COPYRIGHT © Hangzhou EZVIZ Software Co., Ltd. ALL RIGHTS

Any and all information, including, among others, wordings, pictures, graphs are the properties of

Hangzhou EZVIZ Software Co., Ltd. (hereinafter referred to as “EZVIZ”). This user manual (hereinafter

referred to as “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or

wholly, by any means, without the prior written permission of EZVIZ. Unless otherwise stipulated,

EZVIZ does not make any warranties, guarantees or representations, express or implied, regarding

to the Manual.

About this Manual

The Manual includes instructions for using and managing the product. Pictures, charts, images and

all other information hereinafter are for description and explanation only. The information contained

in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please

find the latest version in the ™ website (http://www.ezvizlife.com).

Revision Record

New release – January 2022

Trademarks Acknowledgement

™, ™, and other EZVIZ’s trademarks and logos are the properties of EZVIZ in various

jurisdictions. Other trademarks and logos mentioned below are the properties of their respective

owners.

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS

HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS,

AND EZVIZ MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,

MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND

NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL EZVIZ, ITS DIRECTORS, OFFICERS,

EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR

INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,

BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH

THE USE OF THIS PRODUCT, EVEN IF EZVIZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH

DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EZVIZ’S TOTAL

LIABILITY FOR ALL DAMAGES EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT.

EZVIZ DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY OR PROPERTY DAMAGE AS

THE RESULT OF PRODUCT INTERRUPTION OR SERVICE TERMINATION CAUSED BY: A) IMPROPER

INSTALLATION OR USAGE OTHER THAN AS REQUESTED; B) THE PROTECTION OF NATIONAL

OR PUBLIC INTERESTS; C) FORCE MAJEURE; D) YOURSELF OR THE THIRD PARTY, INCLUDING

WITHOUT LIMITATION, USING ANY THIRD PARTY’S PRODUCTS, SOFTWARE, APPLICATIONS, AND

AMONG OTHERS.

REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE

WHOLLY AT YOUR OWN RISKS. EZVIZ SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL

OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK,

HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, EZVIZ

WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS AND DATA

PROTECTION LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR

JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS

TO THE APPLICABLE LAW. EZVIZ SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS

USED WITH ILLEGITIMATE PURPOSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE LAW, THE LATTER

PREVAILS.

Table of Contents

Overview ��1

1� Package Contents �� 1

2� Basics �� 1

Setup ��2

1� Get the EZVIZ App �� 2

2� Power on the Camera�� 2

3� Add camera to EZVIZ �� 3

Camera Installation ��4

1� Installation Location �� 4

2� Install Micro SD Card (Optional) �� 5

3� Installation Steps �� 5

View Your Device ��6

1� Live View �� 6

2� Settings�� 7

EZVIZ Connect �� 8

1� Use Amazon Alexa �� 8

2� Use Google Assistant �� 9

FAQ ��9

Initiatives on the Use of Video Products ��10

Overview

1� Package Contents

Camera (x1)

Screw Base (x1) USB Cable (x1) Drill Template (x1)

Screw Kit (x1) Regulatory Information (x1) Quick Start Guide (x1)

2� Basics

RESET Button

Micro SD Card Slot

Loudspeaker

Power Port

(Behind the cover)

Turn up the Cover

Name Description

RESET Button • Power on: Press and hold for 2 seconds in shut-down state.

• Resetandgetreadyforpairing:Pressandholdfor4seconds.

• Power off: Short press the button three times within one second.

Micro SD Card

(sold separately)

Initialize the card in the EZVIZ app before using it.

Recommended compatibility: Class 10, maximum space 256GB.

Power Port For charging the camera.

LED Indicator

Spotlight

PIR

Lens

Photoresistor

Spotlight

Name Description

LED Indicator Solid Blue:

Camera starting up or being live viewed in the EZVIZ app.

Fast-flashing Blue: Camera ready for pairing./Pairing in progress.

Slow-flashing Blue: Camera working properly.

Slow-flashing Red: Network exception.

Fast-flashing Red: Camera exception.

Solid Green: Camera fully charged.

Slow-flashing Green: Charging.

Setup

Follow the steps to set your camera:

1. Get the EZVIZ app, and log in to your EZVIZ app account.

2. Power on your camera.

3. Add your camera to your EZVIZ account.

1� Get the EZVIZ App

- Connect your mobile phone to Wi-Fi (suggested).

- Download and install the EZVIZ app by searching “EZVIZ” in the App Store or Google Play

- Launch the app and register an EZVIZ user account.

EZVIZ App

If you have already used the app, please make sure that it is the latest version. To find out if an update is available, go to the app store

and search for EZVIZ.

2� Power on the Camera

In the shutdown state, press and hold the RESET button for 2 seconds to power on.

Turn up the Cover

If the camera is out of battery, connect it to power outlet with the power adapter for charging (5V 2A).

Charging with power adapter Charging with solar panel

• Both of the power adapter (5V 2A) and solar panel need to be purchased separately.

• Remove the camera from the wall before charging.

• Please do not charge the camera when the temperature exceeds 45 degrees or below 0 degrees.

• It is not allowed to charge the camera with power adapter outdoors.

• When charging, the camera will be automatically turned on.

• For better weatherproof, always keep the USB charging port covered with the rubber plug after charging the battery.

3� Add camera to EZVIZ

- Pressandholdtheresetbuttononthecamerafor4seconds.WhentheLEDindicatorashesbluequickly,indicatesthatthe

cameraisreadyforWi-Ficonguration.

Turn up the Cover

- Log in to your account using the EZVIZ app.

- On the Home screen, tap “+” on the upper-right corner to go to the Scan QR Code interface.

- Scan the QR code on the Quick Start Guide cover or on the body of the camera.

- FollowtheEZVIZappwizardtonishWi-Ficonguration.

If you want to change your camera's Wi-Fi, press and hold the reset button for 4 seconds and repeat the steps above.

Camera Installation

1� Installation Location

Choosealocationwithaclear,unblockedeldofviewandwithagoodwirelesssignaltothecamera.Pleasekeepthefollowing

tips in mind:

• Make sure the wall is strong enough to withstand three times the weight of the camera.

• Recommended installation height: 7-10 ft (2-3 m) above the ground.

• Recommended installation angle: Tilt down 20 degrees.

• Makesurethatside-to-side trafccrossescamera’s eld ofview.Thecamera’s motionsensor is muchmoresensitive to

side-to-sidemovementacrossitseldofviewthantomovementdirectlytowardorawayfromthecamera.

20°

Limited by PIR detection technology, the camera may fail to detect motion when environment temperature is close to

human body temperature or someone approaches the PIR sensor vertically.

• It is recommended to set detection sensitivity on the EZVIZ app when selecting location. Thus you can verify if motion can be

detected in the camera’s placement and adjust the sensitivity based on the size and distance of detected object.

Important Notes on Reducing False Alarms:

• Do not install the camera under strong light conditions, including sunshine, bright lamp lights, etc.

• Donotplacethecameranearanyoutlets,including theairconditionervents,humidieroutlets,theheattransfer

vents of projectors, etc

• Do not install the camera at places with strong wind.

• Do not install the camera in front of a mirror.

• Keep the camera at least 1 meter away from any wireless devices, including Wi-Fi routers and phones in order to

avoid wireless interference.

2� Install Micro SD Card (Optional)

- Turn up the Cover on the camera.

- InsertaMicroSDcard(soldseparately)intothecardslotasshowninthegurebelow.

- Place the cover back on.

Turn up the Cover

After installing the Micro SD card, you should initialize the card in the EZVIZ app before using it.

- In the EZVIZ app, tap the Record List in the Device Settings interface to check the SD card status.

- If the memory card status displays as Uninitialized, tap to initialize it.

The status will then change to Normal and it can store videos.

3� Installation Steps

1. Pleaseseparatethemountingplatefromthescrewbaserst.

Mounting Plate Screw Base

2. Removetheprotectivelmfromthelens.

3. Placedrilltemplateontoacleanandatsurface.

4. (For cement wall only) Drill screw holes according to the template, and insert anchors.

5. Usescrewstoxthemountingplateaccordingtothetemplate.

6. Rotate the screw base to the mounting plate.

7. Mount the camera to the base.

Mounting Plate

Anchor

Drill Template

Screw

Screw Base

Camera

View Your Device

The App interface may change due to version update. Please refer to the actual interface.

1� Live View

When you launch the EZVIZ app, the device page displays as shown below.

You can view and listen to a live feed, take snapshots or recordings, and choose video definition as needed.

Swipe left and right across the screen to see more icons.

Icon Description

Share. Share your device.

Settings. View or change the device settings.

Snapshot. Take a snapshot.

Record. Manually start/stop recording.

Talk. Tap the icon, and then follow the on-screen instructions to talk to or

listen to people in front of the camera.

Alarm. Sound or flash to deter intruders.

Definition. Select video resolution from Ultra HD, Hi-Def or Standard.

Multi-screen Live. Tap to select live view window layout.

Please refer to the actual interface for specific information.

2� Settings

In the settings page, you can set the parameters of the device.

Parameter Description

Name Customize the name of your device.

Working Mode

• Record Mode: The camera will keep recording. Please plug the camera in.

• Performance Mode: One video clip is longer but saves less power.

• Power Saving Mode: One video clip is shorter but saves more power.

• Super Power-saving: Sleep Mode is on. Active live view can wake up the camera.

• Configure Working Mode: Customize the working mode in different periods.

Intelligent Detection

You can customize the detection notification by changing the value of detection sensitivity. The higher

sensitivity is, the easier people farther to the camera can be detected.

BasicDetection(Required):

• PIR Infrared Detection: Higher sensitivity, farther detectable distance.

• Human Shape Detection: Higher sensitivity, farther detectable distance.

Devices will alert based on the selected mode, including device-side audible notification and App-side message

notification.

Notification You can set the notification from the device-side and app-side.

Audio When disabled, both live view and recorded videos will not have audio.

Image

You can select different shooting modes here.

• Image Style:

• Original: Default image style.

• Soft: Lower color saturation.

• Vivid: Higher color saturation.

• Night Vision Mode:

• Color Night Vision: Warm light, can be used as night light and the image is colorful.

• Black/White Night Vision: IR light, of high invisibility and the image is black and white.

Light

When disabled, the camera indicator will be off.

Exceptions: The camera indicator will still be on, when the camera is charging or the camera is exception.

Battery You can see the battery capacity here.

Cloud Storage You can subscribe and manage the cloud storage.

Record List You can see the device storage status, include cloud storage and memory card.

Network

• You can see the Wi-Fi that the device has connected to, and you can tap to change to another Wi-Fi.

• You can also check the Wi-Fi signal strength.

Device Information You can see the device information here, including the user guide.

Share the Device

Enter an email address or phone number to invite and grant device permissions to a family member or

guest.

Delete Device Tap to delete the camera from your EZVIZ account.

EZVIZ Connect

1� Use Amazon Alexa

These instructions will enable you to control your EZVIZ devices with Amazon Alexa. If you run into any difficulties during the

process, please refer to Troubleshooting.

Before you start, make sure that:

1. EZVIZ devices are connected to the EZVIZ app.

2. In the EZVIZ app, turn off the "Video Encryption" and turn on the "Audio" in the Device Settings page.

3. You have an Alexa-enabled device (i.e Echo Spot, Echo-Show, All-new Echo-Show, Fire TV (all generations), Fire TV stick

(second generation only), or Fire TV Edition smart TVs).

4. The Amazon Alexa app is already installed on your smart device, and you have created an account.

To Control EZVIZ devices with Amazon Alexa:

1. Open the Alexa app and select "Skills and Games" from the menu.

2. OntheSkillsandGamesscreen,searchfor"EZVIZ",andyouwillnd"EZVIZ"skills.

3. Select your EZVIZ device's skill, then tap ENABLE TO USE.

4. Enter your EZVIZ username and password, and tap Sign in.

5. Tap the Authorize button to authorize Alexa to access your EZVIZ account, so that Alexa can control your EZVIZ devices.

6. You will see "EZVIZ has been successfully linked", then tap DISCOVER DEVICES to allow Alexa to discover all your EZVIZ

devices.

7. Go back to Alexa app menu and select "Devices", and under devices you will see all your EZVIZ devices.

Voice Command

Discover a new smart device via the "Smart Home" menu in the Alexa app or the Alexa Voice Control function.

Once the device is found, you can control it with your voice. Speak simple commands to Alexa.

Your device's name for example: "show xxxx camera," can be modified in the EZVIZ app. Every time you change the

name of the device, you will need to discover the device again to update the name.

Troubleshooting

What do I do if Alexa fails to discover my device?

Check if there are any Internet connecting problems.

Try to reboot the smart device and re-discover the device on Alexa.

Whydoesthedevice'sstatusshow"Ofine"onAlexa?

Your wireless connection might have been disconnected. Reboot the smart device and re-discover on Alexa.

Internet access on your router could be unavailable. Check if your router is connected to the Internet and try again.

For details about countries that support the using of Amazon Alexa, see its official website.

2� Use Google Assistant

With the Google Assistant, you can activate your EZVIZ device and watch live by speaking Google Assistant voice commands.

The following devices and apps are required:

1. A functional EZVIZ app.

2. In the EZVIZ app, turn off the "Video Encryption" and turn on the "Audio" in the Device Settings page.

3. A TV with functional Chromecast connecting to it.

4. The Google Assistant app on your phone.

To get started, follow the steps below:

1. Set up the EZVIZ device and make sure it works properly on the app.

2. Download the Google Home app from the App Store or Google Play Store

and log into your Google account.

3. On the Myhome screen, tap “+” on the upper-left corner, and select "Set up device" from the menu list to go to the Set up

interface.

4. Tap Works with Google,andsearchfor"EZVIZ",whereyouwillnd"EZVIZ"skills.

5. Enter your EZVIZ username and password, and tap Sign in.

6. Tap the Authorize button to authorize Google to access your EZVIZ account, so that Google can control your EZVIZ devices.

7. Tap Return to app.

8. Follow the above steps to complete the authorization. When synchronization is completed, EZVIZ service will be listed under

your list of services. To see a list of compatible devices under your EZVIZ account, tap on the EZVIZ service icon.

9. Now try some commands. Use the name of the camera that you created when you set up the system.

Users can manage devices as a single entity or in a group. Adding devices to a room allows users to control a group of devices

at the same time using one command.

See the link for more information:

https://support.google.com/googlehome/answer/7029485?co=GENIE.Platform%3DAndroid&hl=en

FAQ

Q: If the camera is offline on the App, will the video recording be continued?

A: If the camera is powered on but disconnect to the Internet, then local recording will continue but cloud recording will stop.

If the camera is powered off, both video recordings will stop.

Q: Why the alarm is triggered when nobody in the image?

A: Try to set the alarm sensitivity lower. Please notice that vehicle and animals are also the trigger source.

Q: Why the alarm is not triggered when there is human appear in the PIR detection area?

A: - Try to set the alarm sensitivity higher.

- Make sure that there is someone in detection area, and the PIR detection distance is 10 meters when the detection

sensitivity is set to 100.

- Limited by PIR detection technology, the camera may fail to detect motion when environment temperature is close to

human body temperature or someone approaches the PIR sensor vertically.

For additional information about the device, please refer to www.ezvizlife.com.

Initiatives on the Use of Video Products

Thank you for choosing EZVIZ products.

Technology affects every aspect of our life. As a high-tech company, we are increasingly aware of

theroletechnologyplaysinimprovingbusinessefficiencyandqualityoflife,butatthesametime,

the potential harm of its improper usage. For example, video products are capable of recording

real, complete and clear images. This provides a high value in retrospect and preserving real-time

facts. However, it may also result in the infringement of a third party’s legitimate rights and interests

if improper distribution, use and/or processing of video data takes place. With the philosophy

of“TechnologyfortheGood”,EZVIZrequeststhateveryenduserofvideotechnologyandvideo

products shall comply with all the applicable laws and regulations, as well as ethical customs,

aiming to jointly create a better community.

Please read the following initiatives carefully:

1. Everyone has a reasonable expectation of privacy, and the installation of video products should

not be in conflict with this reasonable expectation. Therefore, a warning notice shall be given in a

reasonable and effective manner and clarify the monitoring range, when installing video products

in public areas. For non-public areas, a third party’s rights and interests shall be evaluated when

installing video products, including but not limited to, installing video products only after obtaining

the consent of the stakeholders, and not installing highly-invisible video products.

2. The purpose of video products is to record real activities within a specific time and space and

under specific conditions. Therefore, every user shall first reasonably define his/her own rights

in such specific scope, in order to avoid infringing on a third party’s portraits, privacy or other

legitimate rights.

3. During the use of video products, video image data derived from real scenes will continue to be

generated, including a large amount of biological data (such as facial images), and the data could

be further applied or reprocessed. Video products themselves could not distinguish good from bad

regarding how to use the data based solely on the images captured by the video products. The result

of data usage depends on the method and purpose of use of the data controllers. Therefore, data

controllers shall not only comply with all the applicable laws and regulations and other normative

requirements,butalsorespectinternationalnorms,socialmorality,goodmorals,commonpractices

andothernon-mandatoryrequirements,andrespectindividualprivacy,portraitandotherrightsand

interests.

4. The rights, values and other demands of various stakeholders should always be considered

when processing video data that is continuously generated by video products. In this regard,

product security and data security are extremely crucial. Therefore, every end user and data

controller, shall undertake all reasonable and necessary measures to ensure data security and avoid

data leakage, improper disclosure and improper use, including but not limited to, setting up access

control, selecting a suitable network environment (the Internet or Intranet) where video products are

connected, establishing and constantly optimizing network security.

5. Video products have made great contributions to the improvement of social security around

the world, and we believe that these products will also play an active role in more aspects of social

life. Any abuse of video products in violation of human rights or leading to criminal activities are

contrary to the original intent of technological innovation and product development. Therefore, each

user shall establish an evaluation and tracking mechanism of their product application to ensure

that every product is used in a proper and reasonable manner and with good faith.