2011), between 22 percent and 33 percent
of COs report high stress levels. Other
studies (Lambert et al., 2005; Ferdik,
Smith, & Applegate, 2014a) found that
more than 35 percent of officers in
the sample recorded high stress levels.
Together, the impact of negative physical
and mental health outcomes for COs
can have deleterious effects on the wider
prison institution. Staff shortages and
officer absences from work can create a
cycle whereby low officer-to-inmate ratios
and high turnover in officer staffing
threaten the effective implementation of
a correctional facility’s security mandates
(Brower, 2013; Crawley, 2004; Ferdik, Smith,
& Applegate, 2014a).
Literature Search Strategy
As previously mentioned, the intent of
this report is to offer a comprehensive
synthesis of the literature so as to highlight
any inherent limitations and offer
recommendations for future research
and policies designed to enhance the
overall well-being of COs. Information
from published and peer-reviewed journal
articles, state and federal government
reports, university and academic think-
tank reports, and commercially published
books was retrieved and summarized.
Emphasis was placed on collecting
research conducted since 2000 to account
for current safety and wellness concerns
2
National Institute of Justice | NIJ.gov
confronting COs, although some earlier
research is referenced to provide a baseline
understanding of the various issues
related to CO safety and wellness. The
search phrase “correctional officer” was
cross-referenced with the words “safety,
“wellness,” “risk,” “stress,” “burnout,
depression,” “danger,” “health,” “well-
being,” “injury,” and “fatality” in the
following literature search engines: JSTOR,
Social Services Abstracts, Sociological
Abstracts, Criminal Justice Abstracts,
EBSCOHost, Academic Search Complete,
MEDLINE with full text, Applied Social
Sciences Index and Abstracts, Hein
On-Line, ProQuest Dissertations and
Theses, and Google Scholar.
This initial search led to the dual findings
that (1) COs are exposed to unique
workplace dangers that can jeopardize
their general welfare and (2) exploring
CO perceptions of workplace safety and
risk is an important and emerging area of
research. Using the same search engines,
a specialized literary search of specific
dangers to which COs are exposed as well
as officer judgments of workplace safety and
risk was conducted by cross-referencing the
search phrase “correctional officer” with
“gang,” “disruptive inmate,” “riot,” “mentally
ill inmate,” “contraband,” “disease,” “risk
perception,” and “safety perception.” Each
resulting citation was reviewed by both
authors to determine its eligibility for the
literature synthesis. Reference pages of all
obtained reports were scanned to exhaust
all pertinent literature related to the topic
of CO safety and wellness.
Several themes emerged that form the
basis of discussion for this synthesis.
These themes include the dangers and
risks confronting COs, CO perceptions of
workplace safety and wellness as well as the
consequences of their exposure to risk, the
policies designed to enhance officer well-
being, and finally considerations for future
research. This report will conclude with a
discussion of how the safety and wellness
issues of law enforcement personnel
compare with those of COs and an overview
of the salient findings from this literature
synthesis and how they can be used to
inform decisions regarding CO well-being.
Dangers and Risks
Confronting Correctional
Officers
Before proceeding to a discussion of the
unique workplace dangers and risks that
COs face, it is important to note conceptual
differences between these terms. Reichman
(1986) distinguished risks from dangers
in the following manner: “The concept
of risk should not be confused with that
of danger; dangers are the causes of risk
(p. 151). Reichman added that risks entail
the “uncertainty of loss, or the probability
that loss will occur,” and that “dangers
are those conditions which contribute to
the probability of loss” (p. 152). This is a
key distinction as this report identifies the
risks confronting COs and the dangers that
contribute to them.
COs are exposed to a number of safety and
wellness-related risks. Most notable are
the risks of death or physical injury, but of
equal concern are mental health-related
risks such as stress and burnout (Dowden &
Tellier, 2004; Lambert et al., 2005). These
risks can accumulate and place significant
pressure on a correctional administration,
particularly when a fatigued staff and
high turnover rates limit the degree to
which officers can effectively engage in
the surveillance of inmates. Expanding on
Browers (2013) typology, the categories
of dangers contributing to officer safety
and wellness-related risks can be broadly
described as work-related, institution-
related, and psycho-social. Using this
tripartite schema, this report examines
3
National Institute of Justice | NIJ.gov
the most salient workplace dangers that
threaten CO safety and well-being and their
consequences. Exhibit 1 summarizes the
identified dangers under their respective
categories and the multiple mental and
physical health-related risks connected
to each danger as identified in extant
literature.
Work-Related Dangers
Work-related dangers are directly
connected to officer safety and well-being.
Under the
work-related
category are the
dangers of infectious and communicable
diseases (Macalino et al., 2004); the
presence of prison gangs, disruptive
inmates, and contraband (Bouchard &
Winnicki, 2000; Fleisher & Decker, 2001;
Garcia, 2008); working alongside inmates
with mental illness (Adams & Ferrandino,
2008); and riots (Carrabine, 2005). Each of
these dangers presents an elevated risk of
harm to COs in terms of both physical and
mental health issues. These dangers are
examined in greater detail below.
Inmates with Infectious Diseases
There is ample evidence that inmates
disproportionately suffer from infectious
and communicable diseases (e.g., Hepatitis
B and C; Human Immunodeficiency
Virus, or HIV; and tuberculosis) (Alaird &
Marquart, 2009; Bick, 2007). For example,
Ruiz and colleagues (2002) found that in
2000, of the 5,730 inmates from a random
sample of California prisons who received
intake physical examinations during a two-
month period, 1.4 percent tested positive
for HIV, 3.5 percent tested positive for
Hepatitis B, 33 percent tested positive for
Hepatitis C, and 7 percent tested positive
for tuberculosis. According to a report from
the World Health Organization (2013),
these estimates far surpass those for the
general population. Moreover, Alaird and
Exhibit 1: Summary of Dangers and Risks Confronting Correctional Officers
Work-Related
Dangers
Institution-Related
Dangers
Psycho-Social
Dangers
Mental Health
Risks
Physical Health
Risks
Inmates with Infectious
Diseases
Prison Gangs
Disruptive Inmate
Behavior
Contraband Presence
Inmates with Mental
Illnesses
Riots
Role ambiguity/role
conflict
Demanding work
obligations
Poor leadership/trust/
support
No input into
decision-making
Inadequate resources
Inadequate
employment benefits
Extended hours
Co-worker conflict
Understaffing
Work/family conflict
Media/political scrutiny
Stress
Burnout
Injuries
Death
National Institute of Justice | NIJ.gov
Marquart (2009) noted that, as of 2008, 1.7
percent of the total U.S. custody population
was infected with HIV and that between
12 percent and 35 percent had either
Hepatitis B or C. Similarly, a 2006 report
issued by the Bureau of Justice Statistics
found that the rate of confirmed Acquired
Immunodeficiency Syndrome (AIDS) cases
was between three and five times higher for
prisoners than for the general population,
with 0.55 percent of inmates and 0.10
percent of the general public having
contracted the disease. This represents a
serious challenge to daily operations for
COs.
COs are susceptible to the risk of
contracting potentially fatal diseases
on account of occupational mandates
that require them to routinely perform
pat-down and cell searches, intervene
in offender altercations, and respond to
medical emergencies, accidents, and other
“situations where they may encounter
sharp objects, blood, and bodily fluids”
(Alaird & Marquart, 2009, p. 441). High-
risk behaviors engaged in by inmates, such
as unprotected sex, intravenous drug use,
and tattooing, make officers particularly
vulnerable to risk. Although there are little
empirical data on the rates at which COs
contract any of the above-noted illnesses,
practitioners and scholars consider
infectious and communicable diseases
among inmates to be a significant threat to
the health and safety of COs.
Prison Gangs
Across correctional institutions, officers
must interact with noncompliant and
potentially violent inmates on a one-to-one
basis to ensure adherence to institutional
regulations. When inmates merge into
groups, such as prison gangs, the threat
to security can become even more severe.
Fleisher and Decker (2001) opined that
“prison gangs are a … prison manager’s
biggest nightmare” (p. 2). A report from the
FBI’s National Gang Intelligence Center
(2011) further stressed that gangs are
increasing in number across correctional
facilities (particularly those found in the
southeastern U.S.), and that gang affiliates
are escalating in their level of violence and
criminal sophistication.
Lyman (1989) defined a prison gang as “a
violent organization that operates within
the prison system as a self-perpetuating
criminally oriented entity, consisting
of a select group of inmates who have
established an organized chain of
command and are governed by a code of
conduct” (p. 48). Prison gangs share many
similarities with their counterparts on the
outside, as one person is usually designated
as a leader, and that person oversees
the other members and their criminal
operations. Gangs have been described as
violent, secretive, and abiding by a creed,
motto, or constitution that dictates member
behavior, and further as organizations
that adopt unique symbols to define
membership status (Fleisher & Decker,
2001). Several major gangs have been
identified as being most problematic or
influential in the prison system, including
the Mexican Mafia (La Eme), the Aryan
Brotherhood, Black Panther groups (e.g.,
the Black Liberation Army), the Symbionese
Liberation Army, the Weatherman
Underground Organization, the La Nuestra
Family, and the Texas Syndicate (Skarbek,
2014). These groups are motivated by a
desire to earn money and exploit often-
overcrowded and understaffed prisons,
thereby further threatening the safety of
COs (Fleisher & Decker, 2001).
Disruptive Inmate Behavior
Disruptive inmate behavior is viewed as
violent conduct against staff or other
inmates (Rocheleau, 2014). Examples of
this type of behavior include, but are not
limited to, successful or attempted physical
and sexual assault, murder, suicide, and
even rape (Byrne, Hummer, & Taxman,
2008). Disruptive inmate behavior has been
5
National Institute of Justice | NIJ.gov
shown to increase the rate of CO turnover
(Patenaude, 2001), the rate of injury and
death sustained by COs (Crawley, 2004),
and the prevalence of self-destructive
behavior, such as officers resorting to
drugs and alcohol as coping mechanisms
(Crawley, 2004).
Although Byrne and colleagues (2008)
noticed a decline in the national rate of
inmate-on-inmate fatalities from 3.2 to 2.4
per every 1,000 offenders between 1995
and 2000, they noted that these rates of
violent death remained a major concern
for correctional institutions. Between
1995 and 2000, these researchers noted an
increase from 27.0 to 28.0 in the national
rate of inmate-on-inmate assault per every
1,000 incarcerated offenders. Rates of
inmate assault against COs also increased
during this period, from 14.1 to 15.6 per
every 1,000 officers (Byrne, Hummer, &
Taxman, 2008). More recent figures from
Wolff and colleagues (2007) showed that
across a nationally representative sample
of U.S. prisons, the rate of inmate-on-
inmate assault ranged from 129 to 346 per
1,000 offenders, and inmate-on-officer
assault ranged from 83 to 321 per 1,000
COs. Variability in these rates was largely
attributed to variance in institutional
characteristics (i.e., some prisons housed
more violent offenders than others) and
to differences in reporting systems across
correctional facilities.
Prison sexual assault has been a topic of
considerable importance for correctional
administrators and researchers over
the past few decades. In their study of a
maximum-security prison in the southern
U.S., Hensley, Koscheski, & Tewksbury
(2005) found that 18 percent of inmates
reported inmate-on-inmate sexual threats
and 8.5 percent reported that they had
been sexually assaulted by another inmate
while incarcerated. Moreover, Beck and
colleagues (2007) documented 3.75 alleged
inmate-on-inmate sexual assaults per every
1,000 inmates in state-run prisons. Younger
inmates and offenders serving longer
sentences initiated the majority of these
assaults (Beck, Harrison, & Adams, 2007).
The role of place is also important to
inmate behavior, suggesting that there are
important differences both between and
within prisons. Garcia (2008) noted that
maximum-security facilities and facilities
populated by a higher percentage of
younger offenders are more likely to report
higher rates of disruptive inmate behavior.
Hensley and colleagues (2005) echoed
some of these findings by revealing that
maximum-security facilities are statistically
more likely to report higher levels of inmate
sexual assault than are lower security
agencies. Since COs are responsible
for controlling any type of disruptive
inmate behavior and for ensuring that all
individuals within the prison are protected,
they become more susceptible to the
violence in these facilities, thus elevating
their risk for physical and mental harm.
They must also intervene in incidents
that involve disruptive inmate behavior,
noncompliance, physical and sexual
violence, and aggression. Combined, these
issues further compromise the safety and
wellness of COs and increase their risk of
victimization.
Contraband Presence
Although prison administrators attempt
to remove or reduce the presence of
contraband, a system of illicit contraband
circulation has developed in many
institutional facilities, which has led to
increased concern among correctional
practitioners about the potential for harm
associated with this illegal enterprise.
Contraband can include weapons,
fermented alcoholic beverages, drugs,
narcotics, restricted medications, and state-
owned equipment, tools, and other supplies
(Burke & Owen, 2010). Cellular telephones,
a more modern form of contraband in U.S.
prisons, have also raised safety concerns
for correctional officers and practitioners
6
National Institute of Justice | NIJ.gov
(Fitzgerald, 2010). In recent years, inmates
have even coordinated the use of drones to
import contraband into prisons (Fitzgerald,
2010). Somewhat surprisingly, especially
considering the potential for harm
associated with contraband, some COs
have been found to import contraband
items into the prison in the form of
cigarettes, drugs, and weapons (Jurik,
1985; Tracy, 2004). According to nationally
representative data from 101 U.S. prisons,
contraband distribution was connected
with more than 200 inmate injuries and
30 CO injuries (Biermann, 2007), further
reinforcing the point that contraband
circulation represents a considerable health
risk to COs.
Inmates With Mental Illnesses
A notable rise in the incarceration rate
of people with mental illnesses has been
observed across the U.S. over the past
several decades. As early as 1972, Abramson
coined the phrase “criminalization of
the mentally ill” (p. 101) to describe
the growing number of individuals
with mental illnesses serving time in
custody. McLearen and Ryba (2003)
attributed much of that increase to the
deinstitutionalization movement of the
1970s, which saw large numbers of patients
released from psychiatric facilities. Upon
their release back into the community,
many former patients found themselves
under the control of the criminal justice
system. These authors commented that this
occurred because individuals afflicted with
mental illnesses such as bipolar disorder
or schizophrenia often suffer an inability
to restrain their behaviors and practice
self-control. Sometimes, they unknowingly
perpetrate acts such as assaults that are
classified as legal transgressions, thereby
landing them under criminal justice system
supervision. Combined with widespread
closures of mental health institutions and
inadequate services to address the needs
of this particular population, this has
contributed to a drastic explosion of the
number of individuals with mental illness
under custodial control (McLearen & Ryba,
2003; Robertson, 2013). Significant growth
in the population of inmates with mental
illness made the Los Angeles County Jail
(15,000/23,000), New York Rikers Island
(5,500/10,000), and Cook County Jail in
Chicago (5,000/10,000) the “three largest
psychiatric institutions in the country” in
2007 (Adams & Ferrandino, 2008, p. 913).
Parenthetical figures reflect the average
daily number of diagnosed mentally ill
inmates per the average total daily inmate
population of all three jail facilities. James
and Glaze (2006) further noted that in
2005, 56 percent of state prisoners, 45
percent of federal prisoners, and 64 percent
of those in jail reported symptoms of at
least one mental health problem.
COs are often ill prepared to address
the complex symptomology presented
by inmates with mental illness. These
vulnerable inmates require expensive
medical services such as therapy,
detoxification, and medication. They are
more likely than other inmates to have
histories of drug and alcohol dependency
and to suffer from a chronic physical
health condition. Research has found that
inmates suffering from mental illnesses
are more susceptible to physical and sexual
assault (Robertson, 2013), present a greater
physical threat to themselves and others
(McLearen & Ryba, 2003), and are more
likely to recidivate than inmates who do
not experience mental illness (Robertson,
2013).
Prison administrators and staff are severely
limited in their ability to meet the needs
of these inmates because of budgetary
constraints and insufficient resources
(McLearen & Ryba, 2003). COs will typically
assist inmates with mental illness when
possible; however, officers rarely receive
specific training in this area. These inmates
may be considered a challenge to the safety
and wellness of officers because of the
multiplicity and complexity of their needs.
7
National Institute of Justice | NIJ.gov
Riots
A prison riot is the most serious threat
to the safety and well-being of COs.
Fortunately, they are relatively rare
occurrences. From 1774 to 1990, the United
States witnessed 300 prison riots, 90 percent
of which took place during the mid-to-
late 20th century (Martin & Zimmerman,
1990). Two of the most notorious examples
of inmate rioting in the United States are
the 1971 Attica (New York) and 1980 New
Mexico prison riots (Carrabine, 2005).
Together, those riots resulted in more than
100 officer and inmate casualties, numerous
reported physical injuries, and a complete
breakdown of state control. The riots
also resulted in more than $30 million in
structural damage to the prisons themselves
(Carrabine, 2005).
Adams (1992) described a prison riot
as “part of a continuum of practices …
that involves dissenting and/or protesting
activities by individuals or groups of
prisoners that interrupt their imprisonment
by means of which they take over all or part
of the prison resources and either express
one or more grievances or a demand for
change, or both” (pp. 13-14). Post-hoc
analyses of prison riots typically find similar
causes, such as retaliation against inhumane
conditions, prison overcrowding, economic
factors, racial tensions, the disproportionate
presence of young, violent offenders, and
poor building design (Carrabine, 2005).
Although prison riots are rare, they can
quickly become highly consequential and
produce numerous physical and mental
health concerns for COs.
Institution-Related Dangers
Institution-related dangers pose greater
mental health-related risks than physical
risks. Many of the institution-related
dangers discussed here have been linked
to increases in officer stress and burnout,
with the former conceptualized as “a
particular relationship between a person
and an environment that is appraised
by the individual as taxing … and …
endangering his/her well-being” (Lazarus
& Folkman, 1984, p. 19). Job burnout
has been defined as a “gradual loss of
caring or emotional exhaustion about a
job, co-workers, or clients” (Thompson
& Prottas, 2006, p. 100). Included in the
list of institution-related dangers are role
conflict and role ambiguity (Lambert et
al., 2005); demanding workloads, a lack of
administrative leadership and officer input
into institutional decision-making, and
inadequate benefits and resources (Brower,
2013; Finney et al., 2013); prolonged work
hours, understaffing, and poor recruitment,
selection, and training of officers (Hessl,
2001; Lambert, Hogan, & Allen, 2006); and
finally co-worker conflict (Morgan, 2009;
Morse et al., 2011; Swenson, 2008).
Role Conflict and Role Ambiguity
Lambert and colleagues (2005) defined
role stress as “the degree of incongruity of
expectations associated with the role of the
employee and the results from work roles”
(p. 35). Two variations of CO stress analyzed
in this report are role conflict and role
ambiguity. Lambert and colleagues (2005)
explain role conflict as a situation in which
compliance with one set of pressures makes
compliance with another set difficult”
and define role ambiguity as “uncertainty
or a lack of information in carrying out
the duties and responsibilities of a given
position” (p. 35). For several decades,
prisons across the United States have
shifted among correctional philosophies,
including treatment/rehabilitation,
retribution, deterrence, and incapacitation
(Lambert et al., 2005).
Fluctuations in punishment ideologies
have been shown to negatively impact COs,
as they are frequently left questioning
their occupational role. Literature has
8
National Institute of Justice | NIJ.gov
shown that role conflict and ambiguity
significantly impact several outcomes.
Lambert and colleagues (2013) found that
higher levels of role conflict significantly
and negatively affect correctional staff job
commitment, which, in turn, increases
officer stress. Occupational and general
stress measures were significantly increased
by higher levels of both role conflict and
ambiguity in Castle and Martins (2006)
study. Researchers have linked heightened
stress as a result of role conflict and
ambiguity to increased officer turnover
(Leip & Stinchcomb, 2013; Matz et al., 2013;
Minor et al., 2010). Magnified officer stress
levels as well as elevated rates of turnover,
in turn, can jeopardize the security of
correctional facilities by resulting in higher
inmate-to-officer ratios and a reduced
sense of safety for COs (Leip & Stinchcomb,
2013).
Other Occupational Dangers
A National Institute of Justice (NIJ) study
(Finn and Kuck, 2005) reported that high
caseloads, combined with demanding
paperwork and deadlines, constituted
the greatest institution-related dangers
affecting CO stress levels. Scholars have
found that demanding shift work, extended
work hours, poor pay and benefits, elevated
perceptions of workplace danger and risk,
and insufficient staffing and resources
each contributed to increased stress levels
(Armstrong & Griffin, 2004; Garcia, 2008;
Keinan & Malach-Pines, 2007; Lambert,
Hogan, & Barton, 2002; Morgan, 2009;
Morse et al., 2011; Swenson, 2008). Many
officers are asked to perform additional
tasks with limited resources, mostly because
of widespread budget constraints that
have financially handcuffed correctional
administrative officials. As reported
by Summerlin and colleagues (2010)
and Brower (2013), hiring freezes and
terminations have forced many COs to
work with outdated equipment and limited
training.
These problems have subsequently
contributed to higher officer stress and
burnout levels as well as low morale.
According to Brower (2013), budgetary
problems can also lead to strained
relationships between COs and correctional
administrators. Adding to these issues,
Paoline and colleagues (2006) found
that officers who perceived American
Correctional Association (ACA) directives
as confusing, and those who believed
that inmates were afforded more social
services than COs, were significantly more
likely to report higher levels of job-related
stress. COs’ negative perceptions about
managerial decision-making practices can
create friction between both sides and
contribute to higher levels of CO stress
and burnout (Finney et al., 2013; Lambert,
Hogan, & Allen, 2006). Lambert and
colleagues (2012) found that officer stress
and burnout could be predicted by their
distrust of the prison administration.
Other institution-related dangers include
a lack of administrative leadership and
an absence of officer input into decision-
making (Lambert, Cluse-Tolar, & Hogan,
2007; Tewksbury & Higgins, 2006a, 2006b).
Brower (2013) explained that mistrust
can have deleterious effects on the wider
prison system, as officers may become more
disengaged from their jobs, which can,
in turn, increase inmate violence levels
as well as the general level of danger in a
facility. If administrative officials desire to
maintain harmony with correctional staff,
it is imperative, according to Brower (2013),
that they forge trusting and long-lasting
partnerships with their subordinates.
One final institution-related danger that
can contribute to CO stress involves the
relationships they forge with co-workers.
Paoline and colleagues (2006) found that
positive relationships with co-workers
significantly reduced officer stress and
improved officer evaluations of job
satisfaction. Dowden and Telliers (2004)
9
National Institute of Justice | NIJ.gov
meta-analysis of CO stress found that
strained co-worker relations predict
increased stress, and their aggregated
findings support many of the results
reported in this section.
Psycho-Social Dangers
Psycho-social dangers are issues and
challenges that COs encounter as they
move between work and community
surroundings, including their home
environments. These dangers include
work-family conflict, public misperceptions,
and political scrutiny from individuals
possessing limited knowledge of the daily
challenges faced by officers.
Work-Family Conflict
The most pressing issue related to work-
family conflict for COs is the fact they must
balance what is termed “dual role conflict”
(Brower, 2013, p. 13). In their professional
lives, COs are surrounded by and required
to supervise potentially violent individuals
as well as people with special needs (e.g.,
mental and physical health care and drug
rehabilitation). Few other professionals
work under such demanding conditions.
Officers’ daily tasks include using unique
communication strategies designed to
reinforce behavioral boundaries and
compliance when interacting with inmates.
The communication style required by the
prison environment may be described as
assertive, direct, and unemotional. However,
this communication style may have no effect
or a negative effect on family members at
home. What works for communicating in
prison may not work at home.
When COs experience dissonance between
work and family environments, their
level of well-being decreases dramatically
(Brower, 2013). This can manifest in
the form of “chronic fatigue, cynicism,
pessimism, sarcasm, flattened drama/stress
response and exposure to trauma and other
disturbing behaviors” (Brower, 2013, p. 8).
Finn (1998) suggested that this pattern can
be cyclical, as at-risk COs may direct their
frustrations at family members who, in
turn, redirect more frustration toward the
CO. Obidoa and colleagues (2011) add that
work-family conflict can also manifest as
depressive symptoms.
Of course, the challenge for COs is to
balance family demands with the stressors
of working in a correctional facility.
This requires adaptation to two often
incompatible milieus — the prison context
versus the family. One of COs’ most
common reactions to this incompatibility is
to become withdrawn and isolated (Brower,
2013). COs may experience difficulties in
discussing daily work events with spouses
and loved ones (Crawley, 2004). Devoid of
outlets for expressing their work-related
frustrations and concerns, COs may
experience elevated levels of emotional
stress and burnout (Brower, 2013; Crawley,
2004). These issues can contribute to days
missed from work, job-related apathy,
and increased security risks in their work
environments (Crawley, 2004; Lambert et
al., 2005).
Public Misperceptions and Political
Scrutiny
Apart from an inability to discuss work
experiences with loved ones, COs are
also often reluctant to discuss their
work with the general public because of
misconceptions about their profession.
The misconceptions are often rooted in
the frequently negative characterizations
of COs by the news media (Crawley, 2004;
Moon & Maxwell, 2004), which often
involve negative events such as inmate
escapes, inappropriate staff-inmate
relationships, and violations of inmate
rights. The portrayals of COs in other
forms of media, such as movies and music,
can be even more damaging. COs are
often depicted as brutal, cruel, racist, and
educationally deficient. Moreover, because
the general public has very little experience
with corrections and correctional
10
National Institute of Justice | NIJ.gov
employees, they are apt to believe these
stereotypes (Schaufeli & Peeters, 2000).
These misguided characterizations of COs
can influence political figures who are
responsible to the public and its concerns. If
the public typecasts COs in a stereotypically
negative way, the same political figures
who are responsible for ensuring that
officers conduct themselves appropriately
may express little to no support for those
officers (Brower, 2013). Absent public or
political support, COs may experience a
lack of respect and appreciation for their
important work, resulting in higher stress
levels, isolation, and reduced self-esteem
(Brower, 2013). The isolated nature of
prisons and jails may exacerbate this
negative state of affairs by reinforcing the
stereotypes and further amplifying mental
health-related consequences for COs.
Correctional Officers’
Perceptions of Workplace
Safety and Wellness
Given the harms to which COs are exposed,
it is surprising that little research has
been conducted on their perceptions of
workplace safety and wellness. Scholars have
discovered that employee perceptions of
the work environment can fundamentally
shape outcomes such as job performance,
co-worker and supervisor treatment, and
the intention to voluntarily resign (Ferdik,
Smith, & Applegate, 2014a; Konovsky &
Pugh, 1994; Schein, 1990). Since COs play
such a crucial role in establishing and
maintaining order in their institutions, it
is vital to understand how they perceive
safety. A literature search produced eight
studies on this topic. A detailed discussion
of each study is provided below, with the
accompanying table in the appendix
providing a comprehensive breakdown of
each study’s methodology and findings.
COs were surveyed on a variety of safety-
related issues, including their general
perceptions of danger (Garcia, 2008), the
risk of contracting an infectious disease
(Alaird & Marquart, 2009; Dillon &
Allwright, 2005; Hartley et al., 2012), their
risk of injury from specific prison-based
dangers (Ferdik, 2014), and their fear and
risk of victimization by both inmates and
co-workers (Gordon, Moriarty, & Grant,
2003; Gordon, Proulx, & Grant, 2013;
Lai, Wang, & Kellar, 2012). The officers
surveyed worked in a variety of correctional
institutions, including juvenile detention
facilities and minimum-, medium-, and
maximum-security adult prisons. In the
studies that surveyed officers’ perceptions
of their risk of contracting an infectious
disease, respondents perceived those risks
as moderate to high. Specifically, Alaird
and Marquart (2009) reported that 54
percent of respondents believed that they
were at risk of contracting HIV/AIDS, and
Dillon and Allwright (2005) found that an
overwhelming 92.2 percent to 95.2 percent
of their sample believed that they were
at risk of contracting either Hepatitis B
or C, or HIV/AIDS. Another study found
that a majority of COs judged their entire
work environment to be dangerous, with
many officers reporting that they felt
physically threatened by both inmates and
co-workers (Hartley et al., 2012). Hartley
and colleagues (2012) also found that more
than half of their respondents perceived an
elevated risk of contracting an infectious
disease while on the job. Several statistically
significant covariates of officer risk
perceptions surfaced among the studies,
including findings that greater knowledge
levels about HIV/AIDS and additional years
of formal education reduced perceived
risk (Alarid & Marquart, 2009), and older
and male officers perceived statistically
significant increased levels of risk as
compared to their counterparts (Dillon &
Allwright, 2005).
Other studies examined COs’ perceptions
of either fear or risk of victimization by
inmates and co-workers, but found lower
levels of perceived risk when compared
to the aforementioned investigations. For
example, Gordon and colleagues (2003)
and Lai and colleagues (2012) found that
11
National Institute of Justice | NIJ.gov
less than half of the officers sampled
feared victimization by either inmates
or co-workers. Furthermore, only a few
officers in Gordon and colleagues’ (2003)
study perceived a risk of such victimization.
Authors of both studies attributed these
comparatively lower rates of perceived
risk and fear to the types of inmates that
officers were responsible for supervising.
For example, whereas officers in Alaird
and Marquart’s (2009) and Dillon and
Allwright’s (2005) examinations were
employed in higher-security facilities, COs
in the latter studies worked in juvenile
detention and minimum-security, adult
prisons. Those officers worked among
inmates who posed reduced health and
safety threats as opposed to officers
employed in higher-security facilities
populated by more dangerous offenders.
Even considering this point, however,
Gordon and colleagues (2003) and Lai and
colleagues (2012) argued that despite being
employed in lower-security facilities, officers
were still cognizant of the fact that health
risks were a part of their job.
In Gordon and colleagues’ (2013)
investigation, for which COs employed
across predominantly medium- and
maximum-security facilities were surveyed,
between 57 and 73 percent of respondents
expressed moderate to high degrees of
risk of victimization by inmates. Gordon
and colleagues (2003, 2013) and Lai and
colleagues (2012) found that statistically
significant predictors of officers’ risk
perceptions held across gender, race,
and education levels. Women perceived
additional risk, as did non-white COs and
those with more formal education.
Two final studies examined COs
perceptions of job-related danger and risk
(Garcia, 2008; Ferdik, 2014). Garcia (2008)
used multi-level modeling techniques
and secondary data from the Prison
Social Climate Survey to assess federal
COs’ perceived levels of danger using an
inventory measure of this outcome. Roughly
half of all officers across Garcias sample
expressed some perceived job-related
danger. Statistically significant predictors
of this outcome, at both the individual and
institutional levels, included race, gender,
and security level, with non-white, female,
and officers employed in higher-security
facilities perceiving greater danger levels
than their counterparts.
Ferdik (2014) asked a statewide population
of COs in maximum-security facilities to
rate their risk of injury from six specific
workplace dangers, which included the
presence of gangs and contraband. Not only
did a majority of the sample perceive a high
degree of injury risk from each danger, but
additional years of job-related employment
positively predicted officers’ perceived risk
of injury.
Assessments of COs and their general
perceptions of workplace safety and
risk carry a number of important
considerations. When COs perceive high
levels of any type of risk in their work
environments, this perception can adversely
influence their job performance and
even contribute to high levels of turnover
and a poorly managed prison facility
(Ferdik, Smith, & Applegate, 2014a). COs
heightened risk perceptions can also
elevate their stress and job dissatisfaction
levels (Garcia, 2008), which may, in turn,
engender hostile interactions between
officers and offenders, thereby leading to
mismanagement of the inmate population
(Gordon, Moriarty, & Grant, 2003; Gordon,
Proulx, & Grant, 2013). Since COs play
perhaps the most important role in
successful prison management, gathering
insight into their levels of perceived
workplace risk can aid interested audiences
in better understanding the specific threats
to officer safety and wellness which, in turn,
can lead to policies and programs directly
related to enhancing the overall well-being
of COs.
12
National Institute of Justice | NIJ.gov
Consequences of Risks to
Correctional Officer Safety and
Wellness
Numerous consequences have been
linked to the safety and wellness risks
confronting COs. For example, contentious
relationships between officers and their
co-workers and supervisors as a result
of increased stress levels were revealed
in various studies (Finney et al., 2013;
Lambert, 2004). This, in turn, led to
many COs reporting decreased work
performance and even being distracted
while on the job (Brower, 2013; Finn, 2000).
Griffin and colleagues (2009) found that
higher levels of stress were significant
predictors of three variations of officer
burnout: depersonalization, emotional
exhaustion, and job ineffectiveness.
Lambert and colleagues (2002) and Hogan
and colleagues (2006) found that stress
adversely and significantly impacted the
level of commitment of officers to their
work. In a rare study that evaluated the
influence of stress levels on perceived
danger, Garcia (2008) found that higher
individual and institutional stress levels
significantly increased perceptions of
danger in a sample of federal COs.
Many studies have found safety and wellness
risks within the correctional environment to
significantly influence officers’ desire to use
administrative sick leave (Lambert et al.,
2005; Lambert, Hogan, & Altheimer, 2010),
as well as their desire to resign (Ferdik,
Smith, & Applegate, 2014b; Patenaude,
2001; Udochukwu et al., 2007). The
Management and Training Corporation
(2011) estimated that between 2000 and
2008, 16.2 percent of all American COs
resigned from their posts after only three
years on the job. More troubling figures
were reported in individual corrections
departments, most notably those of
Vermont and South Carolina, where each
respectively reported that 35 percent of
their COs voluntarily resigned in 2009
alone (South Carolina Department of
Corrections (SCDC), 2013; Vermont
Department of Corrections (VDC), 2013).
Fiscal problems have been recorded by
various correctional administrative officials
as a result of losing so many officers, with
the SCDC operating at a $45.5 million
deficit in 2009. Budget constraints
subsequently forced remaining officers to
work with inoperable weapons, radios, and
other necessary equipment (SCDC, 2013).
Deprived of the most essential resources
with which to successfully perform their
jobs, COs often find that their health
and safety come under additional threat.
Elevated rates of officer turnover and
absenteeism can lead to higher inmate-
to-officer ratios and greater numbers of
inmate-on-inmate and inmate-on-staff
assault (Lambert, 2004; Steiner, 2008).
Researchers have also found that COs
experience disproportionately higher
rates of physical health problems such as
chronic neck, back, and knee injuries,
heart disease, diabetes, high cholesterol,
and hypertension, as compared with other
professionals such as crisis counselors,
teachers, and law enforcement personnel
(Dowden & Tellier, 2004; Morgan, 2009).
Much of this can be attributed to the
demanding nature of this line of work,
including prolonged work hours, irregular
sleep patterns due to constantly changing
shift assignments, and being tasked with
extra duties that extend beyond their
traditional responsibilities (Brower,
2013). Previously referenced dangers such
as role conflict and ambiguity, public
misconceptions about the COs job, and
work-family conflict also exacerbate
physical health problems for COs (Morgan,
2009; Swenson, 2008). Even life expectancy
rates are lower for officers. One seminal
study (Cheek, 1984) noted that the average
lifespan of individuals in this line of work
was 59 years, some 16 years below the
national average of 75. A more recent
study by the New Jersey Police Suicide Task
Force (2009) also found an average 59-year
lifespan among COs.
13
National Institute of Justice | NIJ.gov
Crawley (2004) and Swenson (2008)
expanded on the above findings, noting
that the physical demands of this profession
can disrupt officers’ biological clocks and
sleeping patterns; impair their cognitive,
emotional, and motor functions; and
compromise their eating habits. These
problems can manifest as multiple
psychological and emotional disorders.
For example, Morse and colleagues (2011)
found that 31 percent of COs reported
serious psychological distress, twice the
rate of the general public. Spinaris and
colleagues (2012) found in a study of more
than 3,000 corrections professionals that
27 percent of officers reported symptoms
of post-traumatic stress disorder (PTSD),
which surpassed rates of PTSD experienced
by combat veterans, who reported just
14 percent. PTSD symptoms among COs
have been further linked to memory
impairment, depression, obesity, and a
higher prevalence of substance abuse
(Spinaris, Denhof, & Kellaway, 2012).
Intensive interviews with COs conducted
by Crawley (2004) revealed that high levels
of stress led more than half of interviewees
to resort to self-destructive behaviors
such as alcohol and drug consumption to
cope with their jobs. The effects spilled
over to families, as many officers brought
work-related problems home. This led
to increased levels of tension between
domestic partners and, in some cases,
officer suicide. Stack and Tsoudis (1997)
found the suicide rate for COs to be 39
percent higher than that of the general
working-age population. This finding was
supported by research by the New Jersey
Police Suicide Task Force (2009), which
found the rate of suicide for COs to be
double that of police officers and the
general population.
Health and safety concerns, as
demonstrated by the empirical literature
referenced thus far, appear to be attendant
consequences of employment as a CO.
Officers are tasked with demanding and
often conflicting work responsibilities that
increase their risk for physical and mental
health problems such as injuries, stress, and
even death. Officers must interact with and
supervise potentially dangerous individuals
such as gang members, inmates with mental
illness, and those with communicable
diseases, which further complicates officers’
health issues. According to the research
cited above, officers, regardless of security
assignment, recognize the danger to
which they are subject as a result of their
profession. Many scholars conclude that
employment as a CO is among the most
dangerous and life threatening of all
professions, including law enforcement.
Given how COs are heavily relied upon
to supervise inmate behavior, establish
order in their facilities, and maintain wider
institutional security, it is paramount that
correctional practitioners, researchers,
administrative officials, and other
interested stakeholders begin developing
more effective and widely used strategies
for enhancing the general well-being of this
critically important workforce.
Fortunately, changes have begun. Policies
that include employee assistance and peer-
support programs have been implemented
across some prison systems. Despite the well-
intentioned purposes of these programs, few
have come under scientific scrutiny, meaning
little evidence attesting to their effectiveness
exists. These programs are few and far
between, implemented in only a few prisons.
Although for several years researchers have
extensively documented the numerous
dangers and health risks associated with
CO employment, relatively little is known
about how to best address these problems.
Moreover, with the exception of a handful
of studies, little is also known about how
COs judge the dangerousness of their jobs
and the steps they take to protect themselves
from workplace dangers and risks.
The next section of this report describes
the policies and programs designed to
assist officers from a wellness standpoint,
14
National Institute of Justice | NIJ.gov
the empirical literature (or lack thereof)
related to their effectiveness, and an
argument for why more research on CO
safety and wellness is needed. Although
much is known about why and how the
CO’s job is dangerous, we still do not have
a foundational understanding of what
can be done to enhance their safety — a
critical area of research, given the essential
role officers play in the functioning of any
prison system.
Correctional Officer Wellness
Policies and Considerations
for Future Research
Policies That Support Correctional
Officer Safety and Wellness
Because COs are exposed to many
occupational dangers, correctional
practitioners, researchers, and administrative
officials must develop methods for
enhancing officers’ well-being. Such efforts
have been slow to develop (Armstrong &
Griffin, 2004; Brower, 2013). Although some
prison facilities have begun to institute
mental health counseling and other
measures designed to improve the general
welfare of COs, many of these programs are
in their infancy, have not been evaluated
using scientific methods, and exist in only a
handful of correctional facilities (Armstrong
& Griffin, 2004; Brower, 2013; Morse et al.,
2011). Many pundits have remarked that to
better address the safety and wellness threats
to COs, it is perhaps best to examine the
broader law enforcement profession and
what it is doing to ensure the well-being of
police officers (Armstrong & Griffin, 2004;
Brower, 2013; Delprino, 2001; Finn, 1998,
2000; Roland, 2011).
Some scholars have discouraged applying
police research and policies to the
correctional context because police officers
and COs are employed in dramatically
different working conditions (Brower, 2013).
For example, although police officers are
exposed to many occupational dangers
such as gangs and physical retaliation from
community members (Anson, Johnson
& Anson, 1997; Jones & Newburn, 2002),
when compared to the dangers confronting
COs, marked contrasts exist. Brower
(2013) suggests that the daily dangers
and pressures “faced by COs far exceed
those experienced by police officers”
(p. 5). Whereas the dangers faced by law
enforcement personnel are periodic, those
faced by COs are constant. In fact, COs
experience continued exposure to violent
and dangerous offenders throughout the
entirety of their work shifts. In addition,
although police officers must interact
with unpredictable citizens who may pose
a risk of harm, they also have multiple
opportunities to forge partnerships with
prosocial community members who can
help law enforcement maintain community
harmony (Brower, 2013). For COs, these
opportunities are largely absent as they
are responsible for overseeing offenders
who may be frustrated with their current
conditions and may express those
grievances against the very individuals
charged with monitoring their behavior.
Other differences exist as well. Police
officers are permitted to carry lethal and
less-lethal devices for protection, whereas
COs are not (Farkas & Manning, 1997).
In addition, although there are negative
portrayals of the police in mainstream
media, they are often counterbalanced by
positive images of law enforcement officers
engaging in heroic acts (Chermak & Weiss,
2005). The same cannot be said for COs,
with many media depictions stereotyping
them as inhumane figures who have a
fundamental disregard for human suffering
(Crawley, 2004). All these issues can
predispose correctional officers to greater
levels of stress, injury, and even fatality
when compared with law enforcement
(Garland, 2002).
Specific occupational differences aside, it is
widely recognized that both police officers
15
National Institute of Justice | NIJ.gov
and COs are exposed to various dangers
that can threaten their welfare, and some
experts have noted the potential benefits to
corrections agencies of learning more about
law enforcement strategies to protect their
officers (Brower, 2013). Police departments
are frequently staffed by psychiatrists and
other mental health professionals trained
to assist law enforcement personnel.
Moreover, the mental health field now
recognizes police psychology as a discrete
area of academic study. The American
Psychological Association (APA), for
example, now issues board certification
to individuals specializing in this field
(Brower, 2013). A variety of policies
specially designed to protect officers
from physical and mental threats, such as
peer-support programs, have also been
implemented on a mass scale across police
agencies (Brower, 2013; Chermak & Weiss,
2005). It appears that the broader policing
profession has received the required
attention from counselors and other mental
health professionals who have been trained
and certified to help police officers cope
with the dangers inherent in the job.
Unfortunately, the same cannot be said for
the corrections field.
Currently, no psychological discipline
focused on corrections exists. Many prison
institutions lack the resources (whether
monetary or otherwise) that could be used
to introduce mental health counseling
for COs, and no established professional
organizations address the unique
psychological and physical needs of COs
(Brower, 2013; Delprino, 2001; Roland,
2011). Much of this deficit can be attributed
to difficulties in locating adequately
trained treatment providers who are
knowledgeable about best practices related
to correctional psychology. Additional
impediments include mental health
treatment providers’ lack of awareness of
psychological selection strategies and laws
specific to corrections, PTSD treatment
for COs, and how family matters interact
with work problems for COs (Brower,
2013; Finn, 1998; Roland, 2011). As this
white paper notes, not only is corrections a
dangerous field of employment, but some
studies have found that COs experience
disproportionately higher levels of injury
and stress as compared with other workers
such as law enforcement officers (Brower,
2013; Harrell, 2011). Programs and policies
designed to address these issues are critical
to improving the health conditions of COs,
and perhaps lessons can be borrowed from
law enforcement.
Despite the professional differences
between police and COs outlined above,
lessons for the corrections field can be
learned from the literature on police officer
well-being (Brower, 2013). Like COs, law
enforcement personnel are exposed to
physically demanding work conditions,
constantly rotating work shifts, inconsistent
sleep patterns, trauma, and a host of other
dangers (Anson, Johnson, & Anson, 1997;
Jones & Newburn, 2002). These problems
can contribute to increased stress levels,
physical problems such as heart disease and
diabetes, and even the risk of suicide (Stack
& Tsoudis, 1997). Because corrections and
police officers experience similar problems,
an argument can be made that the
corrections field needs to begin to borrow
ideas from the policing discipline. Brower
(2013) remarked that the policing literature
potentially has much to offer in terms of
improving health conditions for COs, and
that prison systems do not necessarily need
to “reinvent the wheel in order to do this”
(p. 13). This report describes some specific
strategies, largely borrowed from policing,
that correctional agencies can implement
to improve officer safety and wellness.
Also referenced are health improvement
recommendations provided by correctional
scholars, with critical insight into whether
policies are effective and should be
adopted.
Some corrections departments have begun
instituting employee assistance programs
(EAPs) that are borrowed directly from
16
National Institute of Justice | NIJ.gov
policing (Sauter, 2001). EAPs are designed
to offer specialized services to assist
organizations in addressing front-line
worker productivity and in identifying
and resolving the personal concerns and
problems of subordinates. According to
Brower (2013), essential components of
EAPs include providing consultations to
organizational leaders to help manage
troubled employees, active promotion
of assistance services, confidential and
timely provision of services, and referral
of employees to treatment providers.
Significant numbers of law enforcement
agencies across the United States have
implemented EAPs for troubled officers,
but this has not been observed in
corrections departments. A 2013 report
issued by the ACA noted that of the more
than 4,000 prisons in operation across the
U.S., fewer than 100 had any type of EAP.
Moreover, very few of these programs have
been scientifically evaluated to determine
their effectiveness in improving CO
well-being.
Finn (2000) identified another strategy
that could be used to ameliorate officer
stress, and noted that a number of
correctional agencies nationwide have
adopted this technique, which includes the
establishment of peer-support programs.
Peer-support programs recruit workforce
colleagues who can offer emotional and
social support to those who may have
undergone traumatic experiences while
on the job. Peers offer counseling and
recommendations to their colleagues to
help them cope with the consequences of
their job-related experiences. Successful
implementation of peer-support programs
involves the provision of social support
through colleagues, experiential
knowledge, trust, confidentiality, and easy
access (Roland, 2011). Examples of these
programs can be found in Pennsylvania,
which instituted the Critical Incident Stress
Management Program, and Massachusetts,
which established the Peer Stress Unit
Program (Finn, 2000). Military and
policing organizations that have adopted
this strategy reported high levels of success.
Although some correctional institutions
have recently incorporated peer-support
programs, those programs have yet to
undergo scientific evaluation. Like EAPs,
little is known about whether peer-support
programs work in the correctional context
(Finn, 2000).
Other recommendations for improving CO
health have been scientifically evaluated.
Two such evaluations come from McCraty
and colleagues (2009) and Farbstein and
colleagues (2010), who each evaluated
mental health treatment programs for
officers in four correctional institutions.
The first study randomized 88 officers from
three prisons into either an experimental
stress-reduction program (HeartMath’s
Power to Change Performance Program)
or a waitlist control group. Following
program intervention, treatment recipients
experienced statistically significant
reductions in stress, cholesterol, heart rate,
and blood pressure levels when compared
to a similarly matched control group. In
the second study, after a prison installed a
mural depicting a nature scene, significant
reductions in CO stress and heart rate
levels were observed when compared to
the period before the mural was installed.
With only two such studies in existence
that have empirically assessed these types
of stress-reduction programs, additional
confirmatory research is needed.
Although limited in scope, studies by Finn
(1998, 2000) noted that some prisons and
jails across the U.S. have incorporated
critical incident stress-reduction units
that specifically address the needs of
officers who have experienced traumatic
events while on the job, including hostage
takeovers, riots, or the murder of fellow
officers and inmates. Such units provide
debriefings and counseling for officers
who may have mental health consequences
because of these experiences. However,
reports from NIJ (Finn and Kuck, 2005)
17
National Institute of Justice | NIJ.gov
and Finn (1998, 2000) noted that these
programs are not seen on a massive scale
across correctional facilities, largely because
of correctional administrators’ failure to
recognize the health concerns of officers as
well as inadequate funding to support these
programs.
Elliot and colleagues (2015), noting high
stress levels present within corrections,
recommend the following strategies
to officers to improve their well-being:
maintain a healthy body weight, exercise
for at least 30 minutes per day, consume
five servings of fruits and vegetables
daily, and visit physicians twice annually.
Of course, correctional administrative
officials cannot oversee and regulate the
dietary intake and exercise regimens of
their officers, but they can recommend
that officers adopt these lifestyle habits
to promote health. An investigation by
Triplett and Mullings (1996) that directly
questioned officers about the measures
they take to improve their health uncovered
some interesting information: COs often
use a variety of coping mechanisms in
response to stress, including seeking
social support from others and selectively
ignoring stress-inducing stimuli.
Moreover, the study found that officers
who used these coping strategies reported
reduced stress when compared with their
counterparts. According to the ACA
and Keinan and Malach-Pines (2007),
prison administrative officials can follow
certain recommendations to increase
officer wellness. The study suggested that
administrative officials promote greater
teamwork among line staff, reduce role
ambiguity, improve officers’ job satisfaction
by rotating their shifts to make them less
physically taxing, screen incoming officer
applicants to determine their susceptibility
to stress, increase officer pay and benefits,
better prepare officers to confront
workforce dangers, and offer positive
reinforcement to productive line staff.
Summary of Policies on
Correctional Officer Safety and
Wellness
Correctional researchers, administrative
officials, and prison systems in general
have largely neglected the health and safety
concerns of COs, which is a crucial area of
focus given the important role that officers
play in maintaining order in correctional
facilities. Recently, some programs designed
to improve CO health, borrowed largely
from the broader policing discipline, have
been instituted in some prison facilities,
but few have been systematically evaluated
using social science research methods.
More concerted efforts must be undertaken
across the correctional field to improve CO
health and safety, as a result.
An important first step is recognizing that
this field of employment is perilous and
accompanied by many threats to CO health.
Brower (2013) remarked that policies and
programs designed to improve officer
health have not been instituted in many
prison facilities because administrative
officials fail to recognize the dangers
attached to the job. Improvement of CO
health starts by changing this mindset
among not only administrative officials
but also other relevant stakeholders in the
correctional field. Keinan and Malach-Pines
(2007) identified an additional impediment
to successful implementation of safety
and wellness programs: the widespread
attitude known as “machismo” among COs.
Machismo prevents officers from requesting
any type of assistance because they
perceive such requests as a sign of inherent
weakness. It is imperative that we begin to
change the cultural mindset in corrections
and recognize that this is a dangerous field
wherein external sources of assistance are
sometimes required to improve officer
well-being.
Psychiatrists, counselors, and other
mental health professionals have made
18
National Institute of Justice | NIJ.gov
considerable strides in improving police
officers’ health, but similar efforts for COs
have not been observed. Further study
must be undertaken of the sources and
consequences of CO stress and other harms
to which these front-line prison personnel
are exposed. Knowledge of these subject
areas can help improve our understanding
of CO health and inform policies designed
to enhance their overall well-being. On
this point, Brower (2013) noted that the
American Board of Professional Psychology
has begun to consider the idea of creating
a subspecialty in correctional psychology.
Such a subspecialty could contribute
significantly to the development of
educational and training programs that
are specifically designed to address COs’
physical and mental health needs.
Police agencies have incorporated a number
of programs focused on improving officer
health, including peer-support programs
and EAPs. These programs are not seen
across correctional facilities, and the
few that exist have not been evaluated
to determine their effectiveness, so few
definitive conclusions can be drawn about
whether these programs are applicable to
the correctional context. Researchers are
strongly encouraged to apply rigorous social
science research methodologies to examine
whether these programs are effective, which
in turn, will help determine whether they
should be adopted on a broader scale.
Although much has been written about
the mental health risks associated with
employment as a CO and some policies
have been designed to address these
concerns, very little, if any, literature
exists on policies tailored to address COs
concerns about physical health. Researchers
have noted that dangers such as prison
gangs, the presence of contraband, and
inmates with mental illness, among others,
pose considerable threats to the physical
health of correctional officers (Burke
& Owen, 2010; Fleisher & Decker, 2001;
McLearen & Ryba, 2003). Administrative
officials of the correctional system are
therefore encouraged to consider policy
interventions designed to minimize the
injurious risks connected to such dangers.
If these are the very dangers most likely
to inflict harm upon correctional officers,
then strategies aimed at mediating their
threats must be implemented on a mass
scale across penitentiaries. Policies could
include heightened intake procedures to
identify problematic inmates, improved
communication channels between
correctional line staff so they can discuss
potentially threatening offenders and
what can be done to handle them,
separation of gang members to limit their
ability to correspond with one another,
ensuring officers always have back-up
support when dealing with troublesome
offenders, instruction/training for officers
on mediation tactics that de-escalate
volatile situations, and provision of
additional therapeutic services, where
possible, for offenders afflicted with
mental disorders (Burke & Owen, 2010;
Fleisher & Decker, 2001; McLearen & Ryba,
2003). Implementation of such policies
targeted at decreasing and addressing
correctional-based dangers could have the
dual benefits of enhancing officer wellness
and establishing wider institutional order.
With all of this information in mind, what
follows is a discussion of what scholars
and researchers can do in terms of future
research on the broad topic of CO safety
and wellness.
Considerations for Future
Research
A considerable body of research on CO
safety and wellness has been amassed over
the past several decades. Findings have
provided important insight into the working
conditions of officers and what can be
done to improve their general well-being.
Although this research is informative, a
number of limitations restrict our ability
to draw definitive conclusions regarding
19
National Institute of Justice | NIJ.gov
officer safety and wellness. This section
identifies inherent weaknesses in this
literature and recommends directions for
future research.
A variety of sources have shown that COs
frequently fall victim to workplace injuries
and even fatalities (Finn, 1998; Konda
et al., 2013). Largely unknown, though,
are the contextual factors that influence
these phenomena or the specific types of
injuries befalling officers. Lacerations,
cuts, bruises, and head trauma are some
of the many types of harm that COs
can experience while on the job, yet
researchers have not specifically explored
this issue. Furthermore, officers of the
prison system are forced to work alongside
dangerous offenders such as gang members
and inmates who create and distribute
contraband. Some officers are assigned
to more dangerous units of the prison
(e.g., administrative segregation), which
can increase their risk of physical and
mental health problems (Crawley, 2004).
Researchers are therefore encouraged to
ask the following questions: What are the
specific factors that contribute to fatal and
nonfatal workplace injuries experienced by
COs? Are there individual and institutional
differences in the rates of injury and fatality
experienced by COs? Are officers employed
in more overcrowded prisons more likely to
experience injury and fatality? Are officers
who work alongside inmates who have
infectious and communicable diseases as
well as those with mental disorders more
likely to fall victim to physical harm? From
a broader institutional standpoint, what are
the consequences of officers experiencing
injury and fatality while on the job? What
specific types of policies, training regimens,
or programs can address these dangers?
We know from the extant studies on CO
safety and wellness that dangers such as
the presence of contraband pose physical
threats to officers, but we need to better
understand how to address them.
The psycho-social dangers inherent
in employment as a CO have not been
adequately studied. This category includes
problems such as work-family conflict and
public misperceptions about the COs
job (Crawley, 2004). Researchers should
consider the following questions: Is this
danger an actual threat to officer well-
being? What are the potential consequences
of exposure to psycho-social dangers?
If this is determined to be of significant
concern, what can be done to address the
consequences of exposure to psycho-social
dangers?
Research has noted that COs experience
high rates of stress and other mental
health problems because of role conflict
and ambiguity, work-family conflict,
poor co-worker relations, and other
factors (Ferdik, 2014; Lambert et al.,
2005). Less known are the strategies that
correctional agencies can implement to
address these mental health concerns.
Future scholars should consider asking
the following questions: What policies and
programs work best to address the mental
health consequences associated with CO
employment? Although there is some
information regarding the correlates of
officer stress, there has not been sufficient
research into what can be done to resolve
this issue. Applying what is known about
the correlates of stress can help answer this
question.
Researchers have noted that COs
experience significantly higher rates of
suicide than both police officers and the
general public (Morgan, 2009). Brower
(2013) remarked that “much more research
is needed to develop a better understanding
of the prevalence and causes of suicide
among correctional officers” (p. 11). Future
researchers should ask: What factors lead to
increased suicide rates among COs? What
can be done to prevent officer suicide?
What impact does officer suicide have on
the wider correctional facility?
20
National Institute of Justice | NIJ.gov
Various programs and policies designed
to enhance officer well-being have been
introduced by correctional systems, but few
have been empirically assessed (Brower,
2013). Some prisons offer peer-support
programs, EAPs, and in some cases, trained
mental health professionals, but the greater
scientific community still lacks a clear
understanding of whether these programs
are worthwhile. Rigorous social science
research methods (e.g., experimental and
quasi-experimental designs) should be
used to better understand the efficacy of
these programs. Future research questions
might include: Do peer-support programs
and EAPs help improve CO well-being?
What other programs, policies, and larger
preventive measures that can effectively
address the broader health concerns of COs
should be implemented?
Other areas of research that should be
explored include the physiological effects of
this line of work. Some scholars have noted
that CO work can lead to physical health
problems such as diabetes, heart disease,
and chronic neck, back, and knee injuries
(Dowden & Tellier, 2004; Morgan, 2009).
Only a handful of studies have investigated
this issue, and more research into this area
is recommended. Because COs experience
high rates of stress and other mental health
problems, researchers should also ask
whether officers hold negative outlooks
on life and humanity as compared with
individuals not employed in this field.
These negative outlooks could have
harmful effects on social relationships, and
more research into this area is needed.
Although scholars have devoted
considerable effort to exploring the
harmful effects of correctional employment
on officers (Crawley, 2004; Finn, 1998;
Moon & Maxwell, 2004; Obidoa et al., 2011),
little is known about the deleterious effects
that this line of work can have on the family
environment. Domestic partners’ reactions
to their spouses’ employment in the prison
industry and the effects such employment
can have on family cohesion are just some
of the many research questions that future
scholars could explore as we attempt to
better understand the intersection between
correctional employment and the home
environment.
Another area requiring additional
scholarship is COs’ perceptions of
workplace safety and wellness. To date, only
eight studies have questioned officers about
their perceptions of the correctional work
environment; clearly, much more research
is needed in this area. For example, we do
not have a fundamental understanding of
the factors that contribute to the disparate
levels of fear and risk reported by officers.
Also absent from the correctional literature
is a solid understanding of the variables that
officers’ risk perceptions could influence,
such as the intention to voluntarily resign,
stress levels, and relationships with inmates.
Perceptions of the workplace have been
shown to influence a variety of outcomes
(Powell & Ansic, 1997); however, much of
this research has been restricted to non-
correctional settings. Scholars interested
in these issues are encouraged to ask:
What are officer judgments regarding
workplace safety and wellness? What
factors influence officers’ perceptions of
their jobs? What variables are influenced
by officers’ perceptions of the workplace?
With the exception of one identified study
(Triplett & Mullings, 1996), no researchers
have asked correctional officers for their
input about strategies designed to improve
their welfare. Triplett and Mullings (1996)
discovered that COs use coping strategies,
and these strategies are quite effective at
reducing stress levels. Future researchers
could employ mixed methodologies of
data collection in the form of surveys
and structured interviews to expand our
understanding about CO stress-reduction
efforts.
In addition to soliciting COs’ input about
their jobs, it would also be beneficial
to understand what correctional
21
National Institute of Justice | NIJ.gov
administrative officials believe needs
to be done to address officer safety and
wellness. Some scholars have noted that
administrative officials have largely
neglected the safety issues of their officers
(Brower, 2013). Future researchers are
encouraged to gather more information
about and insight into the viewpoints
of administrative officials about CO
health. Questions might include: How
do correctional administrative officials
perceive the dangerousness of the CO’s job?
Do the officials believe that measures need
to be instituted to address officer safety
and wellness? If so, what strategies do they
recommend for improving CO health?
Countless individual studies on the
correlates of CO stress have been
conducted, but only one meta-analytic
synthesis of this research has been
performed, and even that is somewhat
dated (Dowden & Tellier, 2004).
Approximately 13 years have elapsed since
the publication of that study; therefore,
another quantitative synthesis of this
literature would be a welcome addition to
the scholarship on CO safety and wellness.
Conclusion
Synthesis of the Report on
Correctional Officer Safety and
Wellness
COs are employed under stressful and
dangerous conditions that are distinct
from other occupational milieus (Ferdik,
2014). Being employed alongside inmates
who may be violent, manipulative, or
mentally and physically ill requires a
strong focus on institutional safety and
security (Crawley, 2004). However, over
time, correctional employment has been
shown to have negative effects on officer
safety and well-being. For prison facilities to
operate efficiently, it is important that they
be staffed with officers who are physically
and mentally sound and able to respond
to the numerous challenges that this line
of work presents. This report highlighted
the high rates of injury and fatality that are
inherent in CO work and some strategies
designed to enhance their welfare. The
report concludes by summarizing its
major findings and offering additional
suggestions for how these results can be
used to improve officer well-being.
This synthesis of the literature on CO
safety and well-being revealed three distinct
dangers confronting officers: work-related,
institution-related, and psycho-social. To
date, work-related dangers have received the
most attention in the research literature,
because these issues are intrinsic to the
correctional context. These dangers include
exposure to infectious and communicable
diseases, prison gangs, disruptive inmate
behaviors, the presence of contraband,
inmates with mental illness, and riots.
The second category of dangers related
to CO safety and well-being encompasses
institution-related dangers, which
are largely influenced by the prison
administration. Examples include role
conflict and ambiguity, as well as low pay,
extended work hours, and insufficient
staffing and resources. In today’s
correctional environments, as documented
by the research on institution-related
dangers, officers are being asked to
accomplish more with fewer resources,
which elevates their mental health risks.
A final category of work-related dangers
threatening officer well-being comprises
psycho-social dangers, which are arguably
the most understudied and underappreciated
aspects of correctional work. Researchers
know relatively little about the impact of work-
family conflict on COs. Some studies have
explored this phenomenon (Crawley, 2004),
but there is a need for greater academic
attention in this area.
Another objective of this literature synthesis
was to identify studies that have questioned
COs specifically about their perceptions
22
National Institute of Justice | NIJ.gov
of workplace safety and wellness. A review
produced eight empirical investigations,
suggesting that more research is needed in
this area. Overall, this research indicates
that officers of the correctional system are
aware of the perils that accompany this
line of work, as even low-level security and
juvenile detention facility officers expressed
some degree of concern about their general
safety and wellness. Given that increased
perceptions of harm can elevate officers
stress and burnout levels (Armstrong &
Griffin, 2004; Dowden & Tellier, 2004;
Ferdik, Smith, & Applegate, 2014a), it is vital
that future researchers continue to expand
on this body of work to contribute to a more
refined understanding of how officers judge
the dangerousness of their profession.
Two final objectives of this report were
to evaluate the literature on CO wellness
programs and identify gaps in the overall
body of knowledge on officer well-being.
Although some policies to enhance officer
safety have been introduced, few have
been subjected to empirical scrutiny. It is
strongly advised that researchers begin
exploring this area through the application
of rigorous research methods.
Prisons function efficiently when they
are staffed with healthy officers, and
understanding ways to improve officers’
overall well-being can contribute to safer
and more orderly correctional facilities.
Given the gaps in the wider scholarship on
CO safety and wellness, several unresolved
questions remain. Researchers interested in
expanding the knowledge base concerning
CO safety and wellness are encouraged to
explore some of the focus areas identified
in this report. The policing discipline
and research on law enforcement officer
well-being can provide a starting point for
correctional agencies. Although police
and COs are employed under different
occupational conditions, both are exposed
to dangers that can threaten their welfare.
Police departments have taken important
steps to enhance officer well-being.
Although these initiatives (e.g., peer-
support programs and EAPs) have yet to
be comprehensively evaluated within the
corrections context, they offer a stepping
stone for better understanding how to
address issues that threaten CO safety and
wellness (Brower, 2013).
Only within the past few years has attention
been directed at examining issues of CO
safety and wellness. This report provides
a comprehensive synthesis of the most
recent and salient studies that explore
this topic. Although this review does not
constitute the final word on all issues
related to officer well-being, it does
offer a general perspective of the threats
confronting officers and the strategies
required to improve their safety. Scholars
and practitioners who read this report are
encouraged to learn from the research of
others, institute best practices designed
to enhance officer well-being, and further
study the major issues related to CO safety
and wellness.
23
National Institute of Justice | NIJ.gov
Works Cited
Abramson, M.F. (1972). The criminalization of mentally disordered behavior: Possible side
effect of a new mental health law. Hospital and Community Psychiatry, 23, 101-107.
Adams, K., & Ferrandino, J. (2008). Managing mentally ill inmates in prisons. Criminal Justice
and Behavior
,
35, 913 -927.
Adams, R. (1992). Prison Riots in Britain and the USA. London, England: Chippenham
Publishing.
Alaird, L.F., & Marquart, J.W. (2009). Officer perceptions of risk of contracting HIV/AIDS
in prison: A two-state comparison. The Prison Journal
,
89(4), 440 -459.
American Correctional Association. (2013). Adult Correctional Security Staff by Gender
,
Race and
Pay-Grade. Alexandria, VA: American Correctional Association.
Anson, R.H., Johnson, B., & Anson, N.W. (1997). Magnitude and source of general and
occupation-specific stress among police and correctional officers. Journal of Offender
Rehabilitation
,
25(2), 103-113.
Archambeault, W.G., & Archambeault, B.J. (1982). Correctional Supervisory Management
Principles of Organization
,
Policy and Law. Englewood Cliffs, NJ: Prentice Hall.
Armstrong, G., & Griffin, M. (2004). Does the job matter? Comparing correlates of stress
among treatment and correctional staff in prisons. Journal of Criminal Justice
,
32, 577-592.
Beck, A.J., Harrison, P.M., & Adams, D.B. (2007). Sexual Violence Reported by Correctional
Authoritie
s,
2006. Washington, DC: U.S. Department of Justice, Office of Justice Programs,
Bureau of Justice Statistics.
Bick, J.A. (2007). Infection control in jails and prisons. Healthcare Epidemiology
,
45, 1047-1055.
Biermann, P.J. (2007). Improving Correctional Officer Safety. Washington DC: U.S. Department
of Justice.
Bouchard, J., & Winnicki, A. (2000). “You found what in a book?” Contraband control in the
prison library. Library & Archival Securit
y,
16(1), 47- 61.
24
National Institute of Justice | NIJ.gov
Brower, J. (2013). Review and Input of Correctional Officer Wellness and Safety Literature Review.
OJP Diagnostic Center. Washington, DC: U.S. Department of Justice, Office of Justice
Programs.
Bureau of Labor Statistics. (2013). Occupational Outlook Handbook: Correctional Officers.
Washington, DC: Office of Occupational Statistics and Employment Projections.
Burke, T.W., & Owen, S.S. (2010). Cell phones as prison contraband. Law Enforcement
Bulletin. Washington, DC: Federal Bureau of Investigation.
Byrne, J.M., Hummer, D., & Taxman, F.S. (2008). The Culture of Prison Violence. Boston, MA:
Pearson Education.
Carrabine, E. (2005). Prison riots, social order and the problem of legitimacy. British Journal
of Criminology
,
45(6), 896-913.
Castle, T.L., & Martin, J.S. (2006). Occupational hazard: Predictors of stress among
correctional officers. American Journal of Criminal Justice
,
31(1), 65 - 80.
Cheek, F.E. (1984). Stress Management for Correctional Officers and Their Families. Alexandria,
VA: American Correctional Association.
Chermak, S., & Weiss, A. (2005). Maintaining legitimacy using external communication
strategies: An analysis of police-media relations. Journal of Criminal Justice
,
33(5), 501-512.
Crawley, E. (2004). Doing Prison Work: The Public and Private Lives of Prison Officers. Portland,
OR: Willan Publishing.
Delprino, R.P. (2001). Work and Family Support Services for Correctional Officers and Their Family
Members: A National Survey. Washington, DC: U.S. Department of Justice, Office of Justice
Programs, National Institute of Justice. Available at:
http://www.ncjrs.gov/pdffiles1/nij/
grants/192292.pdf
.
Dillon, B., & Allwright, S. (2005). Prison officers’ concerns about blood borne viral
infections. Howard Journal of Criminal Justice
,
44, 29-40.
Dowden, C., & Tellier, C. (2004). Predicting work related stress in correctional officers: A
meta-analysis. Journal of Criminal Justice
,
32, 31-47.
Elliot, D., Kuehl, K., El Ghaziri, M., & Cherniack, M. (2015). Stress and corrections:
Addressing the safety and well-being of correctional officers. Corrections Today
,
77(4), 40.
Farbstein, J., Farling, M., & Wenner, R. (2010). Developing the Evidence for Evidence-Based
Design: The Impact of Simulated Nature Views on Stress in a Correctional Setting. New York, NY:
American Institute of Architects.
Farkas, M.A., & Manning, P.K. (1997). The occupational culture of corrections and police
officers. Journal of Crime and Justice
,
20(2), 51-68.
25
National Institute of Justice | NIJ.gov
Federal Bureau of Investigation. (2011). National Gang Threat Assessment — Emerging Trends.
Washington, DC: U.S. Department of Justice.
Ferdik, F. (2014). Examining the Correlates of Correctional Officer Risk Perceptions and Decision-
Making. Doctoral dissertation, University of South Carolina. Proquest Dissertations and
Theses Abstracts.
Ferdik, F.V., Smith, H.P., & Applegate, B.K. (2014a). An Assessment of Job Satisfaction
among South Carolina Correctional Officers. Columbia, SC: South Carolina Department of
Corrections.
Ferdik, F.V., Smith, H.P., & Applegate, B. (2014b). The role of emotional dissonance and job
desirability in predicting correctional officer turnover intentions. Criminal Justice Studies.
DOI: 10.1080/1478601X.2014.938741.
Finn, P. (1998). Correctional officer stress: A cause for concern and additional help. Federal
Probation
,
62(2), 65-74.
Finn, P. (2000). Addressing Correctional Officer Stress: Programs and Strategies and Issues and
Practices. Washington, DC: U.S. Department of Justice, Office of Justice Programs, National
Institute of Justice.
Finn, P., & Kuck, S. (2005). Stress Among Probation and Parole Officers and What Can Be Done
About It. Washington, DC: U.S. Department of Justice, Office of Justice Programs, National
Institute of Justice. Available at:
https://www.ncjrs.gov/pdffiles1/nij/205620.pdf
.
Finney, C., Stergiopoulos, E., Hensel, J., Bonato, S., & Dewa, C.S. (2013). Organizational
stressors associated with job stress and burnout in correctional officers: A systematic review.
BMC Public Health
,
13(1), 82-94.
Fitzgerald, E. (2010). Cell “block” silence: Why contraband cellular telephone use in prisons
warrants federal legislation to allow jamming technology. Wisconsin Law Review
,
10, 1269.
Fleisher, M.S., & Decker, S.H. (2001). An overview of the challenge of prison gangs.
Corrections Management Quarterly
,
5(1), 1-9.
Garcia, R.M. (2008). Individual and Institutional Demographic and Organizational Climate
Correlates of Perceived Danger among Federal Correctional Officers. Doctoral dissertation, Temple
University. Proquest Dissertation and Theses Abstracts.
Garland, B. (2002). Prison treatment staff burnout: Consequences, cause, and prevention.
Corrections Today
,
64(7), 116-120.
Glaze, L.E., & Kaeble, D. (2014). Correctional Populations in the United States
,
2013.
Washington, DC: U.S. Department of Justice, Office of Justice Programs, Bureau of Justice
Statistics.
Goffman, E. (1961). Asylums: Essay on the Social Situations of Mental Patients and Other Inmates.
Garden City, NY: Anchor Books.
26
National Institute of Justice | NIJ.gov
Gordon, J.A., Moriarty, L.J., & Grant, P.H. (2003). Juvenile correctional officers’ perceived
fear and risk of victimization: Examining individual and collective levels of victimization in
two juvenile correctional centers in Virginia. Criminal Justice and Behavior
,
30(1), 62-84.
Gordon, J.A., Proulx, B., & Grant, P.H. (2013). Trepidation among the “keepers”: Gendered
perceptions of fear and risk of victimization among corrections officers. American Journal of
Criminal Justice
,
38, 245-265.
Griffin, M.L., Hogan, N.L., Lambert, E., Tucker-Gail, K., & Baker, D.N. (2009). Job
involvement, job stress, job satisfaction and organizational commitment and the burnout of
correctional staff. Criminal Justice and Behavior
,
37(2), 239-255.
Harrell, E. (2011). Workplace Violence, 1993-2009. Washington, DC: U.S. Department of
Justice, Office of Justice Programs, Bureau of Justice Statistics.
Hartley, D.J., Davila, M.A., Marquart, J.W., & Mullings, J.L. (2012). Fear is a disease: The
impact of fear and exposure to infectious disease on correctional officer job stress and
satisfaction. American Journal of Criminal Justic
e,
38(2), 323-340.
Hensley, C., Koscheski, M., & Tewksbury, R. (2005). Examining the characteristics of male
sexual assault targets in a southern maximum-security prison. Journal of Interpersonal Violence
,
20(6), 667-679.
Hessl, S.M. (2001). Police and corrections. Occupational Medicine
,
16, 39-49.
Hogan, N., Lambert, E., Jenkins, M., & Wambold, S. (2006). The impact of occupational
stressors on correctional staff organizational commitment: A preliminary study. Journal of
Contemporary Criminal Justice
,
22(1), 44 - 62.
James, D.J., & Glaze, L.E. (2006). Mental Health Problems of Prison and Jail Inmates.
Washington, DC: U.S. Department of Justice, Office of Justice Programs, Bureau of Justice
Statistics.
Jones, T., & Newburn, T. (2002). The transformation of policing? Understanding current
trends in policing systems. British Journal of Criminology
,
42(1), 129-146.
Jurik, N.C. (1985). An officer and a lady: Organizational barriers to women working as
correctional officers in mens prisons. Social Problems
,
32(4), 375-388.
Kauffmann, K. (1989). Prison Officers and Their World. Cambridge, MA: Harvard University
Press.
Keinan, G., & Malach-Pines, A. (2007). Stress and burnout among prison personnel:
Sources, outcomes, and intervention strategies. Criminal Justice and Behavior
,
34(3), 380-398.
Konda, S., Tiesman, H., Reichard, A., & Hartley, D. (2013). U.S. correctional officers killed
or injured on the job. Corrections Today
,
75, 122-125.
Konovsky, M.A., & Pugh, S.D. (1994). Citizenship behavior and social exchange. Academy of
Management Journal
,
37, 656 - 669.
27
National Institute of Justice | NIJ.gov
Kupers, T.A. (1999). Prison Madness: The Mental Health Crisis behind Bars and What We Must Do
about It. San Francisco, CA: Jossey-Bass Publishers.
Lai, Y.L., Wang, H.M., & Kellar, M. (2012). Workplace violence in correctional institutions in
Taiwan: A study of correctional officers’ perceptions. International Journal of Comparative and
Applied Criminal Justice
,
36(1), 1-23.
Lambert, E.G. (2004). The impact of job characteristics on correctional staff members. The
Prison Journal
,
84(2), 208-227.
Lambert, E.G., Cluse-Tolar, T., & Hogan, N. (2007). This job is killing me: The impact of
job characteristics on correctional staff job stress. Applied Psychology in Criminal Justice
,
3(2),
117-142.
Lambert, E.G., Hogan, N.L., & Allen, R. (2006). Correlates of corrections officer job stress:
The impact of organizational structure. American Journal of Criminal Justice, 30(2), 227-246.
Lambert, E., Hogan, N., & Altheimer, I. (2010). When domains spill over: The relationships
of affective and continuance commitment with work-family conflict among correctional line
staff. Criminal Justice Policy Review, 25(4), 476 - 502.
Lambert, E.G, Hogan, N., & Barton, S. (2002). Satisfied correctional staff: A review of the
literature on the correlates of correctional staff job satisfaction. Criminal Justice and Behavior
,
29(2), 115-143.
Lambert, E.G., Hogan, N.L., Barton-Bellessa, S., & Jiang, S. (2012). Examining the
relationship between supervisor and management trust and job burnout among correctional
staff. Criminal Justice and Behavior
,
39(7), 938-957.
Lambert, E.G., Hogan, N.L., Dial, K., & Barton-Bellessa, S.M. (2013). The relationship
between job stressors and job involvement among correctional staff: A test of the job strain
model. The Howard Journal of Criminal Justice
,
52(1), 19-38.
Lambert, E.G., Hogan, N., Paoline, E.A., & Clarke, A. (2005). The impact of role stressors
on job stress, job satisfaction and organizational commitment among private prison staff.
Security Journal
,
18(4), 33-50.
Lazarus, R.S., & Folkman, S. (1984). Stress, Appraisal and Coping. New York, NY: Springer
Publishing.
Leip, L.A., & Stinchcomb, J.B. (2013). Should I stay or should I go? Job satisfaction and
turnover intent of jail staff throughout the United States. Criminal Justice Review
,
38(2),
226-241.
Lipsky, M. (2010). Street-Level Bureaucracy: Dilemmas of the Individual in Public Services. New
York, NY: Russell Sage Foundation.
Lombardo, L. (1989). Guards Imprisoned: Correctional Officers at Work. Cincinnati, OH:
Anderson Publishing.
28
National Institute of Justice | NIJ.gov
Lyman, M.D. (1989). Gangland. Springfield, IL: Charles C. Thomas Publishing.
Macalino, G.E., Vlahov, D., Sanford-Colby, S., Patel, S., Sabin, K., Salas, C., & Rich, J.D.
(2004). Prevalence and incidence of HIV, Hepatitis B virus, and Hepatitis C virus infections
among males in Rhode Island prisons. American Journal of Public Health
,
94(7), 1218-1223.
Mackenzie, D.L. (2001). Sentencing and Corrections in the 21st Century: Setting the Stage for the
Future. Doctoral dissertation, University of Maryland. Proquest Dissertations and Theses
Abstracts.
Management and Training Corporation. (2011). Correctional Officers: Strategies to Improve
Retention. Centerville, UT: Management and Training Corporation.
Martin, R., & Zimmerman, S. (1990). A typology of the causes of prison riots and an
analytical extension to the 1986 West Virginia riot. Justice Quarterly
,
7(4), 711-737.
Matz, A.K., Wells, J.B., Minor, K.I., & Angel, E. (2013). Predictors of turnover intention
among staff in juvenile correctional facilities: The relevance of job satisfaction and
organizational commitment. Youth Violence and Juvenile Justice
,
11(2), 115-131.
McCraty, R., Atkinson, M., Lipsenthal, L., & Arquelles, L. (2009). New hope for correctional
officers: An innovative program for reducing stress and health risks. Applied Psychophysiology
and Biofeedback, 34(4), 251-272.
McLearen, A.M., & Ryba, N.L. (2003). Identifying severely mentally ill inmates: Can small
jails comply with detection standards? Journal of Offender Rehabilitation
,
37(1), 25-34.
Minor, K.I., Wells, J.B., Angel, E., & Matz, A.K. (2010). Predictors of early job turnover
among juvenile correctional facility staff. Criminal Justice Review
,
36(1), 58 -75.
Moon, B., & Maxwell, S.R. (2004). The sources and consequences of COs’ stress: A South
Korean sample. Journal of Criminal Justice
,
32(4), 359-370.
Morgan, W. (2009). Correctional officer stress: A review of the literature 1977-2007. American
Jails
,
23(2), 33-34.
Morse, T., Dussetschleger, J., Warren, N., & Cherniack, M. (2011). Talking about health:
Correction employees’ assessments of obstacles to healthy living. Journal of Occupational and
Environmental Medicine
,
53(9),1037-1045.
New Jersey Police Suicide Task Force. (2009). New Jersey Police Suicide Task Force Report.
Trenton, NJ: New Jersey Police Suicide Task Force. Available at: https://dspace.njstatelib.
org/xmlui/handle/10929/25070.
Obidoa, C., Reeves, C., Warren, N., Reisine, S., & Cherniack, M. (2011). Depression and work
family conflict among corrections officers. Journal of Occupational and Environmental Medicine
,
53(11), 1294-1301.
Paoline, E.A., Lambert, E., & Hogan, N. (2006). A calm and happy keeper of the keys: The
impact of ACA views, relations with co-workers, and policy views on the job stress and job
satisfaction of correctional staff. The Prison Journal
,
86(2), 182-205.
29
National Institute of Justice | NIJ.gov
Patenaude, A.L. (2001). Analysis of issues affecting correctional officer retention within the
Arkansas Department of Correction. Corrections Management Quarterly
,
5(2), 49- 67.
Powell, M., & Ansic, D. (1997). Gender differences in risk behavior in financial decision-
making: An experimental analysis. Journal of Economic Psychology
,
18(6), 605-628.
Reichman, N. (1986). Managing crime risks: Toward an insurance-based model of social
control. Research in Law, Deviance and Social Control
,
8, 151-172.
Robertson, J. (2013). The mentally ill inmate and sexual victimization. Correctional Law
Reporter
,
3, 23-32.
Rocheleau, A.M. (2014). Prisoner coping skills and involvement in serious prison
misconduct. Victims and Offenders: An International Journal of Evidence-Based Research
,
Policy and
Practice
,
9(2), 149-177.
Roland, J.E. (2011). Developing and maintaining successful peer support programs in law
enforcement organizations. Handbook of Police Psychology, 3, 509-524.
Ross, R. (1981). Prison Guard/Correctional Officer: The Use and Abuse of the Human Resources of
Prisons. Toronto, Ontario, Canada: Butterworth Publications.
Ruiz, J.D., Molitor, F., & Plagenhoef, J. (2002). Trends in Hepatitis C and HIV infection
among inmates entering prisons in California, 1994 versus 1999. AIDS: Official Journal of the
International AIDS Society, 16(16), 2236-2238.
Sauter, C. (2001). Health and wellness programs made available to Maryland correctional
employees. Corrections Today
,
63(6), 110-115.
Schaufeli, W.B., & Peeters, M.C.W. (2000). Job stress and burnout among correctional
officers: A literature review. International Journal of Stress Management
,
7(1), 19-48.
Schein, E.H. (1990). Organizational culture. American Psychologist
,
45, 2109-2119.
Skarbek, D. (2014). The Social Order of the Underworld: How Prison Gangs Govern the American
Penal System. New York, NY: Oxford University Press.
South Carolina Department of Corrections (SCDC). (2013). Agency Accountability Report.
Columbia, SC: South Carolina Department of Corrections.
Spinaris, C.G., Denhof, M.D., & Kellaway, J. (2012). Posttraumatic Stress Disorder in United States
Correctional Professionals: Prevalence and Impact on Health and Functioning. Florence, CO: Desert
Waters Correctional Outreach.
Stack, S.J., & Tsoudis, O. (1997). Suicide risk among correctional officers: A logistic
regression analysis. Archives of Suicide Research
,
3(3), 183-186.
Steiner, B. (2008). Maintaining Prison Order: Understanding Causes of Inmate Misconduct Within
and Across Ohio Correctional Institutions. Doctoral dissertation, University of Cincinnati.
Proquest Dissertation and These Abstracts.
30
National Institute of Justice | NIJ.gov
Summerlin, Z., Oehme, K., Stern, N., & Valentine, C. (2010). Disparate levels of stress
in police and correctional officers: Preliminary evidence from a pilot study on domestic
violence. Journal of Human Behavior in the Social Environment
,
20(6), 762-777.
Swenson, D. (2008). Shift work and correctional officers: Effects and strategies for
adjustment. Journal of Correctional Health Care
,
14(4), 299-310.
Tewksbury, R., & Higgins, G.E. (2006a). Examining the effect of emotional dissonance on
work stress and satisfaction with supervisors among correctional staff. Criminal Justice Policy
Review
,
17(3), 290-301.
Tewksbury, R., & Higgins, G.E. (2006b). Prison staff and work stress: The role of
organizational and emotional influences. American Journal of Criminal Justice
,
30(2), 247-266.
Thompson, C.A., & Prottas, D.J. (2006). Relationships among organizational family support,
job autonomy, perceived control and employee well-being. Journal of Occupational Health
Psycholog
y,
11(1), 100-118.
Tracy, S.J. (2004). The construction of correctional officers: Layers of emotionality behind
bars. Qualitative Inquiry
,
10(4), 509-533.
Triplett, R., & Mullings, J.L. (1996). Work-related stress and coping among correctional
officers: Implications from organizational literature. Journal of Criminal Justic
e,
24(4),
291-308.
Turner, D. (1975). Correction Officer-Prison Guard. New York, NY: Arco Publications.
Udochukwu, I., Harrington, W., Manyak, T., Segal, S., & Graham, S. (2007). The Georgia
Department of Corrections: An exploratory reflection on correctional officer turnover and
its correlates. Public Personnel Managemen
t,
36(3), 247-268.
Vermont Department of Corrections. (2013). Report on Factors Contributing to High Attrition
Rates of Correctional Officers. Montpelier, VT: Vermont Department of Corrections.
Walmsley, R. (2013). World Population List, 10th ed. Essex, UK: International Centre for
Prison Studies.
Wolff, N., Blitz, C.L., Shi, J., Siegel, J., & Bachman, R. (2007). Physical violence inside
prisons: Rates of victimization. Criminal Justice and Behavior, 34(5), 588-599.
World Health Organization. (2013). Priority Communicable Diseases. Geneva, Switzerland: World
Health Organization.
National Institute of Justice | NIJ.gov
About the Authors
Frank Valentino Ferdik is an Assistant Professor in the Department of Criminology and
Criminal Justice at the University of West Florida in Pensacola, Florida. His research
interests consist of tests of criminological theories, the application of risk-based analyses to
the criminal justice field, perceptual outcomes, criminal justice actor decision-making, and
correctional officer job satisfaction, turnover intentions, and health and wellness. He earned
his doctoral degree from the University of South Carolina in 2014, and to date has published
11 peer-reviewed articles, three technical reports, two book chapters, and two encyclopedia
entries. Many of his publications have been on the topics of correctional officer desires to
resign, risk perceptions, power bases, and punishment orientations. His work has appeared
in journal outlets such as
Journal of Criminal Justice and Psychology, Crime and Law.
In 2015,
he was invited by the National Institute of Justice to deliver a presentation in Washington,
DC on the topic of correctional officer health and wellness, especially for those assigned to
administrative segregation units. Currently he is working on numerous other correctional
officer-based research projects.
Hayden P. Smith is an Associate Professor in the Department of Criminology and Criminal
Justice at the University of South Carolina. His research interests consist of inmate self-
injurious behaviors, the intersection between mental health outcomes and criminal justice
processes, correctional officer job satisfaction and turnover intentions, offender behavioral
and mental health outcomes, as well as police use of force. He earned his doctoral degree
from the University of Central Florida in 2007 in Public Affairs, and to date has published
30 peer-reviewed journal articles, 15 technical reports, two books, two book chapters, and
six encyclopedia entries. He also possesses extensive grant management experience, with
most of his publications on the topics of inmate self-injury and correctional officer decision-
making. His work has appeared in journal outlets such as
Justice Quarterly
and
Criminal
Justice and Behavior
. He has won numerous awards for his contributions to research, and is
currently working on a handful of projects involving offender mental health.
32
National Institute of Justice | NIJ.gov
Appendix
Summary of Literature on Correctional Officer Perceptions of Workplace Safety and Wellness
Study Citation Methodology
Safety and
Wellness
Concern Results
Alaird, L.F., & Marquart, J.W. • Randomly distributed Risk of contracting 54% of sample rated their risk of contracting HIV/
(2009). Officer perceptions of surveys to medium- HIV AIDS as high.
risk of contracting HIV/AIDS in and maximum-security
Significant predictors: Greater HIV/AIDS
prison: A two-state comparison. officers in two U.S.
knowledge led to reduced perceptions. Higher
The Prison Journal. states (Missouri and
Texas)
N = 553
• Logistic regression
prisoner contact increased perceptions. Older and
more formally educated officers were less likely
to perceive risk, and those working in higher level
custody prisons perceived greater risk.
Dillon, B., & Allwright, S. (2005). • Randomly distributed Risk of contracting 92.2% of sample believed they were at risk of
Prison officers’ concerns about survey to medium- and Hepatitis B, C, and contracting Hepatitis B.
blood borne viral infections. maximum-security HIV
95.2% believed they were at risk of contracting
Howard Journal of Criminal officers in four Dublin,
• Worry of Hepatitis C.
Justice. Ireland prisons
N = 272
• Logistic regression
contracting
Hepatitis B, C, and
HIV
94.1% believed they were at risk of contracting HIV.
Significant predictors: Lower ranking and
less seasoned officers perceived greater risk of
contracting any disease. Older and male officers
also perceived increased risk of contracting any of
the diseases. Younger and male officers worried
more about contracting any of the diseases.
Ferdik, F. (2014). Examining the • Surveys distributed to Risk of injury High mean risk rating across all dangers, with a
correlates of correctional officer statewide population from six dangers range of 7 to 35 and mean of 26.76.
risk perceptions and decision- of maximum-security (gangs, disruptive
Significant predictors: Longer tenured officers
making. Doctoral dissertation, correctional officers inmates, riots,
perceived increased risk of injury. Officers who
University of South Carolina. (South Carolina) inmates with
expressed greater fear and anxiety about dangers
Proquest Dissertations and
N = 559
mental illness,
Theses Abstracts.
• OLS models
physically
ill inmates,
contraband)
Garcia, R.M. (2008). National survey data • Composite danger Between low and moderate perceived danger
Individual and institutional collected from U.S. index reported by the sample (range of -2.0 to 2.0, with
and organizational climate federal correctional mean of 0.01).
correlates of perceived danger officers
Significant predictors: Individual level: Non-white
among federal correctional
N = 2,954 and female officers perceived greater danger;
officers. Doctoral dissertation,
Temple University. Proquest
• Multi-level modeling
higher security-level officers perceived greater
danger. Institutional level: Institutions with higher
Dissertations and Theses
percentages of non-white and female officers
Abstracts.
perceived increased danger; higher security-level
institutions recorded greater perceptions of danger.
National Institute of Justice | NIJ.gov
Summary of Literature on Correctional Officer Perceptions of Workplace Safety and Wellness (cont.)
Study Citation Methodology
Safety and
Wellness
Concern Results
Gordon, J.A., Moriarty, L.J., • Convenience sample • Fear of Between low and moderate perceived fear and risk
& Grant, P.H. (2003). Juvenile of correctional officers victimization of both inmate and officer victimization reported
correctional officers’ perceived in two Virginia juvenile from officers and (range of 1 to 5 for each, and means between 2.3
fear and risk of victimization: detention facilities inmates and 2.4 across measures).
Examining individual and received surveys
• Risk of Significant predictors: Men less likely to perceive
collective levels of victimization
N = 100 victimization risk. Non-white officers and those with additional
in two juvenile correctional
centers in Virginia. Criminal
• OLS models
from officers and
inmates
years of formal education were more likely to
perceive risk.
Justice and Behavior.
Gordon, J.A., Proulx, B., & • Statewide population Fear of inmate 73% of officers at least somewhat afraid of inmate
Grant, P.H. (2013). Trepidation of correctional officers victimization victimization. 57% perceived at least moderate risk
among the “keepers”: Gendered employed in all adult
Risk of inmate
of inmate victimization.
perceptions of fear and risk of prison facilities in an
victimization Between 85% and 90% of officers perceived low
victimization among corrections
officers. American Journal of
unidentified U.S. state
received self-report
Fear of staff
fear and risk of staff victimization.
Criminal Justice. surveys
N = 1,273
• OLS models
victimization
Risk of staff
victimization
Significant predictors: Female, more formally
educated officers and officers employed in higher
security-level facilities perceived greater fear and
risk of inmate victimization.
Higher security-level officers perceived greater risk
of staff victimization. Older and non-white officers
perceived less risk of staff victimization.
Hartley, D.J., Davila, M.A., • Randomly distributed • Composite Officers reported relatively high perceived danger,
Marquart, J.W., & Mullings, J.L. surveys presented inventory of with a range of 5 to 25 and mean of 19.18.
(2012). Fear is a disease: The to medium- and perceived
Officers perceived moderate levels of fear of
impact of fear and exposure maximum-security dangerousness of
contracting an infectious disease, with a range of 0
to infectious disease on officers across Texas the job
to 5 and mean of 2.80.
correctional officer job stress
N = 2,999 Fear of contracting
and satisfaction. American
infectious disease
Journal of Criminal Justice.
Lai, Y.L., Wang, H.M., & Kellar, • Convenience sample Perceptions of fear Between low and moderate levels of fear of both
M. (2012). Workplace violence of Taiwanese of victimization inmate and co-worker victimization were reported
in correctional institutions in minimum- and from inmates by correctional officers, with respective ranges of 1
Taiwan: A study of correctional medium-security
Perceptions of fear
to 4 and mean values of 2.53 and 2.06.
officers’ perceptions. correctional officers
of victimization Significant predictors: Older officers perceived
International Journal of received self-report
from co-workers reduced fear of inmate victimization. Officers
Comparative and Applied surveys
exposed to both physical and vicarious victimization
Criminal Justice.
N = 348
• OLS models
perceived increased fear, and officers who reported
greater trust in administration perceived less fear of
co-worker victimization.
Note: OLS = ordinary least squares.